Palos Heights Senior Living

All I have to say is that...it is one great place...Palos Senior Living...I see all pretty happy residents there...My Dad the resident there an introvert, and from rural Wisconsin, says the help there and food is friendly and great.

HI, we really enjoy our visit. Your place is very nice. Exceptionally clean. The people, workers and residents alike were very polite and friendly. Our Dad is looking forward to living with you. Thank you so much for making him feel welcome and comfortable.

What our family likes the most about the Palos Heights Senior Living is that they have 2 selections of food for lunch and most of the time for dinner. There is a shower in our loved ones room. The staff: nurses and caregivers and manager is on site, not off at another part of the building.

If this place were closer to my sister and my mom’s neighborhood, I would’ve selected this location. When I left the facility, I felt confident that this place would handle her care with utmost care and compassion.

My sister and I recently toured Palos Senior Living Community in search of an independent living apartment for our mother. Our experience with Palos was extremely positive. The sales director who gave us the tour, was well informed, answered all of our questions, and provided valuable information. Palos appeared pristine, very neat, clean, and orderly. The space was laid out well, including the entrance lobby, dining and activity areas, and 1 bedroom apartment. We encountered several residents that seemed to enjoy their lives at Palos.

What a beautiful Community!! Clean and spacious with a lot to offer, & a wonderful staff. We really enjoyed seeing everything. I would be very happy with my parents living here. Definitely worth your time to check it out!!

The staff was amazing. They were attentive and compassionate. They were cheerful and friendly and seemed to enjoy being there! My whole family was very impressed and pleased with Palos Heights Senior Living and your organization! Also, A Place For Mom alerted me to a VA benefit I was able to secure for my mom based on my father's military service.

I would recommend it if you can afford it, which I'm not sure how anyone does. The clock is ticking on my loved one's time there. The staff all seem friendly. Very clean environment. There is no communication with the family, unless there is an issue. I have not heard many good things about the food.

All the staff are very nice and helpful. My mom struggled with a new health problem and staff was observant and concerned, they could recognize a change and care takers got the nurse involved. This feedback is for an Assisted Living resident. Housekeeping and laundry schedules are assigned days and staff stay on schedule. There is not a big menu, but the choices are sufficient. The bistro has been closed since the pandemic, so snacks are not included- there are no snacks available. I'm the POA and they don't communicate in advance of care, e.g house dr gives meds that get ordered and then I'm told. They don't call me during the Dr visit. Move in process was smooth and they were accommodating. Definitely educate newcomers to understand the care plans because Assisted Living charges an additional $500/month as a supervision fee (required and added to monthly rent) everything is extra, e.g. toiletry is an extra $500/month, escort to and from dining room and activities is an extra $500, etc. managing meds is a minimum $500/month plus meds and plus $400 extra/month up to 2 insulin shots per day. All senior living communities garage for a care plan, be sure you know what that means. My recommendation is that "all" staff, especially those going into the rooms, need name tags. Do a better job acclimating new residents. I would recommend the facility.

I would recommend to others. We picked this community because it's a great place. Also, because of the availabilty convenience, & staff.

I really enjoy and like the staff because they know me and what I need. They also seem to know everybody else and are very friendly and efficient. I’ve been here almost three years and I feel like it is my home.

I really enjoy living at Palos Heights Senior living in Palos Heights. It has been a great experience. There’s people to talk to all the time and aids to help me and what I need to do. I really recommend this place.

Meals take way to long to serve. Should have option to opt out of breakfast to reduce cost. The monthly billing has been screwed up since the first month and has yet to be corrected six months later.

Our loved one is so happy there, and that's what counts. The community is very clean and welcoming and the activities keep her busy every day. Had lunch with her the last time I was there and the food was excellent. She did not want to move our of her house but changed her mind the second she walked in the door

My feelings are they are overpriced - not just them - Assisted Living in general - paying way more than what I feel is right. For money paid- and what we get- way over priced. Just my two cents. The food rating is based on what my loved one has told me.

Everyone at this facility is kind, considerate, and professional. Being in another state, I feel my sister in law is well taken cared of when we can't be with her.