Brookstone Of Mattoon North

Everyone is very friendly and helpful. I can't say that he's happy but he is adjusting in a healthy way. Based on the experience we have had, we would recommend this community to other families.

Our experience with Brookstone in Mattoon has been very good thus far but I’m cautious bc my experience with Brookstone in Tuscola was not the best. So we’ll see. But my husband’s sister chose this one bc of the patio so here we are. She’s only been here about 2 months so time will tell.

They have nice friendly people and I would recommend to others.

Not enough help. Cleaning their own place and mostly cold water and mediocre food variety. They need help. We picked this community because my loved one liked it.

My loved one is currently a resident at Brookstone Of Mattoon North. Overall, the experience has been great so far. The facility is very clean. Everyone here is very nice and caring. My loved one has complained about the food, though. There's not a good selection, the portions are very small and the food is not good tasting. The cleanliness and friendliness are great. The staff and care services are also great. I would recommend this facility to others.

This community really exceeds my expectations. I knew as soon as I walked in the door that this would be my home. Everyone here is absolutely phenomenal. It’s like a family here and you get to make great friends with everyone. At first, when I learned that there is assigned seating in the dining room I thought it was weird. I understand why they do it though. It makes it easier for you to meet new people and make friends. The staff is wonderful, personable, and friendly. [Removed], who is the maintenance man, is so helpful. I was trying to hang plates on the wall and was having a tough time but he came in and hung them up perfectly in 20 minutes. He even offered to hang my bird feeder and flag outside on my patio. All of the staff has a good sense of humor too. They get to know you really well and can tell when you don’t feel good. Even the cleaning lady is phenomenal. Once a week she comes in, strips the bed, cleans the apartment, and does my laundry. The wait staff is good and the chefs are excellent. They serve 3 meals a day and offer 2 options for each meal. I can even make special requests like asking for no gravy on my meatballs. They’re really good about doing that for you. Between meal times they have coffee, fresh baked cookies, and fruit set out for snacks. What I really like is every week the staff holds a food council meeting. They ask if we have any complaints or changes that we would like to see and they actually listen and take notes. Last week we had a complaint with how the food wasn’t very hot when we were served and this week the food is coming out a lot hotter. The facility is very, very clean but it doesn’t smell like cleaning products either. I really like the features this community has to offer. They have a wonderful library with computers and they have an aviary with finches in it. They do allow you to bring your cats and dogs with you as well. The whole building has Wi-Fi and every room has extended cable. I have a 3 bedroom apartment with a full sized kitchen. My bathroom is nice sized and it has plenty of storage. For activities, they offer memory classes, bingo, Wii bowling, exercise classes, 10 AM coffee socials, and at 2 PM they have game time. The other thing I really love is they staff provide me an emergency pendant so if anything happens; I know they will be there to assist me quickly. I would absolutely recommend this community.

Currently my father is in rehab , but I'am hoping once he recovers he can return . He was really enjoying his time at this community , it is really nice facility . This community has a good , positive atmosphere . He was really comfortable here . He was eating well , and even gained some weight . It is a good environment for him , and I'am satisfied with this community . The staff is very friendly , and helpful . If someone had similar needs to my father , I would recommend this community .

I have nothing but good things to say about the Brookstone Of Mattoon North. My mother really loves it. She is enjoying everything from the meals, to activities, to the housekeeping. They even do her laundry. We are very pleased with this community.

The staff are good. The only downfall I see is that there is currently only one manager that moves between two locations. They offer daily activities. Mom said there is good days and bad days with the food. They keep the community clean and I would recommend it.

It is going really well for my mom. Her doctor was shocked to see her much better, her blood pressure is down. The staff are great. She has joined a walking group, chair exercise and does crafts with the kids from the local school. She loves the meals and the option to choose her meal, she is eating better too.

This community is very nice. They have a very clean environment . The staff is very nice and helpful. They do offer activities,but right now she is not participating. I would recommend this community to other families.

Walking into Brookstone you'll notice what an immaculate place it is from outside in. Mom is still able to care for herself and is able to come and go as she pleases which she loves. The staff have been remarkable friendly and the Mom really enjoys the food there. I f you are considering a place for your loved one I'd definitely say to go check out the place and see for yourself just how amazing it is!