The Sheridan at Oak Brook

My mom is in Independent Living so less care needed. The Sheridan was very helpful getting us extra help as needed. The new ED is great and very hands on.

I would absolutely recommend this community to others. The kindness of staff and residents stands out above other communities. When there are issues, which there always will be, I can get quick resolution with senior staff.

Everyone is wonderful and I appreciate the hospitality of the staff. I attend the movement and music class every week and that is a lot of fun. It’s in a great location because I go to the LA fitness across the parking lot to use the pool. The Sheridan is a wonderful place to surround yourself with people. They really have been instrumental of finding the light at the end of my world. My siblings live close to me and I spend lots of time with them.

The Sheridan has been my home for a year and a half and I have enjoyed it very much. There are many social services that get you involved with other people. I have been involved in playing pinochle, mahjong, poker and left right center. In addition, transportation services are excellent. Another area is they have a lot of socialization around the Clearwater bar every day which again makes the socialization here at The Sheridan very good. There are some staffing issues management is working on but this seems to be happening everywhere you go.

I have lived at the Sheridan for two years now and it gets better and better every day. The events that occur, the food that is prepared and programs happen from morning to night. There is always something to do and socializing with other residents here is what I have enjoyed the most.

The Sheridan felt like home quickly. I have been living here for 2 years and I am very involved in the community. There are many things to do such as card games, exercise, outings, happy hours etc. And more bridge players are coming around every day. Team members are very devoted and the other residents are pleasant to be around.

I love the people, I love my room and I also love the programs that they offer us, Never a dull moment.They also take us out for lunch at the mostly fancy restaurants oakbrook has to offer. I also love the bar and the different variety of meals they offer us. This is a great place to live

I have live here one year and I love the people n the bar, I love how the girls scouts come to sale us cookies when we don’t have transportation. I like that I can sit by the window during lunch n look out at the beautiful area that surrounded this building

My mom is a resident at The Sheridan at Oak Brook and the experience has been okay. Housekeeping is good, however, they need to address schedules. They don't give residents a window of time for cleaning. If the resident isn't there, they skip that week. The food needs improvement. Also, additional staff is needed as dinner takes two hours due to staff shortages. Overall, it's expensive for what you get.

Our Activities Director at the Sheridan of Oak Brook rewards its residents with numerous wonderful activities and events that result in large crowds. One significant activity, a favorite of mine, occurs annually and is identified as “ Show and Tell”. Residents are encouraged to bring to a gathering, a special item to share with others attending. They are to bring along a story of why the item is important to them in their life. Often it’s a photo, memento or keepsake that has special meaning to the resident . I’ve been to two of these and love to hear the stories and expressions of joy, sadness, emotion within the memory associated with the item presented. Usually the story brings tears from those in the audience. No doubt it’s a meaningful program and well attended and appreciated by all. It seems to bring a closeness fo those here and hugs afterward. We’ve all been involved in “ Show and Tell” as youngsters, but these stories in our later years are very special

I would say the staff is very friendly and extremely helpful. They really do go that extra mile to accommodate their incoming residents. I had a lot of questions and made a lot of visits to the Sheridan before selecting them and overall, I really liked the facility as it was new and it was very clean and well-kept/beautifully decorated. The food is very good. I've eaten there quite a few times with my mom. She had some health difficulties when she first moved in, but I stayed in touch with the staff, and they were great and accommodating and always answered quickly. I would definitely recommend the Sheridan. It is a bit pricier than some facilities but my mom loves the new atmosphere and design of the facility. They have a lot to offer the residents if they chose to get involved. Another great thing is that it's a rather small facility, and the staff knows every resident by name and also pays attention to how often they see them and if for some reason they haven't seen them for dinner in a while they go knock on the door and check to make sure everything's OK and that's comforting for me.

We found the Sheridan at Oak Brook to be like a high end hotel. Very well kept. The meals we ate there with our loved one were very good. Varied menu along with special events that featured a special menu. Outside entertainment that came in was very good. If and when we were to need a facility to move into, The Sheridan at Oak Brook would be first for a place to go to.

The community is beautiful, upscale and welcoming. There seems to be something for everyone. The food is excellent. They are responsive to requests and provide plenty of opportunities for resident input, from staffing to dining options. The executive staff is very hands on and present in the community. I think resident housekeeping services could be improved.

The housekeeping services are spotty- inconsistent- at times not thorough. The friendly atmosphere and inclusiveness is wonderful. Great activities like music and song and special dinner events. Need more bar and food staff on weekends- especially Sunday afternoon. We picked this community, because of the location and the fact that is was a newer place.

We picked this community because of the location. What we love most about this communty is, the convenience of services and proximity to care.

Our mother was a Memory Care resident at the Sheridan from [date removed]. The facility itself is beautiful but the care can only be categorized as over-promised and under-delivered. Staff turnover was a constant and their reliance upon agency nursing created an atmosphere of instability for the residents under their care. In February a new nursing staff was hired in hopes of bringing about change but it became clear that the care program is not up to the standards of the industry for the price of residency. The cleanliness of the units were too often lacking and cleanliness of my mother's daily attire and physical appearance was disheartening for our family to witness. Our experience with the Sheridan at Oakbrook was not a good one and our recommendation is to closely vet and compare care facilities so as not to be fooled by pretty surroundings and shallow promises.

As soon as you walk in the door it is very impressive, it looks like a 5 star hotel. I found some of the others that I looked at to be depressing and that is not the case here - it is gorgeous. I love the staff - they remember everyone's name including ours. They are were so friendly from the get go and continue to be to this day. They keep track of my mom and seem to really care. Activities are great during the week but I do wish they had more provided over the weekends for my mom specifically, but I understand there are probably not as many staff there. Overall we are very pleased and I would definitely recommend the facility to others.

The Sheridan at Oak Brook is so Positive and Welcoming. Each employee is very carefully...selected. It is a positive, safe and active...lifestyle with a ton of learning and fun activities to select from each day. All staff is extremely well qualified for their positions. Everyone...SMILES and it is friendly and very helpful. The Food is exceptional. Made in-house by two great chef's and their large staff. The wait staff is helpful and kind. My favorite employee is the Super educated & talented Recreation Director who keeps us active, smiling and learning with so many wonderful and creative projects. We Love our Theater & such wonderful Movies - that we get to select. PLUS educational ...trips to the Zoo's and Baseball games and VAN trips to go shopping & to Dr. Appts. We see and learn about the many national and international Parks around the World. There is a Hair Salon - AND LIBRARY. Our apartments are kept clean . Help is close always. l LOVE IT.

With the help and guidance of family members [name removed] and I were invited to tour the Sheridan of Oak Brook (in Illinois) for [name removed] need for Memory Care and for me wishing to live in Independent Care in a separate apt . One review and tour was all necessary. We were overwhelmed with the entire facility but understand better now why they call it a Community . Seeing is not only believing but sells itself:, looks , staff, meals and dining , surroundings, location, class, social activities, events, medical care of residents , opportunities to meet other residents who have become friends and proximity to family within a mile all are pluses! [name removed] is getting the best of care as a dementia patient and I am relieved to have now a quality of my life back, once again . We, without any qualifications, highly recommend Sheridan of Oakbrook for your review and visit to understand fully why it is so highly rated. The move for both of us from Bloomington/Normal Illinois was the very best.