White Oaks Memory Care of McHenry

White oaks felt more comfortable and lost similar to apartment living which is what my dad was used to. There are a lot of bright windows and large hallways and don't feel cramped.

We picked this community because, it was small all on one floor, friendly, clean, and a lot of activities for my mom to do. What I say is if the place wasn't wonderful, my mother would not be there.

Re meals: my wife requires assistance at meals. The food arrives warm, but quickly gets cold long before the meal is complete. They need a readily available microwave to reheat the meal. It's a Catch-22. They don't have the staff to give this cohort the time and attention they need. Increasing staff would increase costs. I've seen meals not eaten at all because the resident is asked if they're "done". If they say yes, it's over, even though that is the least accurate way to determine if they want to continue eating. Re activities: the current population of the facility is composed of late stage patients incapable of engaging in any group or organized activity. They would benefit from one on one attention, but again, they lack the staff. In the afternoon and evening, the residents are often simply lined up in front of a television. More staff would mean higher costs. On the positive side, the staff consistently try to maintain the resident's dignity in any and all interactions.

I would certainly recommend it to others, so much so that I have become a family ambassador for White Oaks

I would rate all excellent. I would recommend them to anyone needing a place for there loved one. Always something going on, keeping them busy was a plus for me. Staff was interested in every body. Making sure everyone was ok, in more ways than one. Team effort

They were very caring and took the time to get to know his needs. Very important. The support group was great. Only attended once, before he passed. Food looked great, they took the time to feed him, which I had him somewhere else and he had lost weight there. Great place

My husband did not belong there since his memory was not nearly bad enough at that time. However they just wanted to fill a space so it didn't matter to them. My husband is now in assisted living and doing very well. So much happier.

The facility, and more importantly, the staff and managers are great. The staff is very caring and understanding. The activities director and staff does a wonderful job keeping the residents engaged and they go out of their way to accommodate interests. The housekeeping is fine. There is a portal you sign up for that comments on daily activities, such as visits from pets or even a miniature pony or visits to a diner for a slice of pie and ice cream including pics. They truly do a great job .The food is very good quality with variety. I would definitely recommend White Oaks McHenry, without any reservations. My mom has recently passed, but I believe they made her time with them as comfortable and pleasant as possible. They could anticipate what was ahead, and made me, as her advocate, feel I was doing right by her. The place has very good management and nursing staff are very caring and compassionate. Go in with your eyes open, follow up with frequent visits at various times of the day including weekends and especially at meal time. I think you will be comfortable with what you see.

From the time that we toured White Oaks Memory Care of McHenry, the staff had been amazing. The housekeeping is excellent, they were very helpful. The food is excellent and I would highly recommend this facility to another family.

White Oaks Memory Care of McHenry has great communication and we really like the overall personal care that comes from the staff. Based on the experience we have had so far, we would recommend this community to others and have already!

We all have ideas on how best to help our loved ones keep a semblance of quality and meaning to their lives as they progress toward the inevitable. I have a sample size of only one upon which to draw, so my comments are rather specific to what I've observed on a daily basis in the care provided for my wife. Overall, White Oaks does most things well. Having been a single primary caregiver for a person afflicted with Dementia for many years, I know it requires a lot of individual attention. Sometimes that effort can be meaningful to the patient, and sometimes not. You can't have 100 staff people per shift, but you do well with what you have. If I had to cite a negative, it would be the large amounts of "down time" I observe in most resident's daily routine. Keeping a Dementia patient engaged in anything is the real challenge. Thanks for asking for my thoughts.

The staff is caring, compassionate, and professional. They know the names and needs of each resident. They make sure each resident is safe, comfortable, and well cared for.

We were very worried about my father going into a memory care facility. We thought he would be very resistant. We also thought he might have trouble fitting in. The staff was able to help us through this difficult process and put our minds at ease. Dad is now happy to be there and has made friends with many at the community. this is a great facility, and the staff are incredible.

The love and care of the staff at White Oaks was unsurpassed. Both of my parents lived there, and part of that time was during covid. They kept them engaged, offered wonderful support. I was able to enjoy my parents in their final years. As the end drew near for both of my parents (at different times), they assisted our entire family. This facility is a treasure of care.

It's an okay place.

We have had a very good experience at White Oaks of McHenry. What I believe they do very well is keep her engaged. She actually seems happy there. I believe they have both great staff and management. I really have no shade to put their way concerning their operations. Very happy. Any issues we present are quickly resolved in a fair manner. You guys did great steering this decision.

The White Oaks community itself is very clean - the hallways and main common areas are very nice, however for the amount of money being spent per month we do wish the house keeping (bed making, bathroom cleaning, tidiness) was a little bit better. We do love the staff members there and the care that they provide. Anytime we have questions or concerns they are addressed quickly. We overall are very happy with them, and our definitely recommend to other families. However the meals need much improvement - they have very small portions and just not very good in our opinion. We do have to say they are accommodating to the fact that when our loved one does not like something they will make him a sandwich - however it is only a sandwich, no sides like fruits or chips.

I would tell others to make sure that you have an assessment done before moving a loved one in to make sure it is a good fit. We found it was not a good fit for us and I believe they were trying to just fill the bed rather than seeing if my husband was truly a good match.

This was a good experience for us and our loved one. We have recommend the community to others for their loved ones. The staff communication with the family was very good. There are three meals a day served to the residents, and they had choices to choose from. The community tried to work with the dietary restrictions of my loved one. Some of the activities available included: entertainment, bingo, petting zoo, outings, and more for the residents to participate in.

My dad is very happy at White Oaks, and he loves the food. There were some small hurdles when I first moved him, but they were sorted out timely and since then there haven't been any issues.