Heritage Woods of Watseka

We recently had to switch from assisted living to memory care and the staff was excellent in helping. The facility common areas are in excellent shape. My father in laws new room stinks like urine that we cannot get out :( All the staff members have been super helpful. They seem attentive to his needs. He loves the food. They try to engage the residents in the activities.

Great community for older adults, great financial assistance program available as well! Community was very clean and lunch smelled great. Staff was very inviting and friendly. Residents were playing bingo when I arrived and had a large group attending.

The community is always very clean. The staff has been nothing short of helpful. My mother really enjoys staying here. He care is wonderful and the community always seems to help at anyway they can. They have fun activities all through the month. I love that I can look at the calendar and see what is going on to then try to talk with our mother about.

Heritage Woods in Watseka is a Very Nice place. Relatively new, spacious and well lit hallways, large lobby (open to second floor) so soring ceiling makes it feel even bigger. All areas have been clean every time I visit Mom, no matter what day of the week or what time of day. Now the down side. Assisted living apt should have a reasonably useable kitchen. Small microwave and a 'college room" refrigerator makes it almost impossible to make a snack let alone a meal when Mom would rather not have whatever is on the limited menu that day. No stove/oven so no baking. There is a common kitchen with a stove/oven, so if you want to bake you can - as long as someone else isn't using it. Also they seem a little short staffed. Sunday afternoon there were only two CNAs on duty. All things considered, this is really a wonderful place for Mom. Everyone is friendly, housekeeping is done weekly, laundry is done twice a week! Here's the best way to judge a facility - the people who live there. Only one person was "crabby". Mom has been there almost four months and when I go every week I talk to residents. Except for the crab, they are all happy. Even when they talk about the son or daughter that lives too far away to visit more than once or twice a year, they say it with a smile and a giggle. Most residents know most of the other residents by name and were very open to welcoming Mom to any table at mealtime. So far Heritage Woods of Watseka is not only the best place we visited (by far), but is also is the best place for Mom.

Clean and enjoyable except they are trying to bill me for time my mother was not there. They also have the residents apply for food stamps if they are Medicaid eligible When my mom was moved to a nursing home I paid for the time she was there until I turned in the keys which was for 10 days- now they have an attorney on me demanding an additional $1000 I have asked for a breakdown and detailed bill to no avail So be sure you understand the amounts on your bill and go over it with a fine tooth comb

I moved my father in Heritage Woods Watseka about 2 weeks ago. It has been a wonderful experience for us. The staff is very helpful and the place is very clean and home felt. Every time my dad talks about how wonderful this place is he starts to get teary eyed. Thank You for all you do and I hope it stays this way always. I would definitely recommend this new HOME for anyone. Also we have had 2 meals there and they were very good!!