Belmont Village West University

We liked the facility and rooms. It has a homey/upscale feel. The different levels of care and activities available. And also, an on site nursing staff - very important feature to us. I would have no problem recommending the Belmont. All the resident/staff interactions I have witnessed have been caring and friendly. The nursing staff has been responsive when we needed them to be. While no place is perfect, we are pleased with our mom's care

Belmont is a good place to be. I am almost 95 and have lived here four years. I am able to do most things for my self, but driving, running errands, etc. are no longer good to be doing alone anymore. Belmont furnishes many interesting activities, exercise, plus opportunity to meet interesting people and make new friends. It has become my new home.

Due to health-related issues I became a Belmont Village resident. As a result I am a grateful resident at this terrific facility. To sum it up: —Great staff —Great medical support —Great food I am indeed glad I came here. Peter Roussel

The location of Belmont Village is very convenient for our family, that was one deciding factor. Another deciding factor was that it just had an overall very established homey warm feeling to it. The activities given the circumstances have actually improved and getting better. However assuming like a lot of other communities, Belmont is suffering with staffing issues, but they have been exceptional with getting all of their staff members vaccinated and keeping a close eye on the residents health and safety. Also our loved ones apartment had just been renovated when she moved in and everything looked brand new, from the flooring to the countertops, even the cabinet doors.

The community is very nice and the food is very good. Communication could be better, it hard to know what is going on with your loved one. It can be tough getting ahold of someone to give you updates I would recommend this community to others based on my experience.

Very nice place for a loved one. However, it was out of our price range.

We moved my mom here when she started needing help to take a shower and go to the bathroom due to stability issues and we didn't want her to fall. The place is beautifully maintained and they are undergoing renovations of each of the apartments. The marketing people are really a lot better than the product they have to market. When my mom needed assistance the help was often unpleasant, didn't smile, acted like she was a burden to them, especially the night person, of which there was only one for the whole floor. One of the day people was not a good match for my mom and we asked to have a different person assigned to her. They removed the old person, but forgot to assign someone else so my mother was on her own for a day and a half before management discovered they didn't assign anyone, but that is after all of her children pointed it out to them. My mom had to paddle herself in her wheelchair to get her medicines or she would have missed the schedule completely. I'm not sure how long it would have taken for them to discover that she didn't get her medicines. There is no central system through which to coordinate the personnel and make sure that when a call goes out by a resident, that it is actually answered. No one answered my mom for a day and a half even though they heard it on the system over and over, because it wasn't coming from their room number assignment. We only allowed this to go on for about six weeks and then moved my mom again only this time to a senior living facility with caregivers that we interviewed and hired. In the end this turned out be a more affordable option getting her exactly the care she needs. We expected for $10,000/month to get exceptional care. I would definitely not recommend this place for anyone who is unable to advocate for themselves. The struggle was real!

My loved one lives at Belmont Village, and we could not be happier with this community. The employees seem to be treated very well because they are so happy and so warm with the residents. The food is excellent, and my loved one says she's sure to gain weight here. My loved one seems to be very well cared for, and I would definitely recommend Belmont Village to other families.

We had my mother-in-law here for about a month and it was a good stay. The staff was nice but we didn't realize that mom needed more assistance. The independent living and assisted living was blended. They would knock on here door and she mostly stayed in her room. The housekeepers were amazing. And the cook staff was great and helpful.

It was time to start finding a place for my mother-in-law to live, especially after the hurricane hit, and of all of the places that I visited, this place felt the classiest. Everything is kept up with very clean and from what I know, housekeeping comes in at least once a day and cleans up. The staff is easy to communicate with and just great. My mother-in-law likes the food and they usually have 2 options for what you can eat, so if you don’t like one option then you at least have another one. She’s a smoker, which can be hard to find a place that accepts that, but Belmont Village offers patios off the side of the apartment that she can sit out on and smoke if she wants to. They offer a full calendar of activities each month with things like exercise, lectures, bridge games, movie nights, and even field trips. It’s a beautiful place. It’s very warm and it feels contained so it’s not so spread out. She fell recently and broke her hip and we got a phone call immediately and they called an ambulance. They were very quick to act. They’re very on top of checking in on the residents if they don’t show up for a meal time as well. I would absolutely recommend them to others.

It was very nice, but too much money. The people were very nice, but I'm not sure it was the right place for my Mom. I would recommend you take the tour.

I had a good tour of this community. Everything went well. The community looked good from what I saw, everything was nice, and clean. The staff I met was helpful, and kind. The tour was a good one, this just was not the right for my mother, and her needs.

I am very pleased with the care this community has provided my loved one. The memory care team has done an excellent job at making sure my mom is involved in the different activities and techniques they offer throughout the day to help with improvements on her memory. I have no complaints and would recommend this place.

The staff have gone above and beyond to help my sister. There is a Registered Nurse on site 24 hours a day. There is also a nurses station on each floor. The community is clean and well taken care of. They offer daily activities such as arts and crafts. They have transportation available. The food is good and they have a dietician on site to make sure the food is healthy. I chose this community because of the closeness of the medical center and the quality of care they offer.

Belmont Village West University is very nice, service is fantastic. My mother-in-law is doing pretty good. She loves the activities, there are a lot of things for her to do so she stays busy. The food is excellent. It's like home. The staff is helpful.

I rate this property very highly. After 4 days of being here my mom was on an outing and fractured her hip. She will be going back after rehab, not sure when she will be done with the rehab. I rate this facility with all 5 stars.

My mother is fitting in very well at Belmont Village West University Houston. The staff have treated her well and been very friendly. I have been really pleased with this facility. It has been an overall good experience.

My mother has not resided at Belmont Village long enough for me to rate all services. In general i am very happy I moved my mother here. The staff is very helpful and friendly. They have alerted me to problems and are working on solutions.