Gardant Management Solutions

The location was great. The cost was reasonable. I liked the director, and I liked that the size is smaller than some of the other facilities. I recommend Heritage Woods. My mother is happy with the staff, her apartment and with the staff there.

We picked this community because, it was small all on one floor, friendly, clean, and a lot of activities for my mom to do. What I say is if the place wasn't wonderful, my mother would not be there.

All is going great with my mom at Heritage Woods of South Elgin!

The facility and staff are excellent. The facility is clean and no crazy smells. Activities are excellent the driver who takes to outside trips and doctor appointments is excellent however the driver only stays in the Berlin area so if you need to see a specialist outside of Berlin you will need family to transport. Laundry could be an issue unless you have the staff do your laundry. Apartments have no washing machines and trying to find time to do your own laundry is impossible due to all the laundry being washed daily by staff

We visited in hopes to find a home for my Mom and Dad. Mom went with us and was truly amazed at the place right away. It doesn't feel like a retirement home, but an apartment home. The rooms are spacious, the staff is extremely friendly AND helpful. They get 3 meals a day on their plan or if they want to can make something in their apartment. They are on a floor where my dad, who needs assisted living, and my mom, who needs independent living, can still live in the same apartment. They are making many friends at all the activities they have available daily. They have a NP on staff that visits them every 2 weeks just to check up on them and do what is needed to keep them healthy. They have a dog and we were so glad pets were allowed! From day one the staff has been amazing and incredibly helpful. We have been truly blessed to find a place they both love more each day. Bardwell is a wonderful place for Mom, and Dad!

I'm very happy with the care. The care takers are awesome. They take great care of my mom. The Staff is great too. They are helpful and also show great care for my mom. The facility is top notch. Very clean and comfortable.

What I like the most about Heritage Woods of Yorkville is the staff. The staff members there are very friendly and I would recommend this community to other families based on the experience I have had so far.

I would say that it was a wonderful place for parents on fixed income. And even if you are private pay they provide a ton of activities and access. It is located in a great spot as well within reach of additional services from 2 townships[facility removed].

I would certainly recommend it to others, so much so that I have become a family ambassador for White Oaks

Great staff who adapt to your loved ones needs.

Staff made the transition easy and made my Mom feel comfortable. Based on the experience we have had so far, we would absolutely recommend this community to other families

Our dad just moved into the memory care little over six months ago. The place has been very clean and the staff has been patient with him while trying to accommodate his needs. He has his own little apartment with a little fridge and a sink and some cabinets. They are starting to get more residence so there is different staff there at times. I’m not sure about the food. He doesn’t say much about it. They have had some nice activities. They recently had a car show, they have a family barbecue. They have a service dog that visits. [name removed]and [name removed] have been great. I also [name removed] a few other options for memory care that were not clean and double the cost.

I would rate all excellent. I would recommend them to anyone needing a place for there loved one. Always something going on, keeping them busy was a plus for me. Staff was interested in every body. Making sure everyone was ok, in more ways than one. Team effort

Mom was busy from the time she left her apartment for breakfast until she returned after dinner. I FaceTimed my mom after dinner every day so I got to speak with the nurse on duty when mom received her meds. All the staff was very attentive to her needs. I would totally recommend this facility.

I would definitely recommend Reflections Retirement Community to others. The staff is amazing. They are attentive and friendly. The move in process was easy. They answer any questions that you have about your family member.

Good experience. Caring staff. Good price.

They were very caring and took the time to get to know his needs. Very important. The support group was great. Only attended once, before he passed. Food looked great, they took the time to feed him, which I had him somewhere else and he had lost weight there. Great place

They are SUPER accommodating. My father had only two challenges in his entire time there: when the nursing staff was short staffed (fixed but it did take some time), and showers were freezing (as in literally no hot or even warm water). I strongly recommend this place--but I also strongly recommend that the resident's advocate takes a shower in their bathroom *before* expecting their elderly loved one to. After my father died and I was cleaning out his room, I took a shower and was really shocked and saddened to realize it was actually freezing. I never believed him.

I would give each one a "5". The people are great, I don't know about the food but [name removed] seems to like it and even though he smells ( hues fault) it's clean. I would recommend this community to other families based on the experience we have had so far. I'd like to see my sister-in-law living there as well but she is an Indiana resident.

Very caring. They Keep me informed of any changes. I feel very comfortable with my mom being there. Very clean. Hardest decision I have ever made but is the best one. Would recommend them to anyone.