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The staff is so up beat and pleasant from the sales manager, [name removed], the dining staff, [name removed] the activities coordinator, the wellness manager [name removed] and care staff. They talk to my mother even though she is very quiet and has some dementia. They are doing rehab which her last place would not do which made her wheelchair bound for a year and a half. I would highly recommend Highgate at Paoli Pointe. No place is perfect but they try their best to make living there as comfortable and caring as possible. Thank you for setting up my visit there. Even though it is half an hour from my house, it is an easy ride and only 10 minutes from KOP mall.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.0
Review Score
Review Score
73 reviews8.0
Out of 10
5 star
70%
4 star
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3 star
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1 star
5%
A Place for Mom has scored Highgate at Paoli Pointe with 8 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Highgate at Paoli Pointe has 73 reviews with an average "overall experience" of 4.5 out of 5.
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I could not be more satisfied with the attention and care my MIL gets from the nursing and professional staff at Highgate. Courtesy and kindness are the motto here.
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My mother is a new resident at Highgate. The admissions process was excellent, from the tour thru move-in. Staff is friendly and helpful.
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The staff made me feel welcomed when I moved into the facility.
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So glad I moved into this community. I am thankful for all the staff who helped me adjust. I enjoy all the activities offered and it helps me have a happy day.
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I am very happy with the care my mother is receiving. The staff are caring and compassionate. Clean rooms and fun activities. The have the rosary twice a week. Very happy overall.
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A good place with helpful, likeable staff. Clean and comfortable. Help available when needed, otherwise good privacy and independence.
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5
The staff here are very kind, helpful and understanding. Everyone was very welcoming when I moved in and eased my anxiety. The building feels like a family to me.
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I had a very good stay and the staff was very friendly.
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The staff is good. Everyone has helped me adjust to my new home.
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The staff is terrific, the building is great.
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The building is a great place to live and the staff is great.
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The staff here are great. I have had a great experience so far since I moved in.
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Generally speaking things are fair here.
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The one staff member [name removed] is the most wonderful and giving person that I have ever met.
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When our father [name removed] fell at his assisted living facility he ended up in the hospital. After a lengthy stay at the hospital then a nursing home, the family decided he needed further assistance being Dad also has dementia, a facility that could accommodate him, was the main priority. After visiting a few places and even being admitted to another Memory Care facility, I found Highate at Paoli Pointe. The tour and information provided by [name removed] made me feel really understood on what Dad needed. The ease of choosing a room, floorplan, to the personal needs of a parent with dementia was all such a smooth transition, it's been such a relief. Dad has lived there now for a few months on the memory care floor, and he's become a new man. He i content and back to his old happy ways. The staffing memory support including [name removed] the Memory Support Director and the head nurse [name removed] take care of Dad like he's their own family. Most importantly our dad is safe. Thanks so much to everyone at Highgate at Paoli Pointe for everything.
Highgate at Paoli Pointe has been amazing. The staff truly care about their residents. I have witnessed staff taking the time to talk with the residents. They truly are dedicated. Also [name removed] and the staff's communication with the families provide services that help enrich the residents' lives! They are personable, professional, and an awesome team!
We are care partners and have worked with Highgate and their team for over 6 months now. The communication, care, and overall partnership is exceptional and we couldn't work with a better group of people and provide better care. Their compassion is second to none and we look forward to our long relationship!
Everything is perfect.
We have a wonderful relationship with Highgate at Paoli Pointe. Our team recognizes the exceptional cure that the Highgate team provides to their residents. Their team is extremely communicative with our Ascend Hospice and Palliative care team as well. We are happy to be an extension of the great care that they provide. We are appreciative of their support and are grateful for everything they do to provide such excellent care to their residents.
This building is a great place to live. All the staff are great. They do a great job everyday.
See what the neighborhood has to offer and what’s nearby:
Highgate at Paoli Pointe offers Semi-Private, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Highgate at Paoli Pointe 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (610) 296-7100 to reach a resident at Highgate at Paoli Pointe.
To reach a resident at Highgate at Paoli Pointe call: (610) 296-7100
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.