Saratoga Grove Retirement

[Name removed] is great and helpful.! [Name removed] is pretty good as well. The nursing staff is not very friendly and do not come when my mom pushes her call button on her pendant. The staff is on their phone while giving medications and does not have a good attitude when working with the residence. I would be very careful recommending this place to friends.

When we were looking for a place for my grandmother, there were so many that it was confusing. We felt like other places were trying to sell us things we didn't need. Saratoga Grove made the process simple, and their pricing was easy to understand. My grandmother loves it there and has already made new friends. We have great peace of mind knowing she is in safe and comfortable place.

We have had a Very positive experience overall with Saratoga Grove community and based on the experience we have had so far, we would recommend this community to other families.

Saratoga Grove, while a little dated, is very clean. And the staff is very friendly and attentive to the resident's needs. The move in process was very organized and there were no issues there. The meals are good, not great. My understanding is that they could stand to add a bit more variety and to increase certain portion sizes (both food and beverage). Overall, yes - I would recommend Saratoga Grove for people looking in this price point.

High turnover of admin and "clinical" staff since sold July 2022. Chaos, poor record keeping, communication. Concerning observations of supervision and attentiveness to residents and families not welcomed (unless they get something out of it). Agency or staff must be a "YES" person to stay employed there. Lacking genuine compassion, kindness and accountability to residents and responsible parties. Profit appears to be the unstated mission. Safety and communication, follow through, training low level. Verify what you are told is actually true. Verify there are providers on call regularly if your loved one can't be taken out. Not the place with good reputation it once was. Search widely and carefully and check variety of references. Talk to others.

I had to move my wife out of here quickly. In the memory care department if someone has a fit they send them away so that they can get more medication. The staff also did not know how to take care of my wife and her needs. We both just did not feel comfortable here at all. They even told me that I needed to pay another nurse to come in and take care of her. I felt that was what I'm paying you guys for. It was a bad experience to say the least.

They really just have very helpful and very friendly staff members working there at the Saratoga Grove and they have always answered any and all of the questions that I have had. It is a top-rated facility.

Saratogo Grove was a very nice place while she was there. The facility was expensive, which is the same every where I guess. I think it was pretty good. A couple of times we had to clean her room but overall the cleanliness was good. Overall it was a good experience considering the bad situation.

This was one of the places we considered when we were looking. It was nice and a lovely facility. This just wasn't a great fit for our grandma, mostly due to personality. We just couldn't picture her walking around and enjoying herself there.

Very friendly place and clean. I feel a studio would not be big enough for my mom. She would like to have a small kitchen area too. This place is 25 years old and they keep it looking good.