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The nursing staff seems great! However, they could use some more help when it comes to the weekends, our loved ones care seems to drop some on the weekends due to the staffing shortages.... Read more
Brookdale Pinnacle operates with a deep rooted, person-centered approach to care. Here, you can find purpose and meaning daily through interactive and social activities, while also feeling safe and secure. Our community features a 24-hour security system, and compassionate team members are available 24 hours a day, seven days a week to be alerted to any emergencies. Because we offer multiple levels of care, you can age in place comfortably while remaining in the same home. Our Brookdale Health Plus exclusive health care services provide residents with an enhanced care experience. We work with you directly to determine the services you need without compromising your independence.
Whenever you’re in need of medical care, our on-site Care Manager — a registered nurse — coordinates with health care providers of your choice. We build relationships and share information with your doctors and nurse practitioners to help ensure you have access to the proper care you need. From preventative care services like annual wellness visits, immunizations, and health screenings; or support for chronic health conditions like diabetes, high blood pressure, and more; your needs can be met.
Our team’s proactive care and planning helps prevent unnecessary trips to the doctor. Here, it’s easier than...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Meals Provided
Outdoor Common Areas
Vegetarian
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4.7
4.0
The nursing staff seems great! However, they could use some more help when it comes to the weekends, our loved ones care seems to drop some on the weekends due to the staffing shortages.
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To be honest, they are very short staffed lately, seems like a lot of turnover, the food has gone downhill, they serve chicken of some sort everyday, and housekeeping has to be reminded weekly to come in and get her bedding, I do her other laundry
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Response from Brookdale Pinnacle
March 20, 2024We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
The medical staff, including nursing, has gone over and above to make sure that I am comfortable, and my condition is being handled with the upmost care. They are controlling the pain to the best of their ability and have taken care of any additional medical Concerns. The outside of the building is well cap grounds manicured and building is in pristine condition. I am very glad to call Brookdale pinnacle for now my home.
Had Thanksgiving with [name removed] here and it was nice. They really enjoyed it. They have been here for about 6 months and they say it’s the best move they made. ??. If they like it then that all we as loved ones need to hear.
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Nothing exceptional. A few of the nurses and caregivers exceed expectations; however some clearly do not. Food is mediocre-not enough dark green veggies, too much breaded fish and chicken, only fresh fruit is bananas. Too many potatoes offerings. The desserts are great!
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We picked this community, because it was cleaner! Employees seemed neater, personally cleaner, more professional. Seemed to speak with residents, smile more- not just speak AROUND the residents, to each other.Decor was warm in beiges, like a well-kept home an older person would feel comfy in - rather than gray and white, glitzy, and cold like some new ones we saw or run down like too many!The day's menus were prominently displayed. Great!! Mom really liked that! Too bad residents don't recieve them in advance, like a week or even a day in advance.
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Overall the experience has been great especially for my dad, however their is room for improvement. We have noticed there is shortage in aides. Some of the aides are wonderful, and others not so much. According to our mom, the food is sometimes bland.
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We toured Brookdale Pinnacle and it was a nice facility! The cleanliness was good. The friendliness and staff were also good. However, we believed that our loved one aligned with the activities more at another facility that we had toured than they would have at this facility.
From the moment my husband and I met with staff, we knew Brookdale Pinnacle was in a class all of it's own. Staff members took the time to talk with us, asking questions about my dad who has Alzheimer's disease. We appreciate the support from the staff every step of the way. We liked the holistic approach Brookdale takes to care for it's residents. After the tour at Brookdale, we knew that was where we wanted dad placed for his care.
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I have a safe comfortable environment. At a time in your life, when you're looking for support to maintain an enriching lifestyle, depsite any limitations you may have in a dignified manner. Brookdale Pinnacle delivers.
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Satisfactory
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They try to make everyone feel like this is home. I do miss my home but this is a good place. Everyone tries to help
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I've lived here for 14 yeas. If you want a place where you are taken care of come here!
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I couldn't male it without these girls! It's a super great place to live
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This is a good place to be. I am satisfied. I came during COVID-19, and it was hard but things are better now.
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Everyone is courteous. I have no complaints. I even got to bring my cat. She loves it too!
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Everything is great!
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This is the best place to be! I used to be in another place in Columbus they didn't take care of me! They care of me here! I always get my medication and [name removed] makes me feel so good!
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No data collected
This is a nice place to live. Everything's good
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I came from another assisted living and this place is head and shoulders above them. There's always something to do. I'm not in my room anymore. I have friends.
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See what the neighborhood has to offer and what’s nearby:
Brookdale Pinnacle offers Studio, 1 Bedroom and Semi-Private. Learn more.
Brookdale Pinnacle has received an average review rating of 4.2 based on 72 reviews. See all reviews.
Call (614) 277-1200 to reach a resident at Brookdale Pinnacle .
To reach a resident at Brookdale Pinnacle call: (614) 277-1200
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.