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Trustwell Living at Rock Run Place Memory Care

3315 Executive Dr, Joliet, IL 60431
6.9
Review Score
64 reviews

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Anonymous - Child of resident/client
4.0
Great Nursing Staff

The main nursing staff is very good here. I know they've had changes with the management but the primary nurses are very good. However, they need to work on staffing over the weekends with nursing assistants. It's obvious there aren't enough staff. Also, they need to hire persons to wash and put away resident clothes... not put that on the CNA's. The cubicles in her closet are always a mess. Clothing everywhere, missing socks, other residents clothing, sheets etc. in her closet... just a hot mess.... Read more

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About the facility Trustwell Living at Rock Run Place Memory Care

Trustwell Living at Rock Run Place Memory Care in Joliet, Illinois is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Trustwell Living at Rock Run Place Memory Care is a community within Trustwell Living properties. See all Trustwell Living communities.

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Amenities at Trustwell Living at Rock Run Place Memory Care

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Game Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Activities

Devotional Activities On-Site
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

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Reviews
for Trustwell Living at Rock Run Place Memory Care

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6.9

Review Score

Review Score

64 reviews

6.9

Out of 10


5 star

44%

4 star

29%

3 star

13%

2 star

8%

1 star

8%

64 reviews

A Place for Mom has scored Trustwell Living at Rock Run Place Memory Care with 6.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Trustwell Living at Rock Run Place Memory Care has 64 reviews with an average "overall experience" of 3.9 out of 5.

How we score communities
Cleanliness

4.0

Friendliness

4.2

Meals & Dining

3.7

Care Services

3.8

Activities

4.1

Staff

3.6

Value for Cost

3.8

61-64 of 64 reviews
Sort by

3.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review
The person I met with was very helpfu...

The person I met with was very helpful with other options. there's something in my gut that just didn't feel right with it.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
A Place For Mom Customer - Toured community
Memory Care
December 18, 2012
Verified Review
I was very pleased! The facility neat...

I was very pleased! The facility neat, clean, pleasant aroma. The staff pleasant, informative and courteous, willing to assit me with my questions and needs. I loved the floor plan and accessibility and the activities, also the assistance available for the patient/tenant.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
A Place For Mom Customer - Toured community
Memory Care
December 15, 2012
Verified Review
Was warmly received by the directors ...

Was warmly received by the directors and had a tour with them. Questions were answered thoroughly.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 12, 2012
Verified Review
visited both buildings very nice place

visited both buildings very nice place

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 61-64 out of 64 reviews

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Frequently Asked Questions about Trustwell Living at Rock Run Place Memory Care

Trustwell Living at Rock Run Place Memory Care offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Trustwell Living at Rock Run Place Memory Care 6.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (815) 725-2364 to reach a resident at Trustwell Living at Rock Run Place Memory Care.

To reach a resident at Trustwell Living at Rock Run Place Memory Care call: (815) 725-2364



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.