Prestige Assisted Living at Mira Loma

Overall, there's not one bad thing. It's just that they're terribly short-handed.

My loved one was previously a resident at Prestige Assisted Living at Mira Loma and the experience was not very good and was overall poor. I ended up moving my loved one to a different place. Based on our experience, I would not recommend Prestige Assisted Living at Mira Loma to others.

Always check on your loved ones. Show up when the facility is not expecting you. Taste your loved ones food. Check their bodies for bruising in unusual places. Watch how your loved one reacts to staff and vice-versa. Are their hearing aides charged and clean? Are they being kept clean? Are their teeth brushed? Is their hair combed? Do your loved ones act unusually timid in their environment? Are they getting enough to drink? Are they getting their medications in a timely manner?

My loved one is a resident at Prestige Assisted Living at Mira Loma and overall the experience has been very good so far. The staff is good. The move in process was easy. However, the food is bland. Overall, I would recommend Prestige Assisted Living at Mira Loma to others.

I liked that the staff and administrators treated my mother with dignity and respect. They cared for my mother in a way that I couldn't. The support and love they offered when my mom went on hospice care was amazing. What stood out about this facility was the cleanliness, activities offered on a daily basis, and it looked more like a resort than assisted living.

I loved the staff and I especially loved the other residents. The staff had so many amazing activities for the residents and made sure to celebrate bdays and honor any military service. From the moment we visited the staff treated me like family and upon my numerous of visits... I felt like family.

Our family has been very happy.Our dad is the resident and this community was close to his home (familiarity) and doctors was set back from a busy street, nice surroundings and grounds, and the on-site physical therapy/gym. However, wellness director and social director have left so hoping for a replacement as good as previous gals.

They are always short staff when I went to visit a friend of mine I got to see what it was about and the experience was horrible they were always short and food was brought out cold and hard to eat. When I asked to speak with the boss of the kitchen she was never able to come out and speak about the concerns. I witnessed staff get treated bad. They also got rid of some servers and it’s even more slow because they fired the best workers it’s just very unprofessional. My friend has been there for years and I hate to say they make it look like it’s a place worth living but in reality it’s a [profanity removed] show

My mother moved into Prestige at Mira Loma/Memory Care a little after a month ago. From the time she moved in & throughout this last month, all staff have always been welcoming, kind, understanding & nurturing toward both the resident and their family members. The program director, is pleasant to work with, warm, friendly & very knowledgeable when it comes to the needs of the residents. You can contact the staff members any time, day/night. They are always easy to reach & beyond helpful when you or your family member has a need or question. Beyond all of this, the Memory Care area is very secure and all staff follow specific procedures for letting family members (and residents when going out with family) in/out of the facility to ensure the safety of all residents. I think the biggest plus at Prestige at Mira Loma Memory Care is that the residents are encouraged to express themselves & they are each made to feel valued & respected during a very vulnerable time of their lives.

They serve incredibly awful food. If you asked other residents that don't have dementia they would tell you. Also, they didn't keep my parents clean. They didn't involve them in activities very often. There were medication discrepancies and my mother's hearing aides were never charged even though they take them to the office each night to charge them. Also my mom and dad had bruises in unusual places. We also had to bring in water bottles for them because they said we had to. Very lacking in care. Also, when we moved them out a lot of their belongings were missing - a lot!!!

My friend is currently a resident at Prestige Assisted Living at Mira Loma and her experience at this facility has been very good so far. The cleanliness and friendliness are great. The staff and quality of care are also great. The staff has been really helpful. The meals are okay, but the food is rather bland and boring. Overall, I would recommend this facility to family and friends.

I apologize for taking so long to submit this. My mom has been in the Expressions program since the beginning of April. She has received superior care. Whenever I visit, she has shown to be well taken care of and all of her needs met. The staff are all consistently cheerful and helpful. They show they are familiar with my mom and her individual case and needs. I have visited and my mom has not wanted to visit me because she was engrossed in a program staff were presenting! My sister, with my assistance, cared for my mom in her home for almost 10 years as her health declined and her dementia worsened, and her needs became more difficult. I feel she is safe at the Expressions program, supported by staff and living well at this stage of her life. Her 93 yr old sister and my cousin visited from out of state and were also very positive about the care she was receiving. Thank you all very much.

We picked thisi community, because of the location, friendly atmosphere, activities, and meals. It's been a mostly pleasant experience so far. It's a very friendly and nice fun environment. I would probably recommend to others.

Very caring and friendly Directors and the Activity Director is awesome. She is great will the residents and keeping them social and engaged. They are just having some issues hiring staff for kitchen at the moment. The room my loved one has is a perfect size for a queen bed, small couch, chair and a large dresser!

The facility was clean, and the staff was very friendly. Working with [name removed], Community Relations Director, she was very knowledgeable and helpful. She answered all of our questions about the staff, and the different levels of care that they provide. Would definitely recommend for anyone looking for help with assisted living needs.

When it became apparent that my mother could safely live in our home, I called "A Place for Mom" I was given great information and put in touch with several facilites near by. Mira Loma immediately stood out. I was near our home and church. [name removed] sent some wonderfully informative emails with videos of the actual living spaces, dining room, and all pertinent information. I went on a tour and was so thrilled to see the facility looked exactly like the videos. I was able to show my somewhat reluctant Mother, what the spaces looked like. She was sold!! [name removed] and her team made the process transparent and accomodating. Everything was done with great respect and compassion. My Mother has now been living at Mira Loma for 1 month. She feels safe and taken care of. She loves the food!! I can rest easy knowing that Mom is OK. Mom rests easy too, knowing that she is safe. we are so blessed to have found this loving place for Mom.

A place where you can feel confident about the care of your loved one. It's a wonderful community with wonderful staff. This community is very friendly and welcoming. They made a difficult experience as pleasant as humanly possible for my loved one and I. The staff really went out of their way to make us feel comfortable. Housekeeping was once a week and was fine. The food is good quality and variety. They also celebrate holidays and special occasions. I've been really happy with the quality of care, facility, and their ability to communicate. I would absolutely recommend this facility to family and friends.

I'm very pleased with Prestige at Mira Loma. We like everything about them - the staff is attentive and compassionate. There are many activities to enjoy and the food is incredibly good for an assisted living facility. I'm very pleased with Prestige at Mira Loma. I would rate all categories a 5. Everything. The staff is attentive and compassionate. Many activities to enjoy and the food is incredibly good for an assisted living facility.