Concord Place

Areas that they could improve on - know the place for monitoring meds. Different info from different people. Lot of confusion with staff. Write down who told you what, when.

This retirement community is really a fantastic value for the money. The staff seems to be caring and down to earth; the facilities are in decent repair and very generous for the price that is being paid. My one complaint is that they need to have more serving staff available in the dining room; often it takes around 45 minutes just to get the order taken, and then The food arrives cold. But when it does get there, the food is excellent. Everything tastes very good. I would definitely recommend this to people who need a lower cost facility. Overall it is very good.

My loved one was previously a resident at Concord Place and the overall experience was good. The facility is being updated, which is great. Concord Place is a good fit if you are independent and need some help. The staff was pleasant.

The staff in the dining room are horrible. Most of them don't speak English so most of the time what you order to eat is wrong I have arthritis real bad so I don't partake that much in activities. [name removed] and [name removed] are wonderful and Concord is lucky to have them working here. Management here changed about a year ago. The new Director, poor thing, all she gets are complaints. It's not her it's the people. They don't like change. I just turned 70 and no that changes are needed at times. I think [name removed] is doing a great job. She has a very tough job. I think she should be recognized for what she has done.

The parties and events they plan for the guest are really great. Food music and alcohol provided. As far as the food goes, they need to switch from all the seed oils they cook with to just tallow or plain animal fats. Have More of a varied menu. Same meals get repeated all the time. Food gets boring and mundane

The entire staff is very friendly. They can't do many activities with the staff they have now. It's as good as it's going to get, I believe. I must say there needs to be access to a dietician or nutritionist... Who serves donuts for breakfast?

I am still very ambulatory so far. They keep the place pretty clean and tidy. The food has been good and they provide 3 meals a day, and clean and vacuum the room weekly. Only drawback is no additional storage. You have to go off-site. Plenty closet space for one person but with 2 people it will be tight. There is a movie theater but they show a lot of Old and older movies. Current movies you have to leave the facility. Overall this is a good place.

What we like the most about the Concord Place is the overall cleanliness of the community as well as the meals, investment/improvements to the building

I have had issues with some communication and follow-up with Concord. Disappointed with that. Facility like driver of community bus, receptionist, cafeteria staff, church pastors, are great. I would still recommend them based off of the overall facility itself and price factor.

I would say that the staff and residents are very friendly and I have a lot of new relationships here.I picked this community because of the affordability and close proximity to my family.

I love the variety and opportunity. The exercise classes could be better. Concord Place is bright and cheerful. Lots of natural light. The food is definitely a plus. And there seems to be a lot of activity in the lobby and in the cafeteria.

My cousin mentioned the food is the same most of the time and they need more of a variety. She likes all the activities!! She mentioned sometimes their bus isn't working so she's "stuck" there. I wish it was more reliable so she could get out more. She is used to walking to the store and she can't from that location. Think the staff is friendly to her. They have not been much help in filling out the paperwork to get her on Medicare/ Medicaid. My brother has had to do everything himself. I'm no help since I'm in Arizona.

My mom is a resident at Concord Place and has settled in very well. It's been a great experience.

I am currently a resident at Concord Place and the experience at this facility has been okay so far. The cleanliness and friendliness are okay. The value for cost is pretty good. At this point, I probably would not recommend Concord Place to others overall.

What our family likes the most about the Concord Place is the accessibility of facilities and availability of the recourses. Based on the experience we have had so far, we would recommend this community to other families.

Many people were helpful in getting arrangements made. We picked this community because of VA services.I wouldn't know what to recommend since different people have different needs.

I would recommend to others. We picked this community because of the price. The communication with staff has been good.

I liked the energy there. They were lots of people in common areas, socializing lots of organize dactivities every day, nice dining hall, lots of amenities. Workout area, heated pool for exercise, nice clean laundry facilities and very kind staff!

I would say that they were very accommodating; and did refer someone else to them. We picked this community because of the price and satisfactory conditions.

My brother is blind so had special needs. They were very accommodating, allowing me to stay there to get him settled.. The public areas are very clean. Carpeting up on the floors are worn but the area is clean. The staff are amazing. Not just with my brother but other residents. The longevity of the staff is impressive. My brother receives laundry, housekeeping and escorts to meals and activities. We did have a few glitches with timing of escorts but all are friendly. The food is delicious. They have specials for lunch and dinner but also a full menu if you prefer. They seem to have a full array of activities but my brother is interested in very few. He does enjoy the gym. Concord is a very large facility but the people really make it. My brother is very happy with his choice