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Waterford Estates Senior Living

17400 Kedzie Rd., Hazel Crest, IL 60429
9.1
Review Score
120 reviews

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Evelyn B - Child of resident/client
5.0
Grateful for Waterford Estates

My loved ones were only here 3 months, but they really loved it there. They both passed away last year. The staff was great. My mother in law was becoming more social. It made me sad when they were forced to leave because she got sick.... Read more

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About the facility Waterford Estates Senior Living

The essence of Waterford Estates is best described in three words: understanding, caring, and unifying.

Waterford Estates is located near I-57 and I-80 and was built on 12 beautiful acres with private walking paths, two ponds, and an abundance of scenic views. We’re located in the South Chicago suburbs, and our mission is to ensure residents are met with compassion, respect, and dignity. We offer independent living, independent living plus, assisted living, and memory care.

Community Services and Amenities

Our campus provides seniors age 62 and older with independence, security, socialization, and personalized care. We make it easy for residents to enjoy a healthy lifestyle without having to leave the community. We have an on-site physician’s office, as well as a rehabilitation clinic for occupational and physical therapy, and can provide home health care options and more.

We take pride in offering an array of activities for everyone as well. From movie nights, to casino outings and happy hours, you’ll never run out of fun things to do or try!

Waterford residents can enjoy a convenient and easygoing lifestyle taking advantage of our amenities, which include:

  • Made-to-order restaurant-style meals
  • Housekeeping
  • Transportation
  • 24-hour staffing
  • Social activities
  • Exercise classes
  • Indoor heated pool
  • Religious services

Living Arrangements

Waterford Estates gives you a choice between a number comfortable and...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

Pricing for Waterford Estates Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Waterford Estates Senior Living

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Amenities at Waterford Estates Senior Living

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Guest Meals
Meals Provided
Professional Chef
Restaurant Style Dining

Room Amenities

Bath Tubs
Full kitchen
Ground Floor Units
Private patio, deck, or balcony
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Swimming Pool
Arts and Crafts Center
Billiards Lounge
Fitness Center

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Catholic Services
Other Religious Services

Reviews
for Waterford Estates Senior Living

Write a Review

9.1

Review Score

Review Score

120 reviews

9.1

Out of 10


5 star

53%

4 star

30%

3 star

11%

2 star

1%

1 star

6%

120 reviews

A Place for Mom has scored Waterford Estates Senior Living with 9.1 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Waterford Estates Senior Living has 120 reviews with an average "overall experience" of 4.2 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.3

Meals & Dining

4.2

Care Services

4.2

Activities

4.3

Staff

4.2

Value for Cost

4.2

1-20 of 120 reviews
Sort by

1.0
Geegee - Child of resident/client
Memory Care
November 6, 2024
Not recommended

Supportive care isn't ideal. I was clear with the expectations & level of care my mom needs when talking with the facility, everything was Yes they do this & that. However, this has not been the case with the nurses or doctor (nurse practitioner). My mother has been there since mid August and has fell over 6xs. The 1st fall resulted in a hospital visit and Staples which they didn't remove. They refuse to put her dexcom 7 on her, I was told that was a skill and they are not a skilled facility. However, pricking her finger 3x a day is better and administering insulin. Are those not skills? The dexcom 7 is changed once every 10-14 days and constantly reads her blood sugar to a small monitor/device the size of an ipod. This would prevent the finger stick and YouTube video shows you how it's not complicated at all. When I call and leave messages b/c I can't get a person they never call back but they call when they want me to sign a care plan or to tell me she fell. It's frustrating!

Cleanliness

3

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

3

Staff

2

Value for Cost

1


5.0
Evelyn B - Child of resident/client
Assisted Living
October 25, 2024
Verified Review
Grateful for Waterford Estates

My loved ones were only here 3 months, but they really loved it there. They both passed away last year. The staff was great. My mother in law was becoming more social. It made me sad when they were forced to leave because she got sick.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Lazale - Resident/client
Assisted Living
September 30, 2024
FOOD IS CRAP

You take our money, and feed the residents crap for dinner. Seniors need nutritious meals. On one occasion the dinner included; macaroni and cheese with cornbread. What kind of meal is that? How would you feel if your parent or loved one lived under those conditions? I saw a display honoring veterans if you really want to honor veterans/seniors, then feed them decent meals. Treat people how you would want someone to treat you. Many already have health conditions give us a good meals. Show more respect. SHAME ON YOU!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


4.0
James Miller - Sibling of resident/client
Independent Living
September 20, 2024
Very nice place. My sister is getting adjusted to living there.

So far, we have had no problems. The staff appear to take there work seriously. I appreciate that. The Atmosphere is inviting. To this day, I have never past anyone along the way and did not exchange mutual greetings. At this point, my Sister seems to be adjusting to her new Community very well.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

5


4.0
Anonymous - Resident/client
Assisted Living
July 12, 2024
Verified Review
Waterford Estates Senior Living review

The director changed in early 2023 I believe. Most of my experience is prior to that change. I always liked Waterford Estates for the staff was friendly place was kept clean. The meals and dining deteriorated a bit over the time that I spent there. A lot of single dish casseroles even though the soups were done daily on a fresh basis. I think the meals in any senior facility have to consider feeding the entire population. I just did not prefer eating what they ate so I cooked for myself. I didn't take part in activities because I worked full time from my computer in my apartment. Like most senior facilities does not much activity in the evening or on the weekends but. But what was provided was adequate. The neighborhood that the facility is in is not really a safe neighborhood for an evening walk or a morning jog. That has nothing to do with the quality of the facility it's simply where it's located. So if you have a candidate who's looking for those things. This may not be the spot. I always thought the cost was reasonable and was able to negotiate. But now the personnel has changed and perhaps the policy. So you'll have to test that on your own. The last thing I'll say is that it's not very handicapped accessible in the available apartments so if you have wheelchair bound residence they might not find it too comfortable. When I lived there I was still able to move around on my scooter but transferring into the bathtubs was not very easy. They did not have handicapped accessible rolling showers. In summary I would say I like the facility and would consider them again if I needed to. But I would reevaluate what the current staff was before doing that. There is always room for improvement if they're listening to the residents

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Sibling of resident/client
Memory Care
June 7, 2024
Verified Review
Recommended

My loved one is currently a resident at Waterford Estates Senior Living. The staffing has improved on the Memory Care side. A new nurse has been selected. Communication with the family is getting much better because of her. It is a difficult area for the aides to work in. Assisted Living is very good. I would recommend Waterford Estates Senior Living to others.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

3

Staff

3

Value for Cost

4


4.0
Beverly - Loved one of resident/client
Assisted Living
May 14, 2024
Verified Review
Review for Waterford Estates Senior Living

The place is nice, but not as nice as it was initially. However, I would recommend.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


3.0
m h - Child of resident/client
Independent Living
May 1, 2024
good value for the price

good apartment layout location convenient to shopping and medical services friendly staff nice outdoor spaces daily and weekly activities residents very friendly building needs some spit and polish flooring is the dining room is horrible food is adequate

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

4

Value for Cost

5


5.0
Anonymous - Child of resident/client
Independent Living
April 10, 2024
Verified Review
Overall satisfied.

The staff is great. They are helpful and friendly. In terms of food - Stop serving so much pasta. There are so many seniors that have restricted diets. The servers should be aware of it and only serve them the restricted food that compliments their health.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

5

Staff

4

Value for Cost

4


5.0
Marcia H - Resident/client
Independent Living
March 25, 2024
Like living on a cruise ship!

I absolutely love this place. The food is good. The housekeeping is great. The hot tub is amazing. We are “independent living” so I can’t speak to the assisted living. I’m planning a big 25th anniversary party in the all purpose room with planning assistance from the dining room hostess. I also like the fact the we can control the bedroom temperature separately from living room. The fridge and stove are small, but who’s cooking?

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


4.0
Anonymous - Child of resident/client
Assisted Living
March 15, 2024
Verified Review
Great staff, Great facility, Wonderful place to live.

That my mom loves being there. Gives her the freedom to do things with the other residents and my dad is being care for by the staff. They seem happy there.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Melody - Child of resident/client
Memory Care
February 23, 2024
Verified Review
Recommended

The staff was great, there was a couple when we first got there that I didn't care for, but they weren't there long and the new girls that came in were more compassionate than the other 2. The move in was great, they helped get her bed setup .The communication was great from them. She enjoyed the food and great quality from what I had seen. I would recommend Waterford Estates.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
February 8, 2024
Verified Review
As good as any

I believe families should know that they will need to be present and helpful to their loved one. If the person is not fully able of making their own sound decisions, and is not able to advocate for themselves, it might not be the place for them. They will need to be able to clean their own apartment and call if housekeeping doesn't come in as scheduled weekly. I think the nursing staff has some that care some that do not, and don't want to be bothered. I would recommend this facility only for a person whom is very mobile, not beginning to have any memory issues and is vocal about their needs.

Cleanliness

2

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

No data collected

Staff

5

Value for Cost

3


5.0
Anonymous - Sibling of resident/client
Assisted Living
November 27, 2023
Verified Review
Waterford Estates

The staff at Waterford Estates Senior Living have been both professional and personable. I would definitely recommend this facility to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
CD - Child of resident/client
Assisted Living
November 2, 2023
Verified Review
Review for Waterford Estates Senior Living

We picked this community because it is close to family.I have already given the neighbor the phone number and address. I told her she would be very pleased with their level of care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Sibling of resident/client
Memory Care
July 12, 2023
Verified Review
Again memory care needs improvement for these patients. Memory care needs more staff and activities.

The head director is cold and has terrible communication skills. She makes these patients sit all day and doesn't want them walking around. It's like a concentration camp. The assistant living facility is very nice. Memory care needs a swift shakeup! Please do something.

Cleanliness

5

Friendliness

4

Meals & Dining

No data collected

Care Services

3

Activities

3

Staff

3

Value for Cost

2


4.0
Anonymous - Child of resident/client
Independent Living
June 27, 2023
Verified Review
Comfortable and safe senior living

My loved one resides at Waterford Estates Senior Living and her experience at this facility has been good. As far as the staff goes, they are friendly and responsive. The housekeeping staff keeps the facility clean. The communication with the family is good. I would recommend this facility to family and friends.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

3


5.0
Anonymous - Child of resident/client
Memory Care
June 1, 2023
Verified Review
Recommended

My mother was a resident at Waterford Estates Senior Living and everything was great for her at this facility! The cleanliness and friendliness are great. The staff and quality of care are also great. I would recommend this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
March 28, 2023
Verified Review
Tour experience at Waterford Estates

My tour experience with Waterford Estates was just ok. I just felt this facility did not have the same homey feeling as the other places that we looked into.


5.0
VF - Child of resident/client
Independent Living
March 21, 2023
Verified Review
Would Recommend

Waterford Estates is a friendly place, and the food is good.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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Frequently Asked Questions about Waterford Estates Senior Living

Waterford Estates Senior Living offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Waterford Estates Senior Living 9.1 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (708) 335-1600 to reach a resident at Waterford Estates Senior Living.

To reach a resident at Waterford Estates Senior Living call: (708) 335-1600



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.