Encore at Bolingbrook

I'm pleased with my Mom's care. Every person I have had the pleasure of working with concerning my Mom have been supportive, loving and caring. Encore is a smaller facility. I chose this home rather than one of the larger ones because I value family. My Mom knows all the staff and residents. She is in great hands. Every time I visit, the residents are involved in a variety of activities. Often there is a visit by someone of interest. Example... a lovely man brought his Cello and played for the residents. My Mom played the cello in High School. She was all smiles!!! Mom was an avid gardener. Her home garden was actually part of a garden tour. I have taken her out to pick out plants. A couple of the other residents helped plant the flowers. Of course her dementia has become worse so the involvement has lessened. She's in a very caring home.

5+ for all. As my Mom got worse, one of the staff actually came in on her day off to check on my Mom. They were absolutely terrific, I would highly recommend Encore at Bolingbrook community.

My loved one is currently a resident at Encore at Bolingbrook and everything has been great for her! They are a far superior community compared to the facility that my loved one was in previously. They don't have the staffing problems like the previous facility did and they take EXCELLENT care of my loved one. I would recommend this facility to others.

People do what you inspect, not what you Expect. VISIT your loved Mom at different times weekly without fail!!!Small and the People have a caring attitude.Great Nurses.

My loved one is a resident at Encore at Bolingbrook. Our experience so far at this facility has been fine. They seem to be doing a good job with my loved one, he is not the easiest to care for. We moved my loved one from his previous facility to this one.

The water pipes burst because it was too cold. The fire alarm was no longer working, not sure why, although it was not working for more than a month. Mom's clothing, sheets and even bed was given to others. Staffing was short numbered in relationship to people. We entered and no one even asked who we were or where we were going. Mom wasn't clean, her phone was disconnected, the room was dirty and she was sitting in the dark alone. Don't pay several thousands of dollars for care that is less than a nursing home. I feel bad for the residents still there. They should be closed.

The commons area are always very clean. They are very friendly. The staff are just so pleasant. My loved one is well taken care of. The interaction with the staff is terriffic. If they don't have an answer they will get one for you.. The food looks good. It's a nice variety, and the portions are fine. The keep the residents, very engaged all day with activites. They have an arts/crafts room, and a large library. It's strictly a memory care facility. It's wonderful. They also have, a physical and occupational therapist, that comes in and there is also two doctors on staff. In additon, they have a beauty/barber sho.

The staff, all the way from the top down, is approachable. Everybody is kind and caring. When I visit, they seek me out and talk to me about what my mother has been up to and how she's feeling, positive and negative. They call me often to discuss her health and care plan. They have excellent communication, not just in their friendliness but also the frequency and quality of their communication. I feel safe and secure having my mother there. They take very good care of her.

I think they are doing a decent job with the memory care group of people.

my husband was there for respite care while i was having a medical procedure. he was supposed to be there for a month. during his stay he fell and ended up with a hugh hematoma on his forehead and a concussion. every time i visited his mouth and lips were dry and i had to remind personnel to give him water. at the end of 8 days he ended up dying of renal failure. prior to his stay there he had never had any issue with his kidneys. i am still fighting to get my full reimbursement for the last 22 days he was no longer a client.

Revere Court for our loved one is almost like a big sorority house. It has a very open and warm environment to it, and our loved one can walk around freely. It does not feel like a nursing home. We would recommend this community to others, but it does depend on the loved one's health. Our loved one is very active and curious, and the activities seem to be more geared to just motor skills. It seems a little remedial, like coloring and batting around balloons, so it is not very stimulating.

My wife,[name removed] spent 4 years at Revere Court before her death from FTD. From her first day to her last day the staff of Revere Court treated her with care,concern,and kindness that bordered on the angelic. Words fail me when it comes to describe the day to day care that they showed her. I would not for an instant hesitate to recommend Revere Court of Bolingbrook for any one who needs a loving place for their loved one suffering from dementia of any kind. Charity and love prevail at Revere Court.

Mom has been at Autumn Leaves now for 6 months. I've been really happy with the facility, the staff, and especially the community. I love that it's a small community (33 residents max) and that the whole facility is dedicated to memory care. There were recent changes in the facility management team. That's always cause for concern, so I was excited to find that the new people are as caring and responsive as those who were there when Mom arrived. There is no PERFECT place, outside of at home, with family, to care for our loved ones. (And even that isn't always ideal.) Autumn Leaves of Bolingbrook is as close to that as it gets. Every staff member knows each resident on a first name basis and when we visit, they know us as well and can update us on how mom's been doing. The facility is beautiful, clean, and well maintained. I don't believe our family could have found a better place for Mom

The first 2 months my mom was a resident there, the group activities included excersises as a group every morning . In the afternoon there would be group activities in the great room, sometimes even entertainment . Then the whole management left within 1 month, the new management team doesn’t believe in the whole group experience and now have 2-4 people doing life purpose activities like folding laundry, counting silverware, very degrading ...no more singing ..or puzzles together ...now when I go to visit my mom..she is often in a tv room by herself..yes she has Dementia and that is scary enough..and now not to be with people like her very disheartening The staff is wonderful with my mom..thank goodness they have good employees who care.

From the very first telephone conversation, I got a great "vibe" from Autumn Leaves. I subsequently visited them, as well as three other facilities and was very impressed; my sense was confirmed. Indeed, all of the places were nice and three of them "rose to the top," but Autumn Leaves edged out the others. I was impressed with their approach to medications, outside services and in-house activities. The facility is spotless and caregivers are friendly and helpful. I am confident that I mad the right choice. [Removed]

After reviewing four facilities, Autumn Leaves in Bolingbrook, IL stood above the others hands down for our Mom's Care. Not only do you read about the Alzheimer's/ dementia patients care but you see it first hand. I knew this was the best residence for Mom. Everyone participates in the residents' care! There is a refreshing attitude among the staff, that is not found unfortunately in rehabs, hospitals & nursing homes. You will witness the administrative staff calling Bingo numbers, walking a resident to his/her room, or taking time to visit with the residents. Their focus is spelled RESIDENTS. I also am impressed by the caring & compassionate nursing & CNA staff. They are cheerful & uplifting as they earnestly take time with each resident. This residence is very clean both in the nicely appointed TV rooms, residents' rooms, protected patios, & dining rooms. It's common to see the continuous maintenance throughout the facility. It stays new because everyone cares about the building that is "home" to a wide variety of people with dementia/ Alzheimer's. I noticed one very important practice that puts a smile in my heart - the residents are engaged daily. They are not sitting in their rooms, or sitting around the nurse station in wheelchairs staring into space! There are activities designed to helping them be alive as best they can. Whether it's listening to a volunteer play on the gorgeous grand piano their favorite songs of the 30s, 40s or 50s, singing along with the music they know well, or tapping their feet to the rhythm of the music, these ladies & gentleman have a smile on their face because they remember those good times through music. That is a beautiful gift! The residents are well fed. One day, my Mom was asked by the Director of Sales if she slept well. She in turn answered yes & asked him if he was going to make her pancakes. Well, the very next morning the chef made Mom pancakes. Now, that is caring & teamwork among staff. I have to say, I look forward to my visits with Mom. It's truly time for us to sit out in the gorgeous patio & talk about what's happening in life. When I leave to go home, I'm happy that I visited Autumn Leaves & chose this as "home" for Mom.

I really didn't have a lot of options to place my loved one in but this place seems to be a good match. The residents are mostly dementia and Alzheimer's patients that really don't know where they are so that makes it difficult for my love one to socialize with any of the residents. But the staff is very kind and patient and engaging so that seems to balance out that situation. He overall likes the food no complaints. The inside and out are very well kept. Being what I had to work with that fit within my budget this was a good choice for now

This is a lovely community, and my tour of it went well. The community looked great. You could tell they do a great job with the cleanliness of the of community. The staff was very cheerful, and kind. It was a very nice experience, my tour went very well.