Heritage Woods of Huntley

They would allow 2 week respite stay where most other places were 1 month minimum. Also we visited many places in the area and Heritage made the best impression on all of us .Fantastic[name removed]really felt like she was staying with family while there

This review is for the dementia side of Heritage Woods- I feel like they need more staff and they need to talk to each other more about the residents. I was there all the time so I made sure my moms needs where taken care of. But if I had questions about my mom some staff had no answers so I felt like I had to talk to everyone to find out information. Overall it was a okay place for my mom but you need to stay involved with the care.

My mom has been having issues getting someone to do her weekly shower due to shortage of staff. She takes her breakfast in her room, but it is not consistently correct. She asks for the same breakfast everyday but things are missing, or only half a cup of coffee and no milk for her cereal. The medical staff from outside the facility are great and the in house Nurse H is wonderful. My mom feels safe but her apartment is too small. She has a bird feeder outside her window which she loves. Considering being wheelchair bound she is doing okay and it is a big adjustment for her. Anne R POA Daughter

The location was great. The cost was reasonable. I liked the director, and I liked that the size is smaller than some of the other facilities. I recommend Heritage Woods. My mother is happy with the staff, her apartment and with the staff there.

We left Heritage Woods a few months ago. My Mom was not happy there. The food needs to be improved on in a big way. The nurse wasn't very easy to deal with and they missed her medications on multiple occasions. My mom rarely left her room and became very depressed. [name removed] at the front desk is amazing!!

Very caring. They Keep me informed of any changes. I feel very comfortable with my mom being there. Very clean. Hardest decision I have ever made but is the best one. Would recommend them to anyone.

I would recommend. The staff was very nice and helpful. My mom thought it was homier than other places we looked at.

The Heritage Woods of Huntley community was a great experience so us all. Our loved one has enjoyed his stay and he felt comfortable being there. The staff members were very friendly and very supportive.

Overall, the facility is great. There are sometimes when there are few workers staffed, but normally that isn't an issue. My mother reports that the food is good, not great, but that is to be expected. I do wish that they had more activities and more of a variety of activities.

Empathy for what I was dealing with, did not pressure deadlines on me, reasonable proximity to my house. Clean and bright. We picked this community because it was clean, bright, size of room,and the entrance fee less than some others.

Everyone was extremely friendly. With the activities - non applicable. Mom did not participate because of her eyesight. Based on other places, Heritage Woods was more cost effective for us. We would not have been able to afford the other places. We would recommend this community to other families.

I feel that the food is not very good, this needs to be greatly improved upon. If my Mom eats in her apartment they sometimes forget to give her salad dressing, forgot her drink once and the quality of the food just isn't good. The nurse is not very friendly, she could definitely be more compassionate and responsive. I don't feel like they've taken the time to get to know my Mom.

They get all 5 stars. We chose Heritage Woods of Huntley over others we looked into because this facility had the warmest and friendliest atmosphere. We felt this would be the best fit for our dad. Everyone was always friendly and kind to my dad. I felt like they had his best interest in mind all the time.

I would recommend the community to others for their loved ones. The community went above and beyond to assist my loved one during their move in. There are three meals a day provided and the residents have choices to choose from.

We could not love it more. They are absolutely amazing. We were hesitant at first because it was a big move, and my mom was really scared. I told her to just give it a month, that she would probably look back and see how happy and independent she was. She has come so far, and she has actually gotten better with her Alzheimer's' since she's been there. She has people to hang out with and is getting more social interaction, which has been very beneficial. The staff are wonderful. Every time she presses her button, they're there 100%. We're so glad we made the decision to do it.

I have not been pleased at all with Heritage Woods of Huntley. As long as you do not need anything other than cookie cutter program care plans, it is terrific. Everyone was rude and condescending other than the marketing director. Overall due to our experience I would not recommend this facility to others.

This is a nice place! My mom is very happy here. They seem to be taking care of her very well. Communication with the family is great. The food is ok, good quality and variety for the most part. The staff is friendly and outgoing and very aware of things going on around them. They do offer activities, but not a lot of variety. They have a good amount, but seem to do those same things weekly. Overall, we're happy with it! I would recommend them to family and friends.

Two main reasons we picked Heritage Woods is one based on location - it is very clean to our family and easy for everyone to come and visit, and second off the financial aspect of it - we found it to be less expensive then others. We really like the activities they have going on, the staff are very encouraging when it comes to getting our loved one involved not only in the physical activities but the socializing aspect of it all. We do understand and realize it is not the communities fault but at times they do seem short staffed - and while it has been nothing of serious concern sometimes their response time to our loved ones needs is a little slow.