Sunrise at Fountain Square

My stepmom moved into Sunrise a few months ago and enjoys it very much. At first, she was alone at a dinner table but then the staff got her together with a group and she is now having a great time at dinner. She has only done a few of the activities...she loved when they had the piano player and everyone sang. She also said she food has been very good. All in all...a great place for our stepmom!

Staff is kind to residents and families. They are stable- hardly any turnover, which is important for people with dementia. I would definitely recommend Sunrise at Fountain Square.

The move in was pretty flawless. Communication upfront was excellent. Most of the staff is very friendly. The facility does solicit recommendations from the residents, but they fall on deaf ears. They recently have been pulling back on the number of activities. Most residents are upset about this. They recently had a staff turnover on the housekeeping side. Needless to say, the cleaning service went from roughly 15-20 mins per apartment to less than 10 mins. Not ideal. Chef [name removed] really does a great job of trying to make the dining experience great. The quality of the food varies from day to day. The pasta is typically awful. The rent per month also had a major increase for 2024. My mother in law feels it's too high of a price tag. With all that said, I would still highly recommend it. Families have to weigh what features are important to them. We were concerned for her safety and companionship while living alone. Here, we don't have to worry. She is safe and has made many friends. Her sister has also moved into the facility.

My dad has only been at Sunrise Fountain Square for about three weeks, however, so far things are going very well. His admission was smooth. Several professional staff assessed his needs and provided a program to meet those needs. Staff have treated my dad with dignity and care. Management has communicated with me consistently and helped me to support dad at this point in his life. Therapeutic staff have been really great. So far I have only positive things to say about Sunrise Fountain Square.

My Mother has flourished at this community since she moved in to Sunrise in 2020. The regular staff have been very attentive to her needs and the assisted living services have been just what she needed.

I felt the warmth of the staff. They offer amazing food choices and a calendar of activities. It was a lovely facility and grounds. There was an obvious care and concern for the resident’s individual needs.

The sunrise staff is qualified and friendly. The environment is clean and cheerful. Our relative is well taken care of and treated with courtesy and respect. I feel that the team members really care about her.

The staff is warm and welcoming as well as super in-tune with their clients. My mom can be super difficult and I feel Sunrise staff is able to see what’s going on with her. The team is awesome and I feel very comfortable leaving my mom in their care.

The community staff portray such care and kindness. The genuineness is evident! The place is not too big and not too small. It is done so well. Would recommend this community as a place to consider for your family.

5 years ago when we realized we could no longer provide safe care for my mom due to her advanced dementia, we looked at MANY residential care places. Sunrise at Fountain Square stood out to me as a clean, quality and caring place for mom. I always felt like we made the right choice. Everyone has been kind, helpful and caring to our family. Even when mom had bad days and angry days and increasingly confused periods, all of the staff treated her with gentle care, patience and kindness. Mom thought of Sunrise as home and felt safe there. We knew through Sunrise’s consistent communication that mom always had a close and caring eye on her and the community was always finding solutions to her ever changing needs.

Our facility tour guide [name removed] was awesome! Personable and respectful and very knowledgeable. She made us feel so comfortable. It was a beautiful facility and over all we loved the people and the units we saw.

Sunrise at Fountain Square was also excellent but more expensive than Bloomingdale. The outside of the independent living at the Lombard location looked like little houses. So adorable. I was unaware that each Sunrise location has different pricing. All of the senior were out and about congregating and it felt like a little community. They also had snacks available for residents whenever they wanted them. I was very impressed.

The care, friendliness, and cleanliness was beyond my expectations. Pleasantly surprised. The only opportunity noted to improve would be to increase staffing. However, this seems a common concern with all healthcare facilities presently. I would most definitely recommend Sunrise at Fountain Square to other families looking - it was our top choice and we have been pleased with the overall experience.

Sunrise at Fountain Square has been the perfect place for Mom! She has made many new friends, is busy with bingo, exercise class and happy hour! The only downfall is she is worried about gaining weight because of the great meals! The staff has taken great care of Mom and met all her needs. She is wheelchair-bound so needs assistance with showering, toileting, getting out of bed in the morning and dressed. The staff knows her preferences and is always willing to help with a smile! Highly recommend this facility.

Sunrise at Fountain Square is fantastic. I love it. It's very, very nice. My parents love it there, too. They check up on them, they make sure everything's fine and going through this whole COVID situation and everything, they're very proactive. If anybody had COVID, they would start taking tests and everything like that. They keep a nice distance, but they keep a nice watchful eye on them. They have a two-bedroom with a full kitchen and everything, but they don't even use the kitchen that much because they use the meals that are supplied by Sunrise. The dining area is very nice. They have a nice fireplace down there. It's on the first floor and it outlooks to a nice little garden area and the service there is fantastic. The food is very good. There are lots of choices. They do a very good job with maintenance and upkeep. They repainted everything and redid the carpeting before they moved in. Everything is very up-to-date and very clean. You name it, they have it.

My father stayed at a previous Sunrise. I like this new building and the bigger resident rooms.[name removed] took us on a tour and was very nice. My mom, brother, and I stayed for an hour and a half, and we had a very positive feeling after our visit.

A pleasant place to live. I've made some nice friends and you can be as busy as you want or as quiet as you want. The staff here is great!

the staff at sunrise go above and beyond. My mother was in independent living for 9 years and is now in assisted. Her care is amazing and feel so safe having her there. I truly never have to worry

The entire staff at Sunrise consistently went above and beyond to ensure y father had a positive experience. The environment the staff created was one of a family. I can't say enough how appreciative my entire family is regarding my fathers experience at Sunrise

Sunrise cares for their residents with respect, kindness and genuine concern and caring. The directors and staff treat all resident as a family unit. I know my mom is in the best of hands.