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4+. Very happy with Truewood. Staff are amazing, friendly, helpful and caring. Lots of activities, although my brother does not join in. He has serve hearing loss. The residence is kept up, very clean and nicely decorated. Over all I'm very happy he's there.... Read more
Feeling connected to one’s surroundings is incredibly important, so Merrill Gardens at Siena Hills works hard to provide a welcoming, comfortable environment. The hacienda-style community offers elegance and familiarity — making it the perfect place to call home. The resort-style community is designed to meet each individual’s unique needs. Nearby, residents have easy access to local shops, restaurants, and medical facilities.
The wonderful community is a proud member of Merrill Gardens — a family-owned company dedicated to providing freedom and flexibility in retirement. You’ve spent your life building friendships, pursuing hobbies, and accomplishing great things, so let the Siena Hills team help you continue doing so. Choose from independent living, assisted living, and memory care options.
At Merrill Gardens Siena Hills, the staff personalizes care for each individual by providing a wide range of services. The 24-hour staffing and resident call system enables each individual to feel safe and lead a carefree lifestyle. Chores and caretaking are handled, so residents can spend their time on what’s important to them. The care team offers weekly housekeeping, on-site maintenance, and transportation options.
For residents requiring additional support, the assisted living option is ideal. The compassionate care team is happy...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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59 reviews9.4
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A Place for Mom has scored Truewood by Merrill, Henderson with 9.4 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Truewood by Merrill, Henderson has 59 reviews with an average "overall experience" of 4.1 out of 5.
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4+. Very happy with Truewood. Staff are amazing, friendly, helpful and caring. Lots of activities, although my brother does not join in. He has serve hearing loss. The residence is kept up, very clean and nicely decorated. Over all I'm very happy he's there.
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A Place for Mom helped me find this location for my sister-in-law, who needed to leave her house in Boulder City, NV. She has been very happy there, although she was not happy with the change of staff, after she got there.
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Response from Truewood by Merrill, Henderson
August 12, 2024Hi Grace, thank you for taking the time to leave us this review! We appreciate your feedback for our community and have made sure to share it with our team.
Truewood by Merrill, Henderson is pricey when it comes to the value for cost but what we like the most about this community is the staff and we would recommend Truewood to other families based on the experience we have had so far.
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They are chronically understaffed. Care was good for my mom, but there were gaps that needed to be filled daily by me and my wife. For $[removed] a month, it should be an old people resort and that's not our experience.
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When it comes to the cleanliness, they had a bad case of bedbugs happened the weekend we moved in and it took months to deal with it. But once that was over I'd say. They've raised their rates by a lot! And there's lots of nickeling and diming. However, I would recommend this community to other families based on the experience we have had.
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Overall, I've been pleased with Truewood by Merrill Henderson. When I moved here, I used a mover recommended by Truewood and they did a great job and were very reasonable. The staff here is great. Very friendly and helpful. Housekeeping does a good job and they let me know when they're coming. The food is okay and sometimes it's even great. The servers are very good and they seem to know everyone's name. The facility is on the old side, but they maintain it well. I would definitely recommend this place.
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I would definitely recommend the community; staff is very friendly, residents seem happy, good price.
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They are friendly. Place was clean and the activities were great. They decorated the place for every holiday and special day. I wish that they would have gotten them outside for outdoor activities more often. I never saw this during her time there.
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Staff is very attentive and good at what they do. The room is clean most of the time good the laundries done as well as were requested and paid for. The food is I call it "bow in a bag" but it's all prep 90% of it is premade full of salt. I am moving to [facility name removed].
My father in law, though he is not thrilled to be there, has made wonderful progress with gaining weight and being more active. The staff are caring and we know he is safe. He also enjoys the happy hours. There is just so much to do. Gabby has been wonderful and patient. She is so responsive, again, we know he is in the right place. And truly many kudos for 'A Place for Mom'. What a wonderful organization. Thank you for all that you do.
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The Truewood by Merrill, Henderson facility is modern, spacious and clean, with a wide array of activities offered. Where they can improve is quality of care and communication/coverage after hours for issues or questions that might arise. Perhaps they are short-staffed.
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Staff professional, helpful, and appears to be caring to their residents. I feel this was the best choice for my brother. He is in a safe environment and doesn't have the worries of living on by himself. We would recommend this community to other families based on the experience we have had so far.
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Main considerations for our family was the price and the location. Tenants doors are open when they are home. Others and staff peak in often to say hi. They feel safe around staff. The staff seems to mingle with tenants letting them know who they are and that they are there for them. I like that all are friendly and helpful.
Out of all of the independent and assisted living communities, Truewood by Merrill Henderson was my favorite. When the time comes to move Mom to a location where she will need some of the assistance provided, I would move here there. Truewood was very clean, friendly, it seemed to be the most active and felt the most like an apartment community with assistance capabilities, while still being within a reasonable price range.
This community was out of my planned budget range based on my monthly retirement income. This was a newer community, and may be a bit better activities from the flyers presented to me. I did not try out their menus nor experience the security of the neighborhood.
My loved one is very happy here. The building is clean. The staff is friendly. The community has a good mix of residents, not just the walking dead. There are excursions weekly to Target or Walmart or a casino that are enjoyed by the residents.
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Our family had an in person tour with Truewood by Merrill, Henderson and we felt the tour experience was just average. It reminded us of every other multiple unit "big box" assisted living facility.
Truewood By Merrill, is a clean well organized facility. Helpful happy & polite staff. Friendly staff at front desk & later hours (8pm)for front entrance to remain unlocked but always manned by staff. Based on our experience so far we would recommend this community to other families. Plus I would give A Place For Mom a 10++
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The facility is comfortable and has a homey feeling; staff are very nice and personable; residents seem happy to live there, it feels like a family. I would recommend Truewood by Merrill, Henderson to others.
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It was a clean, and nice place. it was okay, but not a good fit for my loved one.
See what the neighborhood has to offer and what’s nearby:
Truewood by Merrill, Henderson offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Truewood by Merrill, Henderson 9.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (702) 266-9242 to reach a resident at Truewood by Merrill, Henderson.
To reach a resident at Truewood by Merrill, Henderson call: (702) 266-9242
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.