We visited in hopes to find a home for my Mom and Dad. Mom went with us and was truly amazed at the place right away. It doesn't feel like a retirement home, but an apartment home. The rooms are spacious, the staff is extremely friendly AND helpful. They get 3 meals a day on their plan or if they want to can make something in their apartment. They are on a floor where my dad, who needs assisted living, and my mom, who needs independent living, can still live in the same apartment. They are making many friends at all the activities they have available daily. They have a NP on staff that visits them every 2 weeks just to check up on them and do what is needed to keep them healthy. They have a dog and we were so glad pets were allowed! From day one the staff has been amazing and incredibly helpful. We have been truly blessed to find a place they both love more each day. Bardwell is a wonderful place for Mom, and Dad!... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.2
Review Score
Review Score
12 reviews9.2
Out of 10
5 star
59%
4 star
34%
3 star
0%
2 star
9%
1 star
0%
A Place for Mom has scored Bardwell Residences with 9.2 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Bardwell Residences has 12 reviews with an average "overall experience" of 4.4 out of 5.
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We visited in hopes to find a home for my Mom and Dad. Mom went with us and was truly amazed at the place right away. It doesn't feel like a retirement home, but an apartment home. The rooms are spacious, the staff is extremely friendly AND helpful. They get 3 meals a day on their plan or if they want to can make something in their apartment. They are on a floor where my dad, who needs assisted living, and my mom, who needs independent living, can still live in the same apartment. They are making many friends at all the activities they have available daily. They have a NP on staff that visits them every 2 weeks just to check up on them and do what is needed to keep them healthy. They have a dog and we were so glad pets were allowed! From day one the staff has been amazing and incredibly helpful. We have been truly blessed to find a place they both love more each day. Bardwell is a wonderful place for Mom, and Dad!
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I'm very happy with the care. The care takers are awesome. They take great care of my mom. The Staff is great too. They are helpful and also show great care for my mom. The facility is top notch. Very clean and comfortable.
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Our dad just moved into the memory care little over six months ago. The place has been very clean and the staff has been patient with him while trying to accommodate his needs. He has his own little apartment with a little fridge and a sink and some cabinets. They are starting to get more residence so there is different staff there at times. I’m not sure about the food. He doesn’t say much about it. They have had some nice activities. They recently had a car show, they have a family barbecue. They have a service dog that visits. [name removed]and [name removed] have been great. I also [name removed] a few other options for memory care that were not clean and double the cost.
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When it comes to the cleanliness I've recently had to reach out regarding the level of cleanliness and regularity of the cleaning of my mom's unit. They responded quickly to my email with concern and I will check to see if my mom's apartment has been cleaned when I see her this weekend. For the value for cost, the costs have recently been raised due to inflation which I know they cannot control.
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The place is new. With being so new it brings some disadvantages, primarily the food quality. The good news is they are very open to listening and working on improving things.
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Staff is very nice, particularly Mitch and Becky - both managers. They were super helpful with the entire process and very understanding and accommodating. Haven't interacted with the rest of the staff other than one of the care takers who called me a couple of times when my mother-in-law had some issues. She was very nice. I certainly appreciated the communication. Facility is very clean. It's an old building but completely renovated. Lots of light coming in. Good energy. I definitely recommend this place. Great staff, beautiful facility and rooms, and their price is very reasonable compared to other facilities in the area.
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Staff is very nice, particularly [name removed] and [name removed]- both managers. They were super helpful with the entire process and very understanding and accommodating. Haven't interacted with the rest of the staff other than one of the care takers who called me a couple of times when my mother-in-law had some issues. She was very nice. I certainly appreciated the communication. Facility is very clean. It's an old building but completely renovated. Lots of light coming in. Good energy. I definitely recommend this place. Great staff, beautiful facility and rooms, and their price is very reasonable compared to other facilities in the area.
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My mom and the head CNA [name removed] have made a great relationship. I have built a good relationship with the head of marketing, [name removed]. She is great at getting back to me through text. They use an app called Family App which keeps family members informed on what activities our loved ones participate in.
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My grandmother had a pretty good experience overall, after a few days of becoming acclimated to the facility. The staff was very communicative with me throughout her stay, I always felt welcomed coming to visit my grandmother at different times of the day, and they even were willing to do her laundry while she was there so I didn't have bring her clothes back and forth! I selected the facility because it was close to my home, the facility was very clean/inviting and the staff was very warm and welcoming.
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My mother was approved to go there in Assisted Living. That surprised me and I told them that, but they said she had been evaluated and qualified. She was there for basically a week and was sent by them to the hospital and was not allowed to return because she could not stand and pivot on her own. The facility itself is wonderful.
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I could not be more pleased with the quality of care my loved one is receiving. Bardwell Residences is a beautiful, well kept facility with a most caring and engaging staff.
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Things got off to a good start. Then things went downhill. They called to say she did not belong there. They said she belongs in memory care. [name removed] said I can keep her until the weekend. She also gave me a nursing staff name I could use. The weekend came and went with no further contact. Monday, late morning, my daughter called them. My daughter was advised that everything was fine and my sister was adjusting just fine. She was advised that all was well and they would transfer her to memory care as soon as it was open. Since that call everything has gone fine. Take your time, think it through and when YOU feel you are doing the right thing full speed ahead.
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See what the neighborhood has to offer and what’s nearby:
Bardwell Residences offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Bardwell Residences 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (630) 892-5790 to reach a resident at Bardwell Residences.
To reach a resident at Bardwell Residences call: (630) 892-5790
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.