Waterford Estates Senior Living

I have no complaints of my tour of this community. The staff where on time to our appointment and where very friendly to my father and I. They gave us a very detailed tour of there facility and made sure to answer and questions that we had for them in detail. All of the residents looked happy and content in there living environment which was pleasant to see. It was just not the right fit for my dad and we ended up choosing a different place for him.

Everything about the Waterford Estates has been positive! I am very happy since my move here. They do everything they promised upon move in and they are speedy about doing it too. They have a good selection of food during meal times, and if you do not get full, you could ask for more. It does not get better than that. I love it here.

The property and staff there were wonderful and we are considering this place for my mother-in-law.

The care for my mom at this community is very good for her. We like the staff that are always caring to her needs. The food is very appealing. She likes alot of the activiites that are offered. We are please with the care of this community and the value for her care.

Everything is going well for my father since his move into this community. He has adjusted very well with the help of the staff and other residents. I can't really think of any improvements they could make. He thinks the meals are great, and he is involved in a lot of activities. They also have a lot of outings which are very fun for him. Overall we would recommend this place to anyone looking for a great community.

This community could use a little more staff. It seems the good ones working there are over worked and not as attentive as I think they should be. They have enough activities and they keep the community clean. Dad is about half and half with the food but everything is cooked appropriately. I would recommend this community.

My father is doing pretty well here at this community. So far everything is going good for us here. They have a very good staff here, they have been quite helpful and kind. He hasn't tired any activities yet, but there are many for him to choose from. They do serve well balanced meals. They are providing him with good care. He is safe and in good hands. Overall this is a community I would recommend.

Disappointing. Impersonal. Although this facility seemed to run smoothly, I didn't get the feeling of personal care and concern for residents that I was looking for. Didn't seem too accommodating either.

Waterford Estates is a very nice community. The food is really good, nice activities for the residents. The staff is extremely friendly and take great care of the residents. We are very pleased.

So far our experiences here at this community have been great. They are taking very good care of my mother. They do a very good job with keeping everything well maintained. My mother room is always nice and clean when I visit. They offer activities, she has gone to a church service. She is pleased with the food. I'am comfortable with the type of care they are providing her. I would recommend it.

Ben was especially helpful and accessible whenever we had any questions. The facility is beautiful and well thought out. All of the employees are friendly and make a point of greeting you. I can't say enough about all of the people who check on my mother-in-law, take her to meals and activities, bathe her and give her medicine. So far, we feel like we made a good choice

They were not able to accommodate my mom due to her having Alzheimer and they do not accept medicaid. Only private pay.

We toured here when we were looking for options. We liked it, it was nice. The base price was exactly that though a BASE price. It was extra for each thing, and then a level of care on top of that. It was just too expensive we were looking for something more all inclusive.

I cannot adequately express my gratitude to the staff at Waterford Estates. From the first interviews with Kelly and Katherine while taking the tour of the facilities to the outstanding dedication of the 4th floor nurses, Taryn and Jen. Everyone on staff is always greeting residents and visitors with a cheerful smile and provide whatever assistance is needed. My mother has had a number of health issues since becoming a resident and the quick attention and thoroughness has been nothing less than extraordinary. They never hesitate to take immediate action for her well-being and are diligent in contacting me with a status update. The patience and professionalism of her day-to-day care-givers is outstanding. During several of my visits, i have been greatly impressed with the quality and nutrition of her meals. The various activities provided for the residents is equally as impressive. I can offer, without any hesitation, my recommendation for Waterford Estates.

Bobbi was very helpful and informative of our journey and the process. Gorgeous facility that was so tailored to the age group. I felt like I was in an elegant old hotel/resort. Beautiful, clean, and friendly staff. Will be following up here!

They are doing okay, any concern we have that comes up gets addressed right away. It's clean, and the staff is pretty friendly. They are doing a pretty good job.

Two years ago I took my then 91 year old uncle on a tour of senior living communities hoping that he would decide to move. He has lived alone in a second floor condo with 17 steps for the last twelve years. He was not ready to move then. But last September he got sick, was hospitalized and we realized he could not return to the condo. I was so glad that we had seen Waterford Estates and knew immediately that it was where I wanted my uncle to live. He has moved into a very nice studio apartment and is really enjoying the new lifestyle. Rent comes with 2 meals a day. The dining room is fabulous as are the meals and choices. He needs assistance with medications, bathing and putting on his compression stockings and they accommodate all his needs without charging for more. We are all very happy

We could not be happier. The staff is always friendly, helpful and responsive. My Uncle is very happy in his new apartment. The dining room is lovely, and according to my Uncle the meals are delicious. I have joined him for a few and agree. It is so nice for him to have people to talk to and things to do in this incredibly supportive environment. The medical assistance is billed separately from the rent - and it is necessary only to pay for the assistance actually needed that month. This saves money and helps my Uncle maintain his independence. We were very lucky to find Waterford Estates. I wish there were more caring homes like this in other suburbs.

My experience with Waterford Estates has been good. The staff there is very friendly, caring, and professional. They do a good job keeping my wife and I informed of things going on with my father. They are also responsive when we call. The food is very food, and they are accommodating by providing food to the residents if they are unable to make meal time, or if they have eating issues, and need the food cut up in smaller pieces.

The management here isn't very good, they don't address tenants concerns. They won't answer my calls, and I have even been hung up on. There is a lot of wear and tear to the building, and there were a lot of things they told me would get done or fixed before I moved in, it's been several months, and it's never been done. The cleanliness is lacking, there are places in here I won't go because the chairs are dirty and stained. When I go to the dining room sometimes I have to wipe down my chair before I can sit down, because there is food in it. I have a concern about the safety of the food as well, the temperature is not safe, in my opinion, they have no fans or way to cool it down, and they don't wash the melons before they cut them up. I have been getting ill lately, and when I found out about the fruit I stopped eating it and have been feeling much better. They were supposed to turn the air conditioning off in the beginning of October, but they turned it off early. It's still over eighty degrees outside, and even warmer in my apartment, they won't turn it back on. I have a very noisy tenant above me making noises at 2 and 4 in the morning, I have had to adjust my sleeping hours around that. They said they were going to move them or me to a different room, and that hasn't happened yet. I would say if you are thinking of going here, think twice, a lot of people are leaving, and it's not cheap for what you get.