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Willow Falls

1681 Willow Circle Dr, Crest Hill, IL 60403
8.2
Review Score
33 reviews

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Willow Falls dining room
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Anonymous - Sibling of resident/client
4.0
Willow Falls Experience

Research the facility by talking with the residents and caretaker/wait staff; visit at meal time, look for hidden charges such as telephone calling area, transportation range included in monthly fee, meals in room vs dining hall, etc.. How are damages to personal effects caused by another resident handled?... Read more

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About the facility Willow Falls

Residents at Willow Falls enjoy life in a senior living community that puts their wants and needs first. With an active and supportive care team on site at all times, residents receive round-the-clock care daily. The care team provides assisted living, independent living, and memory care services, so residents can stay healthy, independent, and engaged in life at Willow Falls.

The Willow Falls community features upscale finishes and modern amenities. The community has relaxing and social seating areas, a fitness center, an indoor pool, and an outdoor courtyard for residents to utilize at their convenience. Seniors can also stay social by participating in Willow Falls group activities.

Running errands is easy as the senior living community is close to a wide variety of neighborhood amenities and businesses. With grocery stores, pharmacies, banks, and restaurants nearby, Willow Falls residents have no problem getting where they want to go.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Illinois, visit the Illinois Assisted Living and Shared Housing License Establishment Listings or the Illinois Supportive Living Program databases.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Willow Falls is a community within Eden Senior Care properties. See all Eden Senior Care communities.

Pricing for Willow Falls

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Willow Falls

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Amenities at Willow Falls

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
Guest Meals
Meals Provided
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Swimming Pool
Arts and Crafts Center
Fitness Center
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss

Languages spoken

English

Activities

Devotional Activities On-Site
Catholic Services
Bible Study Group
Cooking Classes

Reviews
for Willow Falls

Write a Review

8.2

Review Score

Review Score

33 reviews

8.2

Out of 10


5 star

61%

4 star

22%

3 star

19%

2 star

0%

1 star

0%

33 reviews

A Place for Mom has scored Willow Falls with 8.2 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Willow Falls has 33 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

3.1

Care Services

4.4

Activities

4.4

Staff

4.0

Value for Cost

4.2

1-20 of 33 reviews
Sort by

3.0
Susan H - Child of resident/client
Assisted Living
August 20, 2024
Verified Review
Advocate for loved ones

The management team doesn't work together, do not inform you about increases, never return phone calls or emails. I feel for those who don't have anyone to advocate for them. The every day staff is wonderful.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

3

Value for Cost

3


3.0
Jaime B - Child of resident/client
Assisted Living
May 3, 2024
Not enough staff

They are short staffed and cutting corners. My father has gotten sick from the food served and I was never notified he was vomiting and had diarrhea. Placed several work orders and weeks later still waiting for completion. Will be looking for another location if things don’t change soon with the new ownership.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

2

Activities

1

Staff

1

Value for Cost

2


4.0
Anonymous - Sibling of resident/client
Assisted Living
April 22, 2024
Verified Review
Willow Falls Experience

Research the facility by talking with the residents and caretaker/wait staff; visit at meal time, look for hidden charges such as telephone calling area, transportation range included in monthly fee, meals in room vs dining hall, etc.. How are damages to personal effects caused by another resident handled?


4.0
Gina L - Child of resident/client
Independent Living
December 6, 2023
Verified Review
Great place if you don’t mind cooking for yourself

I don't like that there's not a dining room. If you want food, you have to use a ticket and then take it back to your place to eat it by yourself so that's been a real bummer for me and for my mom. They have tons of activities, which is great, however my mom hasn't really participated yet. And the staff is super friendly.

Cleanliness

4

Friendliness

5

Meals & Dining

1

Care Services

3

Activities

5

Staff

5

Value for Cost

2


3.0
Anonymous - Toured community
Assisted Living
June 5, 2023
Verified Review
Tour experience

We toured Willow Falls during our search for an Assisted Living facility for our loved one. This facility was okay. However, the resident rooms were small The facility also didn't seem to be organized. We decided to continue on with our search.


5.0
Larenzo - Child of resident/client
Independent Living
May 15, 2023
Verified Review
Feels like home at an affordable price point

My mother is currently a resident at Willow Falls. Honestly, my mother and I have both been very happy and impressed with this facility. The staff is very professional and sincere where you feel that your mother is valued. It's an affordable place with a high quality of service. I would highly recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Sibling of resident/client
Assisted Living
January 10, 2023
Verified Review
Review for Willow Falls

They gave a detailed tour, answered all questions, people seem to really care. Feel they can provide more info for people on memory care units as to what is done on a semi monthly basis.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Child of resident/client
Assisted Living
February 22, 2022
Verified Review
good location

This is a personal thing but we enjoy the proximity of this community, it is very convenient for us. Things that Willow Falls could work on would be better good - now our loved one is a very good cook, but the meals are pretty bland. We aren't sure if its supposed to be like that, but the quality is just not really there. Covid has made it difficult for everyone and right now the activities are pretty limited. However, the staff here are very friendly and they are taking great care of the residents there.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
January 13, 2022
Verified Review
Tour of Willow Falls

I really liked Willow Falls, they were actually our 2nd choice and we almost went with them. It is a very nice place it just came down to the cost. Either way I think this facility would have been a good choice for my loved one.


5.0
SKL - Child of resident/client
Independent Living
April 7, 2021
Verified Review
Highly recommend

We chose Willow Falls because of the friendliness of the everyday staff members as well as administrative staff. We also had a friend whose parents were here and they were very impressed with it. Dad also has a very spacious, beautiful apartment, 2 bedroom 1 bath. It is very clean, they do provide a cleaning service and they do a nice job. Dad is not the biggest fan of the food, sometimes it is cold and he said it just isn't very tasty. Overall I am pleased and so is my dad, I would absolutely recommend to others who are looking.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected


5.0
LB - Loved one of resident/client
Memory Care
October 13, 2020
Tough Decision Moving Mom

We just moved my mother into Willow Falls a month and a half ago. My mother lived out of state and my father passed away 2 years ago. Mom was having a hard time without dad and then living so far away made it so hard. We had to get tough with mom and move her to Illinois. She fought us on it because she did not want to leave her home where she had lived for over 30 years. I felt terrible taking her out of her home and I couldn't give her the care she needed in my home. It was such a tough decision to put her in assisted living. You never know if you are doing the right thing. I did my homework on Willow Falls and from the time I called to inquire about the facility to the time mom moved in and up until now, every employee has been great! Everyone has been so passionate and helpful. I know they are watching out for my mom and they are taking great care of her. The other day I talked to my mom and she told me she loved it there and does not want to go back to her house in Florida. That speaks volumes! Anyone that is considering moving their loved one(s) to a facility - look no further - this is the one that you can move your loved ones into and KNOW they are being treated with kindness and they are being treated right.

Cleanliness

4.5

Friendliness

4.5

Care Services

5

Activities

4.5

Value for Cost

3.5


3.5
anonymous - Resident/client
Memory Care
September 26, 2017
Verified Review
Not bad

They are remodeling the community, however they are trying to keep it clean in the process. They did not let us know that the community changed ownership. They have a few social events for independent living. They have a continental breakfast that consists of a lot of sweets. They offer lunch and it is pretty good. I would recommend asking a lot of question when you look at this community.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.0
anonymous - Toured community
Memory Care
May 15, 2017
Verified Review
Friendly Tour Overall

I toured this community for my mother, and her needs. Overall my tour was a good one. Everyone was kind, and friendly to my family, and I. The community from what I saw appeared to be nice, and clean. The staff was kind. It was a nice experience, but not the community for us.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.5
anonymous - Loved one of resident/client
Memory Care
April 10, 2017
Verified Review
A good experience!

Things are going well for my mother since her move into The Inn at Willow Falls. My mother is enjoying all of the activities that they have to offer and everyone is very nice...

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


3.0
anonymous - Toured community
Memory Care
March 9, 2017
Verified Review
Long waiting list

We toured this community when looking for my husband. It was a nice community but it the waiting list was too long. We felt like even if he got in here it would be too crowded. We decided on another community.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
anonymous - Toured community
Memory Care
December 16, 2016

Neat clean [Removed] friend Good location

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.5
anonymous - Toured community
Memory Care
September 15, 2016
Verified Review
Informative Tour Guide!!

The tour guide answered all of my questions and concerns. A proper tour of the whole community was given to me. I got to see the neat bedrooms and dinning room. Everything was very organized. Additional information about the community was provided such as their meal plans, their pet friendly services, and transportation.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
anonymous - Resident/client
Memory Care
February 18, 2016
Verified Review
Adjusted Well

Things are going well since moving my brother into the community. He seems to be adjusting and settling in very good. The community is nice looking and I've no concerns about the cleanliness of the place. I like the fact that they go out their way to help my brother.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
December 10, 2015
Verified Review
It's been phenomenal. I would highly recommend it.

It's been phenomenal. I would highly recommend it. The aides and the CNA's my mother was assigned were wonderful. Absolutely wonderful. I have no complaints at all. They get a five from me.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
fitzpofitzpo@gmail.com - Loved one of resident/client
Memory Care
December 9, 2015
wonderful

They were helpful, friendly, caring, understanding, and provided great resources. They contacted people for me. Wonderful service!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 33 reviews

Neighborhood around Willow Falls

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Willow Falls

Willow Falls offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Willow Falls 8.2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (815) 725-5868 to reach a resident at Willow Falls.

To reach a resident at Willow Falls call: (815) 725-5868



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.