Ohio Living Westminster-Thurber

I've lived here now for 5 years and it's been a great experience. I love my apartment and the staff but most of all, I love the people here. This is an educated community where people are able to have actual conversations rather than looking at their phones all of the time (sometimes it's a real pleasure being older!)We are right in the downtown area and can walk to many places including the short north and the north market (fresh bread, wonderful cheeses). We also have a shuttle bus with a wonderful driver. [name removed] takes us on trips around central Ohio. We've just had our fall arts and crafts sale and will begin preparations for the short north yard sale in June. How wonderful it is to participate in all of the activities that are available within our community and in the surrounding area. Don't know when I ever found time to work!

I moved here 18 months ago, and enjoyed 1. My apartment 2. My neighbors, their camaraderie and concern for each other. 3. The friendly and helpful staff 4. Shopping trips and other transportation 5. the community spaces 6. The Eden principles that underlie the operation.

Absolutely terrible place. DO NOT SEND YOUR LOVED ONES HERE. my grandfather has been abused and neglected since he arrived. The staff have been uncooperative with us in trying to get him transferred. They ignore his calls and leave him to be humiliated. Cannot say anything good about this place.

The only category I could give a "Fair" rating to was Activities. Cleanliness, Friendliness, Value and Care Services I rated as generally Poor. There are some employees who care, but the short staffing gives the overall rating as Poor. The overflowing trash cans in guest restrooms and sticky floors in dining areas is unacceptable. Again, short staffing. The high employee turn over rate speaks for itself. In my opinion, this facility cares more about making money and filling beds than it does in actual care. Don't settle for less when it comes to choosing a place for your loved one.

Do NOT bring your loved one here. From counselors to therapists and medical staff, incompetence is what they have in common. Staff members dont have a problem showing you that they have better things to do than do THEIR JOBS! The nurses station never answers the phone. If you're trying to call and check on your family member you might as well just drive over there because you'll never get anyone on the phone! There's only one number to call to get ahold of anyone and no one answers the phone. When I was there visiting a family member another patient was walking around the hall looking for some help. A staff member grabbed him and told him to get back in his room and yelled at him. I was sitting in a little sitting room at the end of the hall on the 4th floor wow there was a room right in front of me where I can see into the restroom the lady could not close the door so I went over there to close it for her she asked me to get help for her she had been pressing the nurse help button and no one was coming. She had actually been sitting there for quite a while. And at the time there were two nurses standing at the nurse station doing absolutely nothing! I could go on and on but just read all the other negative reviews, they are very true! I myself I'm going to get hold of an ombudsman for my family member to protect her while she is in there. Not to mention the medical association The Nurses Association and anyone else I can get ahold of to get this place shut down!!!

I cannot recommend Westminster Thurber for skilled nursing/Rehab. My mom re-broke her leg under their care. PT did not re-evaluate the situation but instead chose to try and solve the issue with drugs & prescribed anxiety medication. When we tried to discuss the situation with Administration they had no interest in listening nor did they have any concern for their patient's current condition. One would think the administration would have an interest in learning from the situation and improve based on the findings. That did not happen at all. The sad news is there are some great nurses and aids who go unrecognized. My issues was with PT and the Administration. Buyer beware.

This community had a lot to offer when we toured it. The staff we met were friendly and knowledgeable. The community looked clean and well taken care of. This community was just a little to far away for us.

Our experience with Westminster-Thurber has been a very good one! The staff here really is fantastic!. They're friendly, welcoming, and provide excellent service and care to the residents. They even do a great job with the food! My only concern is that while they have recently constructed a new building, I think the old building could use a little attention and some renovations as well.

I liked that place really well. They just did not have the type of facility that could take my mother-in-law with her needs.