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Wyndham Lakes

10660 Old Saint Augustine Rd, Jacksonville, FL 32257
8.8
Review Score
208 reviews

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Anonymous - Child of resident/client
4.0
Excellent Nursing staff but not so great food.

The nursing staff is A+. Especially [name removed]. Food leaves much to be desired. Breakfast is the only meal that is edible. Lunch and dinner is hardly ever good. Room size is perfect for a single person. Small refrigerator. It would be nice if they could cook in their rooms but they aren't supposed to. There is a struggle to get the facility to transport someone in a scooter but my mom has gone to dinner a few times.... Read more

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About the facility Wyndham Lakes

At Wyndham Lakes, a Pacifica Senior Living community, we provide high quality independent living, assisted living, memory care, and respite care. Our broad range of senior living options facilitates our continuous care approach that’s well-suited for individuals and couples alike to retire without the worry of moving as health needs change.

Located in subtropical Jacksonville, Florida, sentry palm trees standing above the stone-accented entrance of our community greet you as you drive up to your loved one’s new home. Inside, open layouts lined with rich, dark-wood and leather features create a sophisticated, yet inviting atmosphere where your loved one is sure to find the personalized care they need in the company of lasting friends.

Community Amenities and Services

Because we’re a progressive care community, our dedicated staff is capable of delivering a plethora of services to meet a wide array of individualized health needs, including assistance with activities of daily living (ADLs), medication management, and more. Our staff is also specially trained in memory care to provide the very best for residents with Alzheimer’s and other forms of memory loss. Housekeeping and laundry services can also be provided on a frequent basis, freeing your loved one to enjoy all our community has...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Wyndham Lakes is a community within Pacifica Senior Living properties. See all Pacifica Senior Living communities.

Pricing for Wyndham Lakes

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Wyndham Lakes

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31
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Amenities at Wyndham Lakes

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Air Conditioned
Cable or Satellite TV

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Indoor Atrium

Recreational areas

Arts and Crafts Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews
for Wyndham Lakes

Write a Review

8.8

Review Score

Review Score

208 reviews

8.8

Out of 10


5 star

57%

4 star

19%

3 star

16%

2 star

4%

1 star

6%

208 reviews

A Place for Mom has scored Wyndham Lakes with 8.8 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, Wyndham Lakes has 208 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.3

Meals & Dining

4.0

Care Services

4.2

Activities

4.1

Staff

4.2

Value for Cost

4.2

61-80 of 208 reviews
Sort by

5.0
Vivian Sanches - Resident/client
Memory Care
September 18, 2020
Verified Review
Review of Wyndham Lakes

I love living here at Wyndham. I enjoy all the activities and meeting all the friendly staff.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

September 25, 2020

We appreciate your positive review about your recent experience with us!


5.0
La Shanda Brown - Resident/client
Memory Care
September 18, 2020
Verified Review
Review of Wyndham Lakes

I love my new apartment. The staff is very friendly and always willing to assist.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

September 25, 2020

Hi La Shanda Brown, thank you so much for your positive comments about Wyndham Lakes, A Pacifica Senior Living Community!


3.0
Anonymous - Loved one of resident/client
Memory Care
September 1, 2020
Verified Review
Would not recommend this community

The rooms at this community appears to be very nice, and at first we were told certain things that were going to be happening but those things did not end up not happening. Our loved one was supposed to receive a specific type of care, but we later found out she was actually receiving a totally different type of care. There would also be times that no care takers were present. The food at Wyndham Lakes is just okay, a lot of the time it was served cold.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

2

Value for Cost

2

Response from Wyndham Lakes

December 31, 2021

We would like the opportunity to investigate your feedback further. Please could you contact me at pacificasocial@gmail.com or call our team at (904) 337-3233? We’ll work with you to resolve any issues as quickly as possible.


4.0
Anonymous - Toured community
Memory Care
July 30, 2020

I enjoyed the virtual tour and it seems like it would be a place that I would feel comfortable having my dad live.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Wyndham Lakes

December 31, 2021

Hi there, thank you so much for your positive comments about Wyndham Lakes, A Pacifica Senior Living Community!


5.0
Laurence Gordon - Resident/client
Memory Care
July 28, 2020
Verified Review
Review of Wyndham Lakes

Very friendly, professional staff. It has been a pleasure! Thank you!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

December 31, 2021

Laurence Gordon, thank you for your kind review; we are happy to pass along your comments to the team here at Wyndham Lakes, A Pacifica Senior Living Community!


4.0
Anonymous - Loved one of resident/client
Memory Care
June 9, 2020
Verified Review
Wyndham Lakes

The community is always clean and smells fresh. The staff is all very friendly. The food is excellent! A five star. Because of the Covid-19 pandemic, there is essentially no activities happening. They have done a good job with protecting the residents during the pandemic and both my father and I feel safe with him there.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4

Response from Wyndham Lakes

June 12, 2020

Hello, thank you for your positive review! We strive to provide excellent care and service to our residents and their families at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!


5.0
Wayne and Donna Dinsbeer - Resident/client
Memory Care
May 15, 2020
Verified Review
Review of Wyndham Lakes

Had an awesome experience with the Wyndham Lakes team!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

May 21, 2020

Wayne And Donna Dinsbeer, we are so happy to read such a great review about Wyndham Lakes, A Pacifica Senior Living Community!


5.0
Leon Godfrey - Resident/client
Memory Care
May 14, 2020
Verified Review
Review of Wyndham Lakes

Great experience with the sales process. I can't wait to see my new apartment.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

May 21, 2020

Leon Godfrey, we're happy to hear you had such a positive experience with our team!


5.0
Edward Jones - Resident/client
Memory Care
May 14, 2020
Verified Review
Review of Wyndham Lakes

Very friendly staff and I love my new apartment.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

May 21, 2020

Edward Jones, thanks for your praise and kind comments about our team.


5.0
Vestira Siewert - Resident/client
Memory Care
May 14, 2020
Verified Review
Review of Wyndham Lakes

Everyone has been extremely helpful during this difficult time. Very nice people.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

May 21, 2020

Vestira Siewert, thank you for your kind words and this wonderful review!


5.0
Jeri A. Greer - Resident/client
Memory Care
May 4, 2020
Verified Review
Review of Wyndham Lakes

The staff was awesome. They were great. My dad did not eat and they provided a great lunch.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

May 21, 2020

Jeri A. Greer, thank you for your kind words and this wonderful review!


5.0
Anonymous - Loved one of resident/client
Memory Care
April 24, 2020
Verified Review
My friend's happy place

My friend is very happy there. It is nice and clean and everyone is friendly and kind. The food is wonderful. She raves about her apartment being just wonderful. I found the community on line and it looked so wonderful. My friend's grandson went to visit and said that he was impressed with the cleanliness and is felt like a safe and happy place for her to live.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

April 30, 2020

Hello, thank you for leaving us such a wonderful review. We are thrilled to hear this; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words.


5.0
Bradley and Madeline Clayman - Resident/client
Memory Care
March 27, 2020
Verified Review
Review of Wyndham Lakes

Very friendly and helpful.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

March 28, 2020

Bradley And Madeline Clayman, we are glad we could help!


5.0
Anonymous - Toured community
Memory Care
March 23, 2020

[Name removed] was very helpful and provided more information that I didn't know I needed (FORM 1823). One bedroom with outside patio, $2600/month; Outside smoking only; 3 meals included; bring her own phone; $1500 community fee.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

March 25, 2020

Thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! We have a great staff and genuinely care for all our residents, and it shows. Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.


5.0
Sharon Chanaki - Resident/client
Memory Care
March 11, 2020
Verified Review
Review of Wyndham Lakes

It feels like home.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

March 20, 2020

Sharon Chanaki, we are very happy we could provide you with a positive experience!


5.0
Freda Stoay - Resident/client
Memory Care
March 11, 2020
Verified Review
Review of Wyndham Lakes

I love my apt, get inside and home again.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

March 20, 2020

Freda Stoay, thanks for your praise and kind comments about our team.


5.0
Judy Brant - Toured community
Memory Care
March 9, 2020
Verified Review
Review of Wyndham Lakes

This is a lovely community. They are pet-friendly. The staff is very pleasant. The grounds are well cared for. I hope to be moving in shortly.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

March 14, 2020

Judy Brant, thank you for sharing your positive experience!


5.0
John Sutherland - Resident/client
Memory Care
March 6, 2020
Verified Review
Review of Wyndham Lakes

[Name removed] is a wonderful (RD) and the community is very quiet and friendly....

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

March 20, 2020

Hi John Sutherland! We're so happy we were able to help you out!


5.0
Deborah Rennam - Toured community
Memory Care
March 6, 2020
Verified Review
Review of Wyndham Lakes

All the staff that I've dealt with. [Names removed] was so pleasant and helpful explained everything very thoroughly. They all seemed to genuinely care about the resident and family that is moving in. I'm so thankful I found this place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

March 20, 2020

Hi Deborah, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Wyndham Lakes. Thank you again, we hope you have a wonderful day!


5.0
Stephanie Haulden - Loved one of resident/client
Memory Care
March 6, 2020
Verified Review
Review of Wyndham Lakes

My mother in law is now a resident. The intake process has been great and the staff is wonderful.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Wyndham Lakes

March 21, 2020

Stephanie Haulden, we are so happy to read such a great review about Wyndham Lakes, A Pacifica Senior Living Community!


Viewing 61-80 out of 208 reviews

Neighborhood around Wyndham Lakes

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Wyndham Lakes

Wyndham Lakes offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Wyndham Lakes 8.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (904) 262-4600 to reach a resident at Wyndham Lakes.

To reach a resident at Wyndham Lakes call: (904) 262-4600



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.