Truewood by Merrill, Riverchase

What we like the most about Truewood by Merrill is the convenience to town, however the food could probably use improvements

This is not an Independent Living facility. It is listed as such but is is really an Assisted Living only. If you do not fit the qualifications for assisted living they will kick you out with no refund.

They are very helpful and knowledgeable. Great for families that are walking through this for the first time. Great dinners for residents, but very basic cafeteria lunch. Usually hotdogs. I would absolutely recommend Truewood Riverchase to those looking.

I think it's a vibrant Assisted Living community. I found the management staff exceptional, specifically the GM and Business Office Mgr. The facility, while older, has beautifully maintained common spaces. Nice apartment options. The meals were fine, not awesome, but definitely good. Lots of celebration activities for seasonal holidays. If your loved one likes card games, board games and puzzle socials, this is the place. The memory care is not as awesome. I toured that section and it was very small and seemed to have mainly very impaired residents and it smelled like pee.

Truewood by Merrill was extremely accommodating for my father. My dad was very hesitant about moving into an assisted Living. But the staff at Truewood have been wonderful making sure he was comfortable and happy.

I would recommend Truewood to any and everyone. They have a true heart and caring for what they do. They demonstrate their caring through empathy and an understanding of what their residences are going through. I really value their sincerity. For that staff, it wasn't just a job.

Staff provides excellent service. They are very accommodating to the family. Activities are well planned and all can participate, including family members. I highly recommend the facility.

I am currently a resident at Truewood by Merrill Riverchase and I have no problems with anything. I would recommend this facility to others.

Staff are very friendly and helpful. Someone comes in daily to take the trash and light house keeping weekly. Move in day was easy. My sister lives closest to the facility and she says the communication is easy, and they will let us know quickly if anything is wrong. My dad loves the meals and enjoys eating with others and has made friends. We would definitely recommend this place to other families.

I picked this community because of the location and price. I would recommend to other families.

Truewood by Merrill Riverchase is an excellent facility in any way. My loved one is a resident at this facility. The staff, cleanliness, friendliness, meals and dining are all great. I would highly recommend this facility to friends and family.

This was not a facility, that was a good fit for my loved one. They had issues with bugs. For the amount that I paid, my loved one did get the type of care that I was expecting. There was not a lot of interaction with the staff The food was awful, and sometimes they ran out of food. They did not have any activities.

The care services staff is so friendly and kind to my loved one. It's a fair price. They need to make sure there is adequate staff on the weekends - nursing & maintenance.

We picked this community because of the cost and location. The food and snacks available to the residents, needs to improve.

My loved one is not really pleased with the food, but they hired a new chef, so hopefully the food improves. It's a quiet community, and the staff seems to be dilligent about the residents. ALso, the staff is easy to talk to. I picked thei community because of the location, and affordable price.

The staff is always friendly, and smiling. They are able to answer any questions.,that I may have. The food is okay. It is by far the best place, that my loved one has been to, and they love it there. I am very pleased with staff, especially the nurses at the nursing station. They are always very friendly and helpful. The servers, are also very kind and nice.