Heritage Woods of Huntley

We left Heritage Woods a few months ago. My Mom was not happy there. The food needs to be improved on in a big way. The nurse wasn't very easy to deal with and they missed her medications on multiple occasions. My mom rarely left her room and became very depressed. [name removed] at the front desk is amazing!!

Very caring. They Keep me informed of any changes. I feel very comfortable with my mom being there. Very clean. Hardest decision I have ever made but is the best one. Would recommend them to anyone.

I would recommend. The staff was very nice and helpful. My mom thought it was homier than other places we looked at.

The Heritage Woods of Huntley community was a great experience so us all. Our loved one has enjoyed his stay and he felt comfortable being there. The staff members were very friendly and very supportive.

Overall, the facility is great. There are sometimes when there are few workers staffed, but normally that isn't an issue. My mother reports that the food is good, not great, but that is to be expected. I do wish that they had more activities and more of a variety of activities.

Empathy for what I was dealing with, did not pressure deadlines on me, reasonable proximity to my house. Clean and bright. We picked this community because it was clean, bright, size of room,and the entrance fee less than some others.

Everyone was extremely friendly. With the activities - non applicable. Mom did not participate because of her eyesight. Based on other places, Heritage Woods was more cost effective for us. We would not have been able to afford the other places. We would recommend this community to other families.

I feel that the food is not very good, this needs to be greatly improved upon. If my Mom eats in her apartment they sometimes forget to give her salad dressing, forgot her drink once and the quality of the food just isn't good. The nurse is not very friendly, she could definitely be more compassionate and responsive. I don't feel like they've taken the time to get to know my Mom.

They get all 5 stars. We chose Heritage Woods of Huntley over others we looked into because this facility had the warmest and friendliest atmosphere. We felt this would be the best fit for our dad. Everyone was always friendly and kind to my dad. I felt like they had his best interest in mind all the time.

I would recommend the community to others for their loved ones. The community went above and beyond to assist my loved one during their move in. There are three meals a day provided and the residents have choices to choose from.

We could not love it more. They are absolutely amazing. We were hesitant at first because it was a big move, and my mom was really scared. I told her to just give it a month, that she would probably look back and see how happy and independent she was. She has come so far, and she has actually gotten better with her Alzheimer's' since she's been there. She has people to hang out with and is getting more social interaction, which has been very beneficial. The staff are wonderful. Every time she presses her button, they're there 100%. We're so glad we made the decision to do it.

I have not been pleased at all with Heritage Woods of Huntley. As long as you do not need anything other than cookie cutter program care plans, it is terrific. Everyone was rude and condescending other than the marketing director. Overall due to our experience I would not recommend this facility to others.

This is a nice place! My mom is very happy here. They seem to be taking care of her very well. Communication with the family is great. The food is ok, good quality and variety for the most part. The staff is friendly and outgoing and very aware of things going on around them. They do offer activities, but not a lot of variety. They have a good amount, but seem to do those same things weekly. Overall, we're happy with it! I would recommend them to family and friends.

Two main reasons we picked Heritage Woods is one based on location - it is very clean to our family and easy for everyone to come and visit, and second off the financial aspect of it - we found it to be less expensive then others. We really like the activities they have going on, the staff are very encouraging when it comes to getting our loved one involved not only in the physical activities but the socializing aspect of it all. We do understand and realize it is not the communities fault but at times they do seem short staffed - and while it has been nothing of serious concern sometimes their response time to our loved ones needs is a little slow.

The staff members in general and all of the nursing aids are very friendly, and they know our loved one by name. They are super talkative and are always interacting with the residents and visitors. Based on the experience we have had so far we would recommend the Heritage Woods community to other families.

Everyone is extremely friendly, the staff and the residents who live here are very welcoming. Compared to others in the area, it is definitely one of the nicest facilities. We are very grateful to have found this place and would definitely recommend them to others looking.

The community is very clean and very nice, it is a little worn down but they have started to give it some fresh paint. The staff members are very nice and attentive. Every time our loved one pushes her call button they come right away.