Prestige Care

From my initial walk through to current day we all couldn't be more pleased. With the walk through I instantly felt a feeling of home as well as compassion. Everyone from staff to residents has displayed a warm sincere feeling of happiness and respect. This was a huge change for our mom (93), and she is overjoyed with her new apartment.

The staff #1. So kind, great with mum, communication with us is great, very caring. We are so happy with Auburn Meadows

I really loved the staff. So kind, so helpful. And I loved the homey environment, bright and light, lots of windows. And they welcomed me all the time because I was there a lot. Sometimes stayed over with my husband to have more time with him. Lovely place.

None of the staff is rude or mean. Some are very friendly and Mom likes them. Some are mote average, but still fine.The everyday care is good. Sometimes it's hard to set up things like a haircut or podiatry. It's very expensive. But they handle everything with the expertise I don't have, have pleasant surroundings, and Mom is happy there. Considering all that and the cost of everything now, I don't think they are gouging, but it's painfully expensive, especially as the person needs more care.

It has been a truly great experience, and his care has been wonderful and I don't have to worry about him there.

Staff very welcoming upon moving in and are friendly. The facility always looks and smells clean. There are a lot of fun things going on. Yatzee, Bingo, nail care, crafts, live music about once a week, outings once a week. Bible studies. Room sizes are about right. The studio is perfect for 1 person and the one bedroom apts are large enough for 2 people.

Prestige was wonderful. He stayed in the memory unit for less than 6 months. I could not have asked for a better environment for him to spend his last days. It was very sad to lose him, but I think he was just done with the struggle. He stopped eating, was on hospice for 10 days and was gone. From my perspective i would give Prestige a 5 on everything. A 5+ on friendliness of staff and quality of care. [name removed] would disagree with that assessment im sure, of course he didn't want to be there. I was with him every day for most of the day. I was able to observe staff caring for all of the patients and never ever saw an eye roll or heard any comments from staff about some of the challenges that they faced.

The staff is wonderful! I do wish there were a few more activities besides games, etc. Overall it is good

I would rate all of them as a 5. My father really enjoyed his time there. Even up to the end when he passed away, the care they provided was incredible. This facility has exceptional staff. They cared and encouraged his participation in daily activities. I loved that they would communicate with him in Spanish when he didn't remember that he could speak English.

I am extremely pleased with the amount of personal attention that my husband received from the very beginning of his arrival. The RN on staff, was immediately available. He attended to us in such a way that it appeared that we were the only people requiring his attention. The RN facilitated getting a nurse practitioner and to see my husband on our second day there. This was very important as he had arrived with an existing infection. The RN saw to it that my husband quickly received a diagnosis, and then went the extra mile to ensure that the prescription was received that very same day. The RN has been meticulously overseeing the many prescriptions my husband receives along with carefully reviewing his vital signs and blood glucose levels. The RN has also assisted us in our visits to see specialists and has, at times, stayed with us during the visit to help us in communicating with the doctors. I had no idea that this level of medical care and attention would be available to us!

Everyone from the main supervisor to the people who make meals and clean, they were very friendly, helpful and all around great people. They make you feel like family. I will refer anyone needing senior living to them.

I highly recommend prestige community! The staff is beyond amazing. These are some of the most kind and caring people I have ever run across, I can't say enough good things about them. The administrative staff from top-down is also amazing and I highly respect the job that they do. Prestige gets a 100% in my book!

I had to move my 94 year old mom from an independent living facility to an assisted living facility because of her dementia diagnosis - I did another of checking around and found Prestige Assisted Living to be the best fit for her. She has her own space as well as common areas for socializing (when she wants) and was able to keep her dog. Her meals and meds are given regularly by the staff - her room is cleaned and laundry done regularly, she is assisted (when necessary) with personal care i.e. showering, haircare etc. I am my mom's only living child and she depends on me for many things, and I feel better with her being there knowing that her basic needs are being tended to on a daily basis by an attentive staff and management.

Finding the right place for my wife’s parents was important to me since I have seen a lot of good and bad care facilities as a paramedic. Southern Hills is always clean and doesn’t seem to have that typical institutional smell that a lot of care facilities have. The staff have been very personable and always happy to interact with the residents. While we were moving in I noticed one of the caregivers sitting and talking with a resident about their experiences camping and hiking. She probably sat with him for almost an hour. There have been similar instances from time to time with our parents. Probably the hardest thing to get used to since it is an assisted living facility is that the staff will knock and then let themselves into the apartment. But if you tell them it is a bad time they will come back later. I’m pretty certain that there aren’t any perfect places out there, but Prestige Southern Hills is doing a pretty good job of making it an enjoyable place to live.

It was as nice as the photos/website but I feel like I was overwhelmed with the process . It has always been nice when I've been there. The staff are helpful. Some times seems to be short staffed. I recently signed up for the menu which looks good and has a variety of offerings. I wish I would have toured the kitchen and talked to the chef. There seems like a lot going on every day. It might be nice to ask the residents what they would like to do and encourage/ explain what's going on. Maybe they do and I don't know. I feel it's it's expensive but there is a lot included in the cost.

The staff at West Hills are fantastic. From the Director, Nurse, caregivers, and maintenance staff- great group of people.

I appreciated that no matter how much my dad declined, they let him live there for the rest of his life. He didn't have to die in a skilled nursing facility or a hospital. The care staff were kind and friendly and patient. They also communicated with me often about my dad's wellbeing and not-so-well-being. I will miss them tremendously. Many of them felt like family, and everyone paid a visit in my dad's last days to say goodbye.

My Aunt needed to have more care , a place where you have evenings with someone there if needed. Prestige is a beautiful place.My Aunt likes the daily menu they offer for all 3 meals. They are very accommodating & you don’t see anything on the menu they will make you whatever you like. Her room is spacious. She has a living room with guest bathroom, bedroom & master bathroom. It’s very clean . Three large windows for light . They allow her pet a small dog, which is very important to her. The ladies employed are friendly, helpful,

If anyone asks me about Prestige, I would have to say the people/staff are wonderful, and that's what really makes the difference. Also, we liked that the facility wasn't too big and everything was within a short walk. We looked at the Cogir of Glenwood, but it was huge, and my mother-in-law would no way be able to find her way around. So, smaller is nicer. The food isn't spectacular like at the Quary, but they're working on it.

My dad is fairly annoying and difficult, and they have been nothing but patient and kind to him! The location is great! Staff are very friendly and the price is competitive to others in the area.