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The staff is so up beat and pleasant from the sales manager, [name removed], the dining staff, [name removed] the activities coordinator, the wellness manager [name removed] and care staff. They talk to my mother even though she is very quiet and has some dementia. They are doing rehab which her last place would not do which made her wheelchair bound for a year and a half. I would highly recommend Highgate at Paoli Pointe. No place is perfect but they try their best to make living there as comfortable and caring as possible. Thank you for setting up my visit there. Even though it is half an hour from my house, it is an easy ride and only 10 minutes from KOP mall.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.0
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73 reviews8.0
Out of 10
5 star
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4 star
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A Place for Mom has scored Highgate at Paoli Pointe with 8 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Highgate at Paoli Pointe has 73 reviews with an average "overall experience" of 4.5 out of 5.
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The staff do a great job and are very friendly. I am enjoying everything in the community thus far.
Friendly, knowledgeable and professional staff who truly care about their residents and families. The location is easy to access and convenient which is of personal value to me. Highly recommend!
My stay at Highgate Paoli Pointe has been very good so far. Staff is very responsive and aides are very good. Activities department dues a good job relaying information to the residents, and keeping us up to date. I enjoy spending time playing Rubmihub with other residents. Food is pretty good!
The staff at Highgate is always so friendly and nice! They really go above and beyond for me.
I am a hospice provider and work closely with the staff at Highgate. The care for the residents is excellent, and the professional and kind. I would highly recommend Highgate at Paoli Pointe to a family in need of an assisted living facility.
Thank you for the excellent care you provide for my mother.
I am so happy to see my mom doing well at Highgate at Paoli Pointe. Activities and dining makes the experience wonderful for her. The staff goes above and beyond for the residents. To me, when I am there, it feels like family.
Our experience with Highgate has been great so far! The staff is friendly, communicative and very caring for their residents. They respond to emails regarding any questions you have very quickly and informatively. The facility itself is very homey feeling, which is one reason my family was drawn to this place.
I wanted to thank you so much for all of the courtesies and warmth that you provided to me as we were grappling with a difficult decision regarding the placement of my mom. You were simply amazing during this process.
Thank you all so very much for caring for mom. We are so thankful!
I enjoy the opportunity the facility gives me to be alone or interact with other residents. I like the closeness between staff and residents. The staff does a great job making me feel comfortable to open up personally and receive emotional support from the staff.
The facility id beautiful and the entire staff did a great job helping make the move -in process run smoothly. I can't say enough about how responsive and accommodating everyone has been to dad and my entire family.
I want to take you and your staff for everything you did for mom.
Very happy, staff is wonderful comfortable and safe. Very pretty place
Thank you for everything you do for mo0m. It is very appreciated . Thank you for keeping all the residents safe!
At the moment the meals are pretty bad - they did get a new chef who is cook delicious meals but our loved one is diabetic and they say they offer a separate menu for those with diabetic restrictions, however that is not the case so our loved one is eating all the normal food the other residents without restrictions are eating. Right now there are no activities, they have had a few positive covid cases, but when they did they recently took the residents out to look at Christmas lights. We do wish it was a little less expensive but for everything the staff members are doing, it is worth it.
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Communication was good between the staff and our family. They kept us well informed and up to date. The staff was very friendly and the community was neat and clean. I would recommend this community to others based on my experience.
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I was thoroughly impressed with the decor of the rooms, the politeness and professionalism of staff and the information I received on how the system works.
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We chose Highgate because of the location, the price was right, and they were able to get her in rather quickly. My sister in law did a tour and she thought it was very nice and would be a good fit. They have been great with communication, we get updates weekly. She said the food is great and she really enjoys it. They just recently opened up the gazebo and garden area outside, but one of the residents has a dog and they are not cleaning up after it, but it is a very nice place. I would recommend.
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3.5
The staff is wonderful and they are great people to work with. The communication is good between the staff and our family and they keep us well informed and up to date. I would recommend this community to others.
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See what the neighborhood has to offer and what’s nearby:
Highgate at Paoli Pointe offers Semi-Private, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Highgate at Paoli Pointe 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (610) 296-7100 to reach a resident at Highgate at Paoli Pointe.
To reach a resident at Highgate at Paoli Pointe call: (610) 296-7100
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.