Briar Glen Alzheimer's Special Care Center

We were attracted to them because of the high ratings online. Definitely will recommend!! Staff and Nurses were of the highest quality and cost was a bargain. Best of the 4 places my sister stayed at. She had to move when her condition deteriorated.

Unless a family member visits daily to advocate and observe care i would strongly suggest you go somewhere else. Mom declined drastically in the 1st 2 months in the facility fell twice and developed decubitus. Self care, showers, hair washing and grooming for residents dependent on assistance is minimal. All residents are taken to a TV room and packed in like sardines where they sit between meals to make it easier to watch. Cant wait to get her out

My mom stayed there for 3 weeks while we went on a trip. The communication process was a little lacking. Nobody asked me what time we were coming to check in. We got there at 8 am and had to wait and ask for help for a cart to put mom’s things on and had to ask the nurses to find out which room was hers. I also didn’t know I was supposed to bring a trash can and towels. But when I picked her up she seemed fine and we didn't have any issues after getting home. Surprisingly, it was like we had never left her. I just wish we had some sort of log that told us what she did while she was there but they apparently don’t keep those kinds of records. So I don’t know if they took her out for lunch or on any outings. And they didn’t keep track of any visitors she had. So I don’t know how she did or what she did. But my two sons told me they visited her. My oldest brought his kids to see her and sent me pictures and videos of their visit and my mom seemed so happy to see them.

The staff are very nice and the outdoor space at the facility is what made my mind up to place my mother there. I would like to commend [name removed] from A Place for Mom for all his help with getting my mother into a good facility. His service was exceptional ! That is a very difficult time for family and for the person going into a care facility and he was so patient and kind with me.

Do not use Briar Glen if you care about your loved ones. I just found out they never started my mom on the new drugs that were prescribed by the hospital. They were not treated with dignity and respect at Briar Glen.

I find if you are kind, others are kind in return. Staff and administrators are great! They always try to provide food that the residents will eat, i.e., my husband will only eat pizza and hamburgers. They make sure he has these items as often as possible. I would also like to add the layout of the facility is very conducive to persons with dementia and related diseases. It is one level, rectangular shaped and one can walk for hours without realizing he or she is confined. It also has a great outdoor courtyard.

They have been wonderful in every way. I feel like my dad is getting good care. People are helpful and kind. I have no complaints at all. I would recommend this facility for any one. I love the courtyard. Me and my dad are able to sit outside and watch the birds.

We are much happier with Briar Glen then our loved ones last place. It is mostly pretty clean and the staff members are very friendly.

He was well taken care of during his respite stay. We liked it for its location and size. And the people, they seem to truly care. The spaces could use some updating but that's not a big issue for me, it's clean!

The facility is in major need of a facelift. Dirty doors, outdated interiors, garden area is awful and unkept as well. Walkways need pressure washing, the place just feels dirty and old. Not that patients are terribly concerned and I'm not saying you need to install marble and oriental rugs, but I do believe families looking at placement expect more. When I brought my Mother there in January 2024, I was told there would be a major renovation and that never happened. I know the food is not appetizing as well. The staff and care is the best thing going at Briar Glen, they need to feel appreciated.

Staff was friendly. Assured me that she would be well taken care of, assisted to activities, there would be Bible study and services on Sunday. When I picked her up, her clothes were still in her suitcase like we left her with. When I picked up her meds from the nurses station, there were no meds missing from her bottle. I know this because I counted them before I sent them to the nursing staff. Mom said the only activities was sitting them all in the tv room. I will not be taking her back there!

The staff are wonderful. Most are long term employees that really care about the residents. I would give it a 5 but the units are 20+ years old and need refurbishing. BG painted the room per my request. The staff are always kind, engaging and happy. I am always informed any time my family member has a physical issue. They even report if they have a headache or aches and pains. Pleased with quality of food and variety. They offer activities from 9-5 and really engage the residents. Comparable to other homes in the area

The people that work there are all very helpful to me and nice & respectful to my mom. Also, the outside area is large, well maintained with different areas to be in (a gazebo, a covered porch with chairs, benches, different types of plants).

Certainly housekeeping/maintenance could use improvement , doors, door facings need cleaning or painting. The interiors are in need of serious updating. Pressure washing of outdoor areas needed on patios and walkways. The staff is very conscientious and communication with the famliy is good. The food is mediocre, I would not be interested in dining there. Too many pickled beets! And some of the food combinations seem odd. I would recommend this facility to others on the basis of care and cost, and have done so.

They are wonderful. We picked this community, because they are geared towards dementia and alzheimer's patients. They were caring, and calm towards the residents. My loved one was pleased with the breakfast. They have tons of activites, such as; chair yoga exercises, chair volleyball, church hyms, and musicical guests. They have a daily schedule posted with activities, and the food options.

It was good all of the way around. No complaints. Maybe add more interactive activities.

The Business office was top notch. The staff was friendly, helpful and knowledgeable. We picked this community because of reviews, and it was recommended by a hospital.

They have all been great. The food is good. They go out of way, to make sure the residents is happy with the food options. They have nice rooms. We picked this community because, the layout allows residents to walk around in a spacious environment, and it's more freedom outside, in which they have a great courtyard. Also, it's a closer location to home. Overall, my loved one is happy.

Overall we've been pretty satisfied with Briar Glen. There's the usual problems I think you come up with anywhere you go - shortage of help, etc. But overall they do a good job with what they have.