StoryPoint Grove City

I have been a resident at StoryPoint Grove City for 3 years and very much enjoy being here.

What a wonderful facility. The entire staff is great with all residents, the food is wonderful and the activities offered to the residents are fantastic.

Staffing is always a problem Consistency is a problem Have to stay on top of things to get your money's worth. include all not just some. Especially in Memory Care. Advertise better so family can participate: include MC more often in special events. Get permission for involvement in events that might NOT be appropriate for all(ex. noise level)

excellent experience, no complaints

So far excellent experience

Each person work together to serve each other and be helpful.

The PT people , who I believe worked through Summit, were very good and my dad liked them a lot. Their apt was so small for what they were paying. I would say 3/4 of the time they were disappointed in their dinner. Some of the staff was friendly, some , not so much. They were paying too much for what they were getting.

I placed my wife in Assisted Living about 3.5 years ago when I could not take care of her. I moved in about 2.5 years ago into Independent Living so I could be closer to her and would not have to drive everyday to see her and knew how great a place to live. My wife received excellent care until her death in 2022. I have stayed on after that with excellent service and very nice employees who would do anything for you. As I leave StoryPoint I would highly recommend it to anyone looking for Memory Care, Assisted Living or Independent Living. If you want the best care StoryPoint is for you.

This is a review of the Memory Care unit only. So the Staff is friendly and helpful and they answer questions when you need them to. They are available and they do get back to you when you leave a message during the week within 24 hours but of course weekends might take a bit longer. The food in the memory care unit is okay not as many fruits and vegetables as we would like but if you tell them what your loved likes then they will provide it for them. When you visit, you can take your loved one to the Bistro area and have a meal with them (their meal is free of charge there but you will have to pay for yours). You can also take your loved one to the dining room when you visit but someone must be with the memory care patient at all times outside of the memory care unit. You can also take a walk with your loved one or if in wheelchair you can take them to see the aviary they have outside the memory care unit. The memory care unit is 2 wings of approx. 24 patients each. They have terrific activities and a gentleman comes and plays guitar and piano for the residents and gets them to sing which is nice. The memory care unit has its own activities but if you visit your loved one you can take them to the assisted living activities as long as you are with them. The rooms are big, bright and have lots of light. This facility was constructed as a memory care unit which I feel is important because it has all the things memory care patients need. There is an outdoor section to the unit so patients can go outside and enjoy fresh air summer only of course. The doors to the memory care unit are locked and you must get a staff member to let you in and out. The doctor and pharmacies are great there. My mom can reach the doctor when she has questions and they do return her calls. The doctor at the facility/LPN does see patients physically(we have been at another facility where they relied on the nurses to tell the dr. what was happening). The occupational, physical and speech therapies are good as well. Additional information that you should know...There is a hair dresser onsite but you have to sign up for it on a different website and put money into an account just for hair or shaving services (for men). In the memory care unit, a staff member makes the appt and this person was difficult to find. We were sent around and around the facility trying to figure out who was responsible to make the appt. so be sure to ask who does it when you sign the lease. My dad moved into the facility over Christmas so it was bit chaotic due to staff shortage but that seems to be resolved. They have separate staff that just cleans the rooms and staff that just does the laundry. The nurses and caregivers do just nursing and caregiving duties. I feel this is important in a facility. My dad is one of 2 men on the wing. So the ratio men to women is a little skewed just FYI.

The staff we worked with us while we were considering our options, was very friendly and flexible. They helped us experience as much of the StoryPoint lifestyle as was possible before actually living there. They were willing to make home visits to evaluate our needs. We appreciated the incentives they offered to make the move more palatable. They know these decisions aren't easy. StoryPoint offers the most options for seniors interested in independent living. We chose their assisted living accommodations, however, because we wanted to avoid another move when higher levels of care become necessary. There are a limited numbers of apartments available for assisted living. Fortunately, the perfect apartment became available as we were deliberating, so the choice was easy. Residents in assisted living can take advantage of dining opportunities and activities offered for independent residents. The dining atmosphere and food quality were important elements in our search. This seemed like a good fit for our 101 year old family member who still operates independently most of the day, but requires some help with mobility, personal health, and the knowledge that help is available almost instantly 24/7. She reports that conditions and staff at StoryPoint are optimal, but the transition is still very hard. Recently, I received emails explaining about an outdoor gas leak that caused the residents to be without heat while it was being repaired. I appreciated the prompt communication and reassurance that the problem had been solved. So far, so good. We definitely recommend StoryPoint.

The facilities and staff are excellent. Any problems that did arise in our situation were dealt with in a timely manner. Our family member was treated with respect. The activities were geared to the resident's ability.

Mom lived independently in Florida for 20 years until her eyesight failed, and a fall required hospitalization. Coming back to live in Grove City around family seemed to be the best choice. At StoryPoint, she lived independently, made great friends and was close to family- a perfect situation given her age and abilities. The staff at StoryPoint was the reason this choice worked so well for my mom! They are fantastic! From the directors and coordinators to the aides, therapists, custodians, housekeepers and volunteers…everyone goes above and beyond what they need to do! The StoryPoint staff is extremely creative and love to promote resident interaction with outings, parties, costumes, fun-filled activities, great food and desserts! Mom always looked forward to the weekly Bingo events along with all the card games and creative art classes! Thanks to StoryPoint in Grove City, Mom was able to enjoy all of her last years actively, happily and safely!!!

The staff at StoryPoint goes above and beyond to create a safe, active, loving, and positive environment. My grandma especially loved the activities. Every day she was kept busy with activities ranging from Bingo, to exercise, to cards, and a variety of crafts. She never became bored, because the staff always found ways to keep things new and fresh. As a result of the activities she was able to quickly create new friendships with residents and with staff. When my grandma needed extra care, the entire staff was incredibly helpful and communicative, making things easier for not just my grandma, but our entire family. The bond my grandma had with the team of people who make StoryPoint run was very special. She was loved by them and loved them in return. They became a second family to all of us, and we are forever grateful to them for my Grandma's time at StoryPoint so filled with love and fun.

outstanding - recommend to friends. meal service is fast and friendly

Everyone- ENTIRE STAFF should be commended for the excellent care and service that is provided on a constant basis!

Very friendly staff. Very clean environment. Many activities. Dining room rules - stringent.

We asked our loved one these questions, so these are his answers. In our opinion StoryPoint Grove City is a nice place but it is too expensive for what they get. As I have seen all of the staff be very kind to them, not so much with me. I'm sure it's because I was vocal but I go there often and I don't know if it's just me or anyone who comes in but no smiles , no hellos until I say it.

Very good! Facilities and staff. Good; activities program OK food

My experience here has been an encouragement. We have 3 sports, 3 concerts a week, book club, grief group, Parkinson's meeting, Table Topics, Bible Study, Choir, Bingo, puzzles, games, fellowship, friends, family-like atmosphere, BP checks, special activities on holidays.