Mercy Circle Senior Living

Very happy with my mother's overall experience. [name removed] you have taken such good care of her. When your loved one becomes ill, it is nic to know there is a place you can trust that will take good care of them and that place is Mercy Circle! Kudos!

everyone was wonderful

a very caring atmosphere, friendly staff, and overall a wonderful experience for mom! God bless you all and thank you!

We chose MC because of its great ratings for short-term rehab. In a nutshell, it needs a complete audit of its procedures. 1. Residents are left unattended even in dining area. 2. Dispensing of medication (eps. pain meds) is inconsistent. 3. Floor head nurse is extremely unprofessional. 4. Promised care (I.e. showers, attentive toileting response, etc.) isn’t actualized. While the upper management and front desk staff are WONDERFUL, unfortunately, that doesn’t translate to the actual short-term rehab floor. We chose not to return to MC after a week + stay at Christ after we found our loved one convulsing and unattended in the tv room. He was to be in a ‘public place’ after they found him a week prior on the ground in his room. Btw, I went almost daily. On the off day or two I couldn’t go, someone else did.

The service that I received was wonderful. Had a little issue initially but it was resolved. Overall I had a wonderful experience.

Some patients have their TVs up too loud at night when everyone is trying to sleep

Some patients have their TVs up too loud at night, when everyone else is trying to sleep.

The first give nights were rough! But after wards with the new mattress it was fine. Good food. Nice staff.

Ratings pretty much deserve my wonderful, pleased review!

I could not be more pleased with my mom's experience at Mercy Circle. The nurses and the CNS's were friendly, patient, and very attentive. The meals were always served hot, and the food was very good.

Poor communication toward the end

Excellent care and full attention to my stay at your 1st class facility. Your staff was outstanding in taking care of my needs, and for that I will be totally grateful. Thanks, again, for fine care and attention.

It's been a blessing to be here. Thank you.

Mercy Circle is the BEST thing to happen to this community - regular Mass & Holy Communion - staff polite, kind, professional - food is great! bed comfortable "real" light calls answered very quickly - I recommend it to everyone - couldn't be better & therapy great - I would love to be back!

Per [name removed] all staff were professional & did their jobs well.

I was post hosp. admit after parainfluenza and pneumonia. I felt comfortable and cared for. All staff were professional and educated, all did their job and did them well. Everyone was kind and friendly. I'm leaving & feel great.

Friendly facility without exception. Friendly, this includes staff and other service personnel.

Staff worked very hard - double shifts. [names removed] Unable to assess cost.

Everything was excellent. Starting with the check-in everything went smoothly and well organized. Food was very good as was the therapy program. The therapists were friendly and knowledgeable and patient. The kitchen staff did a great job w/ preparing and serving food.

I am incredibly pleased with my mother's time at Mercy Circle. The physical and occupational therapists were outstanding, and she made significant progress under their care. The floor nurses and attendants showed exceptional kindness and compassion. Her dining experience was superb; the wait staff was attentive, and she particularly enjoyed the soup. I want to express my gratitude to the social workers who facilitated her transfer and admission, making the discharge process incredibly smooth.