Victorian Village

I highly recommend, [name removed], our fitness instructor at Victorian Village. I came here in a wheelchair and now I am mobile to walk the stairs from the first and second floor instead of using the elevators. [name removed] has outpatient physical therapy by appointment. The excellent meals served in the dining room remind you as if you were eating in a family restaurant I am particularly please to volunteer. An excellent care giver will come to assist. You when you press your pendant button. The outstanding services of a medical doctor, chiropractor , podiatrist. eye doctor , cardiologist and a nurse are available. The very efficient housekeeping staff clean your room with a vacuumed and dust. The sheets and pillow cases are changed. The bathroom is spotlessly cleaned. I am glad to have the Victorian Village teams support.

My mom was here for rehab. They were all very friendly and I was allowed in her room because they had all had their shots already. It was a good experience and I would recommend as long as you can afford it.

Not a place I would send my parents. After visiting friends on 3rd and 1st floors, I observed uncaring, put upon CNAs, more interested in breaks and phones than their clients. There were a couple of notable exceptions. My friends said they always were glad when they were on duty. Nice setting, but just a facade. I will continue to visit, but will never advise anyone to come here.

My mom [name removed] was in rehab at Victorian Village in 2017. We picked this facility because we knew there therapy rehab was great, it looked nice, and it was close to my house so I could check in on my mom often. The care in the afternoon and evening at this facility was horrible! My mom would put her call light on because she needed help and the CNA would finally come to her room after 30-45 minutes and complain how tired they were and basically let you know not to bother them. If you try to say something they would take it out on your loved one. They only have one NURSE on each floor, so when a Nurse decides to go outside for her 20-30 minute cigarette break, then theres only your lazy 2 or 3 CNA'S that don't want to answer your call light there to take care of you! It was so sad, my mom was so scared it broke my heart. I will never let one of my loved go to this facility ever again!

I have friends with parents here. I have heard really good things about it. It's even a Medicare facility, and they offer both assisted living as well as Medicare. My friends are really happy with it, and it may be something we consider in the future as well.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

My wife used to work here, I want people to know it's not what it's cracked up to be. She's told me a lot of horror stories, she said she'd never allow her family to live here and we both go and visit former residents she used to take care of here. They moved out by choice. Take it from someone who knows what's going on behind the scenes.