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The staff is so up beat and pleasant from the sales manager, [name removed], the dining staff, [name removed] the activities coordinator, the wellness manager [name removed] and care staff. They talk to my mother even though she is very quiet and has some dementia. They are doing rehab which her last place would not do which made her wheelchair bound for a year and a half. I would highly recommend Highgate at Paoli Pointe. No place is perfect but they try their best to make living there as comfortable and caring as possible. Thank you for setting up my visit there. Even though it is half an hour from my house, it is an easy ride and only 10 minutes from KOP mall.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.0
Review Score
Review Score
73 reviews8.0
Out of 10
5 star
70%
4 star
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A Place for Mom has scored Highgate at Paoli Pointe with 8 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Highgate at Paoli Pointe has 73 reviews with an average "overall experience" of 4.5 out of 5.
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4.2
Highgate was extremely helpful in guiding us through the process. It is a difficult thing to do. However we feel our mother is safe and happy where she is. She joins in with the activities. Each time I see her and it is often, she is good. She is clean, dressed, safe and busy. So far Highgate has given us exactly what mom needs. They are very responsive to her needs and ours.
5
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5
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5
Very nice feel. MC is on an upper floor which makes a difference to me. Has a calendar of events just for MC rather than working MC events into IL/AL calendar. Room has separate sitting area (which makes a difference as opposed to just walking into a bedroom.
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5
This place deserve for a 0 star. They do not know how to take care of your loved one. They hide everything to you. The "nurse" even do not know what the medicine are. If you ask, they just name something else. [Names removed] are the worst people I met ever. Do not trust every word that they told you.They should not work at the senor care facility. They should be an "actor". Was very disappointed. Would never recommend this facility to anyone I cared about.
0.5
0.5
0.5
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0.5
Not a place for someone need help on living.
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1
My mother is doing well with her move into this community. Everything is working out well, and I'am satisfied with her move to this community. She is safe, and in good hands. This is a nice facility overall.
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We had pretty nice tour of this community. Everyone was very kind to my family, and I. The community looked great, everything was very nice, and clean. It was not the community for us, but our tour was a nice one overall.
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4
I had a pleasant tour of this community. Everyone was kind to my family, and I. From what we were shown the community looked nice, and was well-kept. The staff was kind, and helpful. The experience went well overall, but I did find a better fit for my father, and his needs.
4
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Beautiful facility, but this was a bit too far from our home for family to visit as often as we would like.
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5
This place is not well maintained and marketing manager was not very knowledgeable.
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2
[Removed] was wonderful and we felt very comfortable there. Can't wait to have our mother become a resident
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5
My husband was there for 8 days until he got very ill. The experience we had during that time was very good. No problems with anything. The staff were wonderful and the residents were lovely people.
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4
The staff are friendly and answer our questions. The food looks good and nutritious. They offer a lot of activities. The community is kept clean. This community was priced well and is close to me which helped us decide to choose this community. I would recommend this community.
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I have not seen any activities in the memory care unit where my dad is living. He seems to like the food . They keep this community clean and I would recommend it. The staff seem to like him very much and we have good interaction with them.
4
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4
4
See what the neighborhood has to offer and what’s nearby:
Highgate at Paoli Pointe offers Semi-Private, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Highgate at Paoli Pointe 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (610) 296-7100 to reach a resident at Highgate at Paoli Pointe.
To reach a resident at Highgate at Paoli Pointe call: (610) 296-7100
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.