Orchard Park at Southfork

Both of my parents are residents and this has been the best experience this far. They have been there two years. Food is lovely. Medications can improve but we got that situated, my parents meds are difficult. I love the management team as well, they handle staff quickly.

This place is worth the value. My aunt is happy which is the most important to me and my family.

It's been pretty good. We picked them because of the room, food, level of care, activities offered, and the people working there.

My grandfather-in-law is staying at Orchard Park at Southfork. He had a terrible episode with pneumonia which left him nearly 100% dependent vs prior to the illness he was extremely independent. We had to find a place that could adequately take care of him until he regained his strength and could ultimately come back home. My initial impression of Orchard Park at Southfork was absolutely amazing from the "curb appeal", to the staff friendliness, cleanliness of the facility, amenities, etc. I would have given 5 stars on all the ratings above but there have been a few things that have been a little frustrating. I have experienced some situations where a service that grandpa is supposed to be receiving was not done, medications would sometimes not be given, and a general slowness of resolutions to issues by management. All in all though, I would still recommend Orchard Park at Southfork to friends and family and would personally use them again in the future if needed.

I would tell a friend, it was a brief but good experience. We picked this community because of the location, cost, and support.

I don't know what I'd do without the staff at Orchard Park. They do everything with a smile and you can tell they are passionate at what they do 10/10 recommend.

There was significant issues with medications, trash removal, cleaning of the room, and laundry. They are working to fix these things but they will have to regain my trust. They need more fun activities for the residents. The food definitely needs help all meals.

They are understaffed & overwhelmed. On top of that, they went thru a management change [date removed] & are struggling with issues related to that. I would not recommend Orchard Park at Southfork at this time.

Upon entering the community, I was greeted by the concierge. She was very warm and friendly, she immediately greeted me and asked if I needed anything. Then instructed me to sign in, the building was clean and smelled really nice. The residents seemed to be enjoying themselves as they were partaking in an activity. Overall, I would recommend this facility.

One of the best communities I have toured in the Pearland/Manvel area. It's very close to 288 and the beltway. I walked in for a tour at 3:50pm and [name removed]came and met me within 1 minute to give me a tour. Not only did she give me a tour but she was very interested in our families particular needs. She was a book of knowledge, trust me! All of the staff was welcoming from the receptionist to the care staff to the housekeepers. I was very impressed with this community. Once we can get mom on board, this will be her new home.

My mother is very happy at the facility. The staff treata her very well and I have no worries or concerns at this point. I would recommend this facility or assist living to everyone who has a love one that needs assist living placement.

This was a very emotional time for me, I didn't want to take my sisters independence away, but due to health issues, I had no choice. I went in for my consultation with [name removed], she explained a lot to me, which is why Orchard Park was a great choice. When I went to sign the papers, [name removed] walked in and could tell that I was having a hard time with my decision. [Name removed] sat down with me for at least an hour and we talked about everything again. I knew then, without a doubt, that I was making the best decision for my sister. The staff is amazing, very friendly and professional. I have spoken to not only the receptionist, but the staff from housekeeping, dining, nurses, finance. When I say EVERYONE is friendly and professional. All questions and concerns that I may have regarding my sister is answered in a timely manner. This is the best place and line of care for the amount that is being paid monthly. I highly recommend Orchard Park at Southfork for your love ones.

Nice place but my mom's care has changed. The staff turn over rate is high. The staff do what can with the number of people working. [name removed] the receptionist is a breath of fresh air. She always says let her know if she can help with anything I might need. [name removed] would direct me to the staff member to talk to when I had concerns. Thank you [name removed] for all you do for me.

My brother has been at Orchard Park for : months. We are very concerned that he is not getting his meds according to the doctors orders. The on site nurse has resigned so this is very concerning. They are looking to replace the nurse, hopefully this will take place soon.

I have no complaints about my experience with Orchard Park at Southfork. The staff from top to bottom were always very friendly and helpful. Can't recommend them enough.

Communication has been great. Anytime I had a concern, it was quickly addressed. I guess the food in the memory care area is okay. They think they can give my husband the care he needs in assisted living, so I am moving there in March to be with him. I'll see how the meals compare there.

The staff at Orchard Park at Southfork are the most AMAZING group of people I have encountered in my lifetime. The community as a whole continues to amaze me when I need help as they are quick to respond and be supportive of my husband and I. No request is too big or trivial to them and the level of caring and compassion they show is superior in every aspect. I am very thankful and grateful that A Place for Mom found this facility to care for my husband. I definitely give it a 5+ star rating. Anyone that needs help caring for their loved ones, will miss out on not coming to Orchard Park at Southfork and seeing for themselves what a wonderful place it is.

Please experience so far. When there have been issues they've resolved them in a reasonable time. Common areas and walkways are always clean. Staff great and easy to work with and always willing to help when needed. There were issues in the beginning but I think they were understaffed and not meeting standards for care but that's been resolved. Management is receptive to listening to issues and working to get them resolved. Cameras are allowed which has been helpful in documenting issues. Food could be better and management has stated they're working on improving. Limited and somewhat disorganized but I'm not sure if that's due to staffing or the health/age of residents. Compared to cost/value it's more expensive in this area when I compare to Sun City, Florida facilities which I surveyed before deciding to bring my mother her to Pearland, Tx.

I have a love one that resides in one the facilit and the staff is very professional and informative on updating my family and I on love one well being. When we enter the door they are polite and greet me and my family for professional and politely. I have recommended this facility to family and friends that may or may nit need assistance with a love one.

This facility is by far the BEST facility I have ever been to!! All staff truly care about their residents and they provide the best care. I have never seen staff that treat residents as if they were family, but here they do. Amazing place. Take a tour and meet the staff. They are fantastic! The facility is very nice and clean, and very well maintained. Perfect place for your loved ones.