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It's a nice place to stay for retirement! But they need to improve their meals for the Elderly! Some say the meals are crappy and are not well balanced! Lots of sandwiches with hardly no veggies, that are nutritious for the body!... Read more
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9.4
Review Score
Review Score
36 reviews9.4
Out of 10
5 star
48%
4 star
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3 star
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2 star
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A Place for Mom has scored Morningside of Vestavia Hills with 9.4 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Morningside of Vestavia Hills has 36 reviews with an average "overall experience" of 4.2 out of 5.
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It's a nice place to stay for retirement! But they need to improve their meals for the Elderly! Some say the meals are crappy and are not well balanced! Lots of sandwiches with hardly no veggies, that are nutritious for the body!
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Response from Morningside of Vestavia Hills
September 27, 2024We’re glad to hear that you find our community a nice place to stay. Providing nutritious and delicious meals is a priority, and we're sorry to see we have not consistently met your expectations. We strive to create well-balanced and flavorful meals at all times, and are always looking for feedback on our menus. Please encourage your loved one to attend our monthly dining services meetings, and feel free to reach out to our team if you have any specific suggestions!
Morningside has been wonderful for my mother. They have been very helpful and made my mother's transition from her home to their retirement home, feel like home. The staff is very kind and nice. They're always willing to help as well.
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Response from Morningside of Vestavia Hills
August 27, 2024Anthony, thank you so much for your wonderful review! We're thrilled to hear that your mother's transition to Morningside has been smooth and that she feels so at home here. Our dedicated team takes great pride in providing care and support to all our residents and their families. If you ever need anything, we're always here to help!
Its very nice and have lots of activities. A few complaints about the dining. For instance they are on lock down now for covid and she and several other residents did not get any breakfast this morning
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Response from Morningside of Vestavia Hills
August 15, 2024I am the Executive Director and was sorry to read about your mother's experience that day. II'm happy to report the few cases of COVID we had at the community were contained and our dining and activities are back to normal after our temporary precautions -- and invite you or your mom to contact me directly whenever you have any questions or concerns.
Our overall experience is good. The staff friendliness is mixed, some cheerful and engaging, others just doing their job and don't seem to have any interest in knowing the residents. Cleanliness is good, meals are satisfactory but not exceptional. Transportation services are excellent, and activities are varied. Overall, the residence has provided the services we expected.
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Response from Morningside of Vestavia Hills
June 26, 2024Thank you for sharing your honest feedback. We're pleased to hear that your overall experience has been good and that you are very happy with our transportation services and varied activities. As we strive to exceed expectations in everything we do we invite you to contact our team whenever you have a question or concern as your insights will help us to better serve our residents and their families.
I think I fall into the category of thinking that most of these facilities are over-priced. They get you in and very soon begin charging for things that weren't necessarily talked about in the beginning. My loved one moved in at about $3400 per month and now pays about $4700, in just a year's time. I wouldn't recommend Morningside of Vestavia Hills. But take into account that I think the whole industry is out of whack, unregulated, and too focused on the owners and stockholders.
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Response from Morningside of Vestavia Hills
June 21, 2024I am the Executive Director and would welcome the opportunity to speak with you. At Morningside of Vestavia Hills we strive to always put resident's needs first and I would like to sit down with you and discuss your concerns. Please contact me at the community at your earliest convenience.
My mom has made friends and was able to keep her cats. She is very happy here. They weren’t able to take her to her doctors appointments because she cannot do it by herself. That would be my only complaint. She likes the food. She loves the staff. She feels like she has everything that she needs. I don’t want to put in this much information.
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Response from Morningside of Vestavia Hills
May 8, 2024Thank you, Francie, for sharing your experience. I am the Executive Director and was delighted your mom has found companionship and joy at Morningside of Vestavia Hills, alongside her beloved cats. We appreciate your kind words for our wonderful meals and for our amazing team, and I invite you to contact me personally if you if ever have questions or concerns.
They went up on rent [amount removed] for my mom and she's on a strict income. I hope they don't go up anymore otherwise we'll have to find her someone else to go and and she loves it there. The most I like about the facility is the cleanliness, friendliness and caring staff, great residents, the business of the activity schedule. The least is the food choices be off sometimes. They need to adhere to recommendations of all the residents.
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Response from Morningside of Vestavia Hills
March 26, 2024At Morningside of Vestavia Hills we strive to balance affordability with providing a high-quality living experience and appreciate receiving your feedback. It's heartening to hear that your mom enjoys our community's cleanliness, friendly atmosphere, and engaging activities. Our culinary team works hard to accommodate the food preferences of all our residents, and we encourage your loved one to attend our monthly dining services meeting where we actively look for resident feedback on our menus and dining options. We are dedicated to ensuring all residents feel happy and comfortable in our community and appreciate your thoughts and your recommendation.
I have heard they are understaffed currently in the kitchen and room -cleaning areas. The variety and descriptions of meals in their printed promotional material comes from company headquarters (Five Star) They do not follow these menus well at all.
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Response from Morningside of Vestavia Hills
March 6, 2024Thanks for sharing your feedback with us. We know that the dining experience is a very important aspect of life at Morningside of Vestavia Hills so we endeavor to accommodate the food preferences and tastes of all our residents. We invite you to join us at our monthly dining services meeting to make sure we have your input on our menus going forward.
We picked this community because cost was a big factor, but overall, my mom felt comfortable.
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Response from Morningside of Vestavia Hills
February 21, 2024Sean, it was great to read that while the cost initially attracted you it was the overall experience that your mom fell in love with!
They have a special wall with pictures of residents who are veterans. Nice. Would definitely recommend Morningside of Vestavia Hills to others based off of my experience.
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Response from Morningside of Vestavia Hills
February 6, 2024Christine, it is our honor to recognize the veterans who reside at Morningside of Vestavia Hills. We appreciate your mention of this display as it is one small way we can show them our thanks for their service.
I would absolutely recommend this facility. As a matter of fact, I give high praise to the entire staff. Even though my father has only been there for approximately 2.5 months, he has received nothing short of good service. He has made so many friends and he, as well as my family, are very pleased!
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Response from Morningside of Vestavia Hills
January 30, 2024We're pleased that you are pleased Dana! It was wonderful to read that your father has so quickly acclimated to life here, and we appreciate your shout out for our team and your recommendation.
The chef no longer works there so I hope they will get another one or a better cook to plan the meals. I picked this community because of the atmosphere and the positive engagement of the other residents. The young staff that interact with the residents make them very active. I would definitely recommend this place for others. Wish they had a bigger elevator.
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Response from Morningside of Vestavia Hills
January 19, 2024Thanks for your recommendation Yvette! We are glad to know you feel that our team does a wonderful job in creating a warm, caring, and engaging environment -- and hope you are enjoying the delicious meals being prepared by our new Executive and Sous chefs
My friend, [name removed] is happy and she is pleased with her new residence! It's a complete difference from her previous location! Morningside of Vestavia, offered her more community activities, socialization and services that she needed! Our total experience with Morningside of Vestavia, has been very positive! The Administration and staff were "Exceptional" in providing the information needed to make our decisions to come there! They all are very welcoming, nice and hospitable! [name removed] is settled in and happy! I am pleased, that my mission to find her a place, is accomplished!
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Response from Morningside of Vestavia Hills
November 27, 2023Jeanetta, thanks for sharing your feedback -- and thanks also for helping your friend find her new home. We were glad to read that the process of exploring life at Morningside of Vestavia Hills was so easy and that your friend is so happy here. We very much appreciate your five-star review and your compliments for our team and community.
What our family likes the most about the Morningside of Vestavia Hills is the different activities they have for the residents and the opportunity for socialization. Based on the experience we have had so far, we would recommend this community to other families.
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Response from Morningside of Vestavia Hills
October 30, 2023Thanks for your feedback and five-star review. It was wonderful to read that the many programs put on by our Lifestyle 360 team have impressed you so much, and we appreciate your recommendation.
The location was convenient, the pricing was okay, the facility was clean, the staff were very friendly (especially the dietary staff!), and the manager said the facility could accommodate our mother's needs. Unfortunately a lot of the accommodations were not available after she moved in, so this was very disappointing. We are currently looking for other options, as the facility promised a lot of things that they were actually unable to provide, and we are still being charged full price for 3 months when our mother was only in the facility for 3 days.
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Response from Morningside of Vestavia Hills
November 6, 2023Sondra, I am the Executive Director and would like to speak with you directly about your experience. We assess each Assisted Living resident before they move in to ensure our community is a good fit for their needs, and would welcome the chance to discuss this process and how it worked with your mother. When we speak I can also look into the billing issues you mention in your review. Please contact me at the community at your convenience so we can talk.
The cleanliness and the price and food stood out. It's been a wonderful place for my 99 year old mother in law. Overall Morningside of Vestavia Hills has been a great place. The price was almost $[removed] less than her former Senior Living facility. I would highly recommend it, and have.
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Response from Morningside of Vestavia Hills
October 6, 2023Thanks for your recommendation! We're honored that your (almost) centenarian mother-in-law has made Morningside of Vestavia Hills her home, and we appreciated reading your thoughts on how the cleanliness, food and value found here are all top notch.
What I like the most about the Morningside of Vestavia Hills community is the family like atmosphere as well as the friendliness of the staff members and other residents. Based on my experience so far, I would recommend this community to other families.
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Response from Morningside of Vestavia Hills
September 27, 2023Della, thanks for sharing your thoughts on life at Morningside of Vestavia Hills. We appreciate your shout out for the friendliness of everyone in the community, and are honored by your recommendation.
When it comes to the meals and dining they could be improved - there is too much chicken and not enough beef or pork. For the activities they have different things including bingo and team trivia games. We would recommend the Morningside of Vestavia Hills to other families looking for a place for their loved ones.
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Response from Morningside of Vestavia Hills
July 31, 2023Thanks for sharing your feedback, and we appreciate your recommendation. In particular it is wonderful to hear the programs from our Lifestyle 360 team have impressed you so much. Please suggest to your loved one that they attend our monthly food committee meetings as we are always looking for resident feedback on our menus.
Be sure and ask about staff number. I have heard that several staff have been laid off since my loved one moved there and I'm concerned about the staff to resident ratio. The housekeeping seems good. Communication with the family could be better. My loved one says that the food isn't good. I would recommend this facility to others, but with the reservations that I mentioned above.
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Response from Morningside of Vestavia Hills
July 31, 2023Hi Ann. As I want every resident and family to have a 5-star experience I would love the opportunity to sit down with you and address any concerns you may have, and hear your thoughts on where our communication could be better. We're also always looking for resident feedback on our dining services and suggest that your loved one attend one of our monthly food committee meetings so we can hear first hand what they would like to see improved.
Satisfied all together! My mother loves it! The care of the entire staff and the live the community has for one another. The activities keep my mom busy which is very much needed for her. It's a plus that its nearly centrally located in the Birmingham area
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Response from Morningside of Vestavia Hills
May 5, 2023Hi Takira. We are thrilled to hear that your mother loves Morningside of Vestavia Hills and that as a result you are very satisfied. We appreciate your kind words for our team -- including the special shout out for our wonderful Lifestyle360 programs folks -- and are honored by your recommendation.
See what the neighborhood has to offer and what’s nearby:
Morningside of Vestavia Hills offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Morningside of Vestavia Hills 9.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (205) 822-4773 to reach a resident at Morningside of Vestavia Hills.
To reach a resident at Morningside of Vestavia Hills call: (205) 822-4773
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To conduct a complete investigation, seniors and their families should:
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.