10 Best Assisted Living Facilities in Campbelltown, PA

The community has good staff; however I feel they are understaffed currently. There has been some staff turnover since my loved one moved into the community. Due to the staffing challenges this can cause delays in waiting for meals, care, and more. [name removed] the Director is wonderful; however she seems overworked. [name removed] is also wonderful. [name removed] does a great job with the activities for the residents.

This facility is poorly run, poorly staffed and neglects the residents who are designated in the rehab section of the facility. I would never endorse this facility for any person. Your loved one will be hurt and his/her needs will not be satisfactorily met.

Definitely an interesting task balancing my interactions vs my Dad's and the fact that they were in the beginning of a management restructuring when he arrived. It has gotten better in many ways. The number of people who show they really care and know my parents is something special. The current executive director and head of medical are wonderful. They have monthly resident meetings and do everything they can to address any legitimate issues that arise. They have also been very helpful to me since I live 6 hours away and cannot always be there when things come up. While there has been a significant turnover but even my Father is happy with 90% of the staff. For the meals it has been really up and down as the chef has changed a number of times but the current one is pretty good. The biggest problem with the dining room today is sometimes they are short staffed for servers.