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I would definitely recommend Reflections Retirement Community to others. The staff is amazing. They are attentive and friendly. The move in process was easy. They answer any questions that you have about your family member.... Read more
Welcome to Reflections Retirement Community in Lancaster, Ohio. This independent and assisted living community is pet-friendly, engaging, and offers thoughtfully-designed health and wellness programs. Staff works hard to provide purpose, passion, and a wellness-centered environment.
Reflections Retirement Community is located in a rural, residential area of Lancaster, Ohio. This community is perfect for seniors looking to enjoy slow-paced living and open surroundings. Residents still have easy access to the town of Lancaster and the amenities it offers such as shopping, restaurants, and other local attractions.
Reflections Retirement Community offers personalized care from diabetic care to medication management, and many services in between. Community specialists are available to make on-site visits as needed.
Meals are served in the restaurant-style dining room where dietary accommodations can be made as needed. In between meals, residents are encouraged to participate in the planned activities and events to get out of their comfort zone, stay connected and involved, and get to know other residents.
Reflections Retirement Community offers studio, one-bedroom, and two-bedroom apartments. Residents can expect amenities such as wheelchair-accessible showers or bath tubs, full kitchens or kitchenettes, private patios, cable or satellite TV, and air conditioning. Respite stays and ground-floor units...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.9
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30 reviews8.9
Out of 10
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70%
4 star
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A Place for Mom has scored Reflections Retirement Community with 8.9 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Reflections Retirement Community has 30 reviews with an average "overall experience" of 4.4 out of 5.
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I would definitely recommend Reflections Retirement Community to others. The staff is amazing. They are attentive and friendly. The move in process was easy. They answer any questions that you have about your family member.
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I would definitely recommend them. The staff is amazing. They are attentive and friendly. The move was easy. They answer any questions you have about your family member.
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We've been very happy with this community and our loved one is very happy here. It's been such a blessing. The staff is very attentive and friendly. The facility is spotless. Communication with the family is very good. Housekeeping is once a week and seems to be pretty thorough. They offer Laundry service also. Our loved one really likes the food, as do the other residents. We talked with several of them before moving our loved one in and they all seemed to love it. We did have a bit of an issue with billing, but we were able to get that worked out. I would highly recommend this facility to family and friends. I would live here myself!
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We chose Reflections because they had the size of the apartment that she was wanting, she was wanting a 2 bedroom and the price was better. The food is the biggest drawback from what I hear. Overall, I would recommend to others looking.
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I was so impressed with this community! I called in and spoke with [name removed] who answered all of my questions and more. She helped me discover options financially I did not know my parents qualified for. I than stopped in and was greeted by staff and a few residents that looked like they were enjoying each other’s company. I instantly felt that this was a comfortable inviting place! Residents talked with me for a while than I met with [name removed], she was so friendly and made me instantly comfortable discussing issues with our family. She gave me a great tour and also before I left contacted a VA Attorney to see if my parents qualified. I appreciated that she was willing to go above and call herself to take that off My plate. I left feeling I could breath and felt even more excited for my parents to move to this community and make their life more desirable for them! I was followed up with a phone call from the executive director [name removed], who was knowledgeable and friendly. I have no complaints and actually want to move there myself when the time comes! I will definitely recommend this community! This is the least I could do is write a review after all the help I got from them!
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My grandma lives here & we couldn't ask for a better place for her. The community itself is beautiful & very clean. The staff is incredible. No matter what position they hold they all are so helpful & knowledgeable. The love & care they give each & every resident is extraordinary & they go above & beyond in all they do. We have been so pleased with our choice to make this grandma's home. It is by far the best place around.
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Response from Reflections Retirement Community
January 29, 2019Love to hear it! We are so glad your loved one feels comfortable and cared for in our community. It’s the highest form of praise!
We are very happy here and satisfied everyone is so friendly. We have researched a lot of places and know this is the best choice for us!
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Response from Reflections Retirement Community
January 16, 2019We think this community is pretty special too! Thank you for sharing those kind words with us.
They made my father's time spent there very comfortable for him. He was well taken care of and I think he would of wished that he had moved in sooner to been able to do more. The staff at Reflections made it very easy process of getting him in a room. They communicated with us during the process and kept up the communications during his time at Reflections.
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Response from Reflections Retirement Community
November 15, 2018Hi Mary! Thank you for sharing your review; we appreciate your confidence in us, and we're proud to provide a 5-star experience for our residents and families!
This community is top notch! The staff is amazing with the residents, guests and each other. You can feel the family atmosphere and the true care given by all. It is very clean and always looks great. The decorations always match the season and holiday. And the food always smell great when we are visiting. You can tell the place is well loved and cared for by all who work there and they make it feel like home for those that live there. I would recommend this community to everyone!
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Response from Reflections Retirement Community
October 22, 2018Love to hear it! Thank you for giving us your seal of approval. The perspective of our residents and their families mean so much to us!
The management really care about the patients there. It's like a little family there!
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Response from Reflections Retirement Community
October 1, 2018Thank you for sharing your review; we appreciate your confidence in us and we’re proud to provide a 5-star experience for our residents and families!
Management is top-notch!
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Response from Reflections Retirement Community
October 1, 2018Thank you for sharing your recommendation of our community; we appreciate your confidence in us!
The tour went really well and I was really impressed with the community. It bothered me that they are two stories and in a large building. I don't think my parent would be able to navigate through the elevators.
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Response from Reflections Retirement Community
January 9, 2018Thank you for taking the time to provide feedback on your tour of our community. While we're disappointed that we weren't the best fit for your loved one, we very much appreciate your visit!
At this point, we are looking for a new place to move my mom. I don't like the way this community does their business. They have raised the cost of the nursing care cost that my mother receives if she receives it. She is in a wheelchair and they don't have a handicap van so she can't go on any of the day trips or be taken out to lunch or doctor appointments. Mom has a lovely balcony off her room that she could go sit on and enjoy the view however she is unable to because it is locked all the time and we did not know that when we toured the community. All of the staff covers meal times so if a resident such as my mother needs something in her room she has to wait until after mealtime to be attended too I just feel that for the amount of money my mother is paying she is not getting the quality of care or services she is paying for.
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Response from Reflections Retirement Community
October 3, 2017Thank you for review and comments. We are disappointed to learn that Reflections as meeting your expectations. Our Nurses and aides strive every day to provide the best care for our residents. Reflections management team consists of true leaders who are highly involved with our residents, staff and compliant and transparent in all our business dealings. Please reach out to me I welcome the opportunity to talk discuss in more detail your concerns. Please call me at [removed] or e-mail at [removed] , as I am very interested in speaking with you. - Karen Kraft, Executive Director.
Such a incredible place for family to live. Extremely clean ,Staff is Amazing,caring and friendly Its like walking into HOME everyone is so nice.... Food is Great,and there is always activities going on. You could not ask for a better place ...AAA+++
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Response from Reflections Retirement Community
July 28, 2017Rich, thank you so much for sharing your experience! We appreciate your confidence in us!
This is an amazing community for care. My mom loves being here to this wonderful community for great care. The community is clean and the environment is wonderful for her. The menu is wonderful and she is liking everything that she has had. The activities are good for her and she likes participating with the other residents. We highly recommend the care and the value of this community to other families. This has to be the best community for care in the entire city.
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Response from Reflections Retirement Community
July 5, 2017Thank you for review and comments. We are very pleased to learn that you and your mother are pleased that she has made her home with us at Reflections Retirement Community. It is always our goal to provide excellent care of our residents, medically, physically as well as emotionally. Please call me at [removed] or e-mail at [removed], and thank you for your review.
Really liked the homey atmosphere and the lady who game me the tour. The residents looked cared for and happy. I left with cookies, a folder of information and felt much calmer. The price is perfect for us so when my dad gets out of rehab he is moving into reflections.
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Response from Reflections Retirement Community
March 23, 2017I am so glad Reflections was a source of calm to you during a stressful time for your loved one. We look forward to walking this journey with you and your father. Karen Kraft, Executive Director
Reflections Retirement Community is an absolutely fabulous place to live. Reflections has the most caring, hard-working, educated and wonderful individuals on staff. They truly care about the residents well being, quality of life and overall happiness. They go out of their way every day to make sure every need is met for each resident and their family members. After several tours and watching how the staff interacted and really took an interest in the residents we placed my grandma in their care and couldn't be happier. They treat her as if she were their own family with love and respect. The management is also top-notch and is involved as well in the daily living and care of the residents. The whole staff is hands on in every aspect of making the community a warm, loving and safe environment for all who are in their care. Thank you to Reflections for all you do for my grandma. You are truly a blessing!
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Response from Reflections Retirement Community
March 23, 2017Hannah, We are so excited that your grandma will be coming to live with us at Reflections. It is always our team’s goal to please residents, families and visitors. If you have any questions, please don't hesitate to reach out to our Executive Director, Karen Kraft, at our community phone number. Thanks for your feedback!
First impressions are everything and this place was A+. Was greeted by friendly outgoing people who listened to my needs and answered all my questions. Nursing staff and aides were great! They always have a full calendar of events for the residents and plenty of meal choices for breakfast, lunch and dinner for my loved one to choose from.
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First off the care could be a lot better than it is. This place is not worth having our parents or grandparents in. Management doesn't care just there for a check , the nurses really don't do nothing , the aides and the nurses talk about the people who live there , also the aides talk about each other so that interfere with the care they give this people. I think all management needs to be replaced. I give this place 0 stars.
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Response from Reflections Retirement Community
July 5, 2017Thank you for review and comments. We are disappointed to learn of your current opinion of Reflections. It is the goal of our entire team to daily enhance the lives of our residents by giving quality care, meals and activities. Our staff is competent in every way. Please be assured that Senior Lifestyle's has a Code of Conduct that serves as a guide for all employees to do their jobs according to high ethical and professional standards and those policies are enforced at Reflections. I welcome the opportunity to talk discuss in more detail your concerns. Please call me at [removed] or e-mail at [removed], as I am very interested in speaking with you.
My mother is doing fantastic here at this community. It has been a lovely experience so far. The community is well-kept, everything very nice and clean. The staff is very good, they are helpful and attentive. She enjoys playing cards with the residents. One thing she doesn't like is the food. They need to improve the quality of food they serve. Overall I know she is being cared for well and she is in good hands. This is a community I would recommend.
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Response from Reflections Retirement Community
August 30, 2016Thank you for your review and comments. We are glad you are pleased with your mother’s experience at Reflections. It is always our goal to serve appealing and appetizing food that fits the needs of our residents. Thank you for brining your mother’s dining concern to the forefront. I welcome the opportunity to talk discuss your mother’s dining choices in more detail with you. Please call me at [removed] or e-mail at [removed] , as I am very interested in speaking with you. Karen Kraft, Executive Director
See what the neighborhood has to offer and what’s nearby:
Reflections Retirement Community offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Reflections Retirement Community 8.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (740) 653-1423 to reach a resident at Reflections Retirement Community.
To reach a resident at Reflections Retirement Community call: (740) 653-1423
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.