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Essentially, nice place, good people but understaffed and unprepared to handle people that have fall issues. She fell several times, last time she hit her head real hard and ended up with a brain bleed. She spent the next few weeks in the hospital and hospice where she passed from the bleed. They needed more staff. Like anywhere, never enough $$ to have enough staff on hand. It is a thankless job and I assume very frustrating for the staff when dealing with memory issues.... Read more
Located near Julington Creek and St. Johns River is HarborChase of Mandarin — a community offering independent living, assisted living, memory care, and respite care options. Here, seniors can delight in nature’s beauty while enjoying chef-prepared meals, convenient services, and spacious yet comforting apartment homes. Residents are encouraged to make the most of each day by taking advantage of the on-site amenities and the community’s Life Enrichment Program, which features over 21 daily activities and events. Relax in the landscaped courtyard, plant flowers in the raised gardening beds, or hit the putting greens. Residents are welcome to explore the nearby beaches, golf courses, and other attractions as well!
The highly skilled staff is on-site around the clock to provide personalized care for those in assisted living and memory care. Team members take the time to create unique care plans that are tailored to each resident’s needs. The Cove is a specially designed neighborhood that offers world class memory care and specialized activities to promote cognitive stimulation for those with memory loss. This community also uses a Viking Solutions all-natural, electrostatic sprayer to keep the community clean and enable residents to make every day the best day ever.
HarborChase of Mandarin is...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.3
Review Score
Review Score
28 reviews9.3
Out of 10
5 star
68%
4 star
11%
3 star
8%
2 star
0%
1 star
15%
A Place for Mom has scored HarborChase of Mandarin with 9.3 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, HarborChase of Mandarin has 28 reviews with an average "overall experience" of 4.1 out of 5.
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Essentially, nice place, good people but understaffed and unprepared to handle people that have fall issues. She fell several times, last time she hit her head real hard and ended up with a brain bleed. She spent the next few weeks in the hospital and hospice where she passed from the bleed. They needed more staff. Like anywhere, never enough $$ to have enough staff on hand. It is a thankless job and I assume very frustrating for the staff when dealing with memory issues.
As with all care facilities, the care in the evening is subpar compared to the day shift. They needed consistency, as some chefs did follow the menu and added or deleted items when preparing meals. My mother did not participate in any activities.
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Staff is beyond welcoming and literally will help you at any point! they are very sincere and genuine. If there's any issue at all they will address it immediately. their main goal is to keep you happy.
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Very good place and staff and assistance as needed.
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Very friendly, skilled, and well organized. So people oriented and understanding of the residents. A very cheerful and beautiful home atmosphere. Consistent always.
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HarborChase is beautifully decorated and clean. The staff is super friendly and helpful. The plans(pricing) are well published and easy to understand.
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My mom has been a resident in independent living for a couple of months and is now being moved to assisted living. The staff has been so helpful and friendly, from initial contact to day to day care. We are so excited for her to be in such a lovely, safe environment.
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No data collected
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Cordial staff
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The only way I can describe my visit here was happiness and sunshine! The employees were all very happy and attentive to not only my mom, but the other residents as well. Finding the right place for my mom is so important, to me this is the perfect place for anyone, especially my mom!
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The HarborChase of Mandarin is a clean and nice facility, that is something our family likes a lot about the community. Based on the experience we have had so far, we would recommend this community to other families
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If a friend asked me about our experience at Harbor Chase, I would say it's been very good, so far. We chose Harbor Chase because of the recommendations from friends who live at Harbor Chase, for the convenience of the location, and because it's a lovely, bright place with warm and welcoming staff and residents.
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Mom is very happy with the events and the meals. The staff members are very nice as well. My experience with your staff was very helpful since I was initially clueless on the matter. My mother is much happier now. Based on the experience so far, I would recommend this community to others.
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Based on the experience we have had with HarboChase we were very pleased with all the categories listed here. My wife of 59 years recently passed, however during the time we have spent with this community we would absolutely recommend them to other families.
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Her move into Harbor Chase was seamless. Staff was helpful in getting her Wi-Fi & TV hooked up. My Mom enjoys the other independents. No surprise fees. There is a beauty shop, various activities (Bible study, bridge, etc.). The grounds are beautiful. She is happy at Harbor Chase.
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Newer facility with good food but lacking in quality care personnel. The price we are paying and the services we thought we would be receiving are far apart. The communication between the facility and the family needs to be improved drastically.
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I toured this facility and the tour went well.
How come I see one or two housekeepers busting behind on every floor while the head housekeeper is out on phone smoking at least 6-10 times a day . Is this what we pay for ? Let me know . Especially cruel to be lazy
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Our family has had an excellent experience. It's a nice facility. The staff are friendly. And the care is adequate.
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My parents have been really happy here. Dad had to have a major surgery, and Harbor Chase was really the only place that could provide the care that he needed afterward. And they've done excellently with that. The staff have all been excellent, especially the two [name removed]s. There's a nurse and a CNA both named [name removed], and they both have been such good caretakers for my parents. The director, [name removed], is awesome as well. She took her time to show me some things and didn't make me feel like she was being put out at all. [Name removed] has also been a very kind person. She's the one who helped me get them into Harbor Chase at the beginning.
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See what the neighborhood has to offer and what’s nearby:
HarborChase of Mandarin offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored HarborChase of Mandarin 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (904) 580-7676 to reach a resident at HarborChase of Mandarin.
To reach a resident at HarborChase of Mandarin call: (904) 580-7676
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.