Prestige Assisted Living at Henderson

I would highly recommend Prestige. It feels like a family with residents, visitors and staff. I can't say enough how greatful I was with our Overall experience. My family and I were always welcomed.

I expected more for the high cost paid. The activities were very good, but we didn't take advantage in too many. My loved one doesn't eat meat. Alternatives were mostly grilled cheese, fried chicken fingers and PB&J. The care services was rated lower, mainly due to medication dispensing. The nurse would only use the list provided by the doctor which had 6 incorrect medications/dosages. The would not use the correct and up-to-date list provided by me and would not listen until we refused to take some of the meds. The should have compared the lists and let someone know about the disagreements.

We picked this community, because it was close to my house. Eveyone is very nice and they know me. It was a good experince. Overall, I would recommend to other families.

They were there when we needed them. Majority of the staff was friendly and helpful. Front desk personnel was not friendly or welcoming. Meal service brought up to room was in Styrofoam containers and not real plates (seemed a bit degrading). Common areas were painted grey and seemed depressing. They need a brighter color.

We have been very impressed with most of the staff members, and based on our experience so far we would recommend Prestige Assisted Living at Henderson to other families. On a regular basis they have a lot of activities going on and we appreciate the effort they put in -so good job staff. The reason we gave the meals an overall 3 star is because they seem to be stuck on beef and pork which we do not eat. They have other choices but they are limited so the variety could be improved. However, other than that, the meals are very good

They are awesome. They have really good food. They have good activities. The staff is pretty stellar, and friendly. They always smile, and they are always pleasant. Overall, I would recommend to other families.

The meals at this community are good. I would recommend this community but it depends on if there is a room available. We were lucky to be able to find a room and get in when we were looking they only had two rooms available. There is a lot of demand for availability here.

We chose Prestige due to the location, it is a smaller, quiet facility, and they are extremely friendly and really work with you. The room sizes are very nice for what he needs. He really enjoys the food, they get to go down for dinner and they get waited on. They have been short staffed due to covid, so because of that sometimes it affects the care. When they are fully staffed though the care is a definite 5. I would recommend to others who are looking.

The staff was always good to me when I lived here. It was a larger community than other places and they have a lot more entertainment because of that. I enjoyed all of the musical activities they offered. The décor was nice and they allowed me to have a display of decorations in my room. As for the rooms, some of the rooms were updated and some weren’t. I would recommend this community to other families.

The staff here is great and they are attentive to the resident's needs. The facility is always clean and it seems to be well run. There are activities that keep the residents socializing with one another and active.

They keep track of the residents pretty well. My Dad sometimes forgets to eat and the staff always make sure they go get him so that he won't be hungry. I think the facility does a pretty good job.

I love them at Prestige Assisted Living at Henderson. The director is fantastic. There were some issues at the beginning but they got them resolved immediately. 90% of care givers here I absolutely love. They are very patient. The staff does such a great job especially given the circumstances. Very pleased here. Overall just a great experience.

It has been a difficult experience. My mom was assessed at a certain level when she was accepted, but was assessed again later and then needed a higher level of care which cost a little more and I was not really ready for that. I think they could have assessed her a little bit better in the beginning.

Our top two were both Prestige communities. This one and another one. We chose the one that was closer to us. The only thing that didn't work for us here, was the outside doors to the rooms. We wanted a little extra security.

Debbie the tour was awesome. Cheryl is so knowledgeable and just so professional and caring.

Every thing has been wonderful. The staff is friendly, the place is clean. There haven't been any complaints so far. It really has been a good fit for us. We are very happy with them.