Plymouth Place, a CCRC

I’ve been at Plymouth Place now for over two months and love this place. My apartment is a one bedroom 900 sq ft with a 20 ft porch that spans the living and bedroom with sliding glass doors in each room. Good here is excellent in all 5 dining areas. The population is over 400 in a variety of apartments spread over a large campus with many gardens and a large pond supported by many walking trails. There are many clubs and facilities to support most lifestyles as well as a variety of entertainment. This is the place to be in the Chicago area.

The first time my grandma stayed here was years ago after recovering from surgery. When my mother and I went to visit her, we were told by the staff there that she had been sent to the E.R. (no one had contacted us about this, we only found out once we went there). When we got to the E.R. my grandma was experiencing a morphine overdose. The staff had given her so much morphine that she nearly died. This year, she returned after having a different procedure on her back (our family didn't want her to go back but she was insistent). Once again, my grandma was injured here. She fell off the toilet and ended up breaking three ribs. There was even an attendant in her room at the time and she fell when this attendant decided to look in a different direction and leave my grandma unsecured and unattended. Today, we found out that they have also mishandled my grandma's medication. Do not look into living here, having your family members stay here, or working here.

Plymouth Place offers so many options for programs, musical events, educational activities, physical fitness classes, socialization, dining choices, volunteer opportunities, and happy hours in the newly renovated pub. Our apartment suits us wonderfully, and it is bright and spacious. We enjoy the many food options and find the Bistro and dining room menus full of delicious choices. We have met so many new friends, and the staff is amazing and so caring. We have felt very safe with the COVID protocols that the Plymouth Place Leadership Team has put in place. We are very glad we made the decision to move here. We are enjoying all that Plymouth Place has to offer.

Horrible patient care. My mothers diaper was always wet. They cleaned her from back to front, it doesn't get much more ignorant. They seem to have a lousy staff," you get what you pay for". For 300,000 dollar entrance fees and bills up to 10,000 a month the care should be the best, but it's terrible. All the staff are on their cell phones in patient rooms and hallways. I even saw a nurse face timing. This is a violation of patient privacy. Poorly managed.

We toured this community, and it just wasn't right for our loved one. It's a buy-in community. Their rates were substantially more expensive, and the entrance fees were very high. My loved one would have had to sell all of her posessions to make this work. Overall though, it was very nice. It was definitely more of a retirement community feel than an assisted living. The facilities are nice and the people were friendly, but it just wasn't in the right location for us.