Linden Village A ProMedica Senior Living Community

My father has dementia, carries a catheter 24/7, and is incontinent. A Place for Mom strongly recommended Linden Village (LV). 5 days after his arrival at LV, he was taken to the hospital for septic shock. He survived thanks to powerful antibiotics and was sent back to LV. During the following 2 weeks, he returned to the hospital several times because his catheter contained blood in his urine. When I was finally able to visit my father, I immediately saw that his bedsheets were soiled with feces. Within a couple of hours, I realized that he had been defecating in his sweatpants about twice per day without any briefs or underwear. Most, if not all, of the feces were dry, meaning that he had been carrying the feces in the vicinity of the catheter connection into his body for hours. A day later, I found dried feces lathered onto the tubing of his catheter. A day later, I drove him out of Linden Village.

They were the only places I checked out when advised that they had an opening...... visited and found the place nice and friendly. Also I thought the monthly fee was reasonable. I would recommend them.

While under care at Linden Village Lebanon, PA (Tabor Court), my loved one fell in the dining room and suffered a broken hip. If your loved one was also injured [date removed] please contact me via [removed]

I need to share that this facility was just on a list with a place for mom and nobody recommended it for my mom's specific needs. Another facility told me Linden Village was a great option for dementia patients. What I really like is the home like environment with common sitting and dining areas. The staff members are truly caring, and most know how to handle dementia patients with ease. My mom feels loved by the nurses and caregivers.

My stepfather who suffers from dementia, was accepted at ProMedica - Linden Village senior living facility in Lebanon, PA, for his long term comfort care. He resided in the STOY half-bath quad room cottage. The smaller private bedroom and pleasant dining area with limited number of patients sitting together helped to reduce the stress and agitation during mealtimes and family member visits. The Executive Director [name removed] and Senior Care Advisor [name removed], who is also a Certified Dementia Practitioner are very professional and proficient at handling the individual assessment and admission processes. They are always very caring, informative, responsive to questions, and friendly. All of the other administrative staff, therapists, and caregivers did an excellent job every day, carefully attending to my stepfather’s physical, medical, hygienic and nutritional mealtime needs. Our family highly recommends this facility for long term care of your love one.

Our experience was very good, [name removed] was loved even towards the end when she became more difficult to manage, I feel that the people at Linden Village went above what was expected. Of course the cost is never easy but when we moved [name removed] into a nursing facility and saw the price double it became apparent that Linden Village was a good value. [name removed] is now Home with her Heavenly Father and her care is 100% covered and 100% joyful, Praise God for his son.

I found Linden Village to be the most "homey" of the facilities I toured. The quad layout created small sections of residents, rather than long corridors that can get confusing. It felt the most like home over the other facilities.

Residents should not have things of value in their rooms, they tend to go missing. Every penny in Mom's purse disappeared, two watches and several other small items. More attention is needed in bathrooms especially it commodes. Table in dining room need wiped off after each meal.

I'm very pleased with Linden Village. The staff & facility are wonderful.

Facility is smaller than most but has a quaint feeling. Staff are compassionate and focused on the residents needs.

My sister entered Linden Village for more security. She had dementia and liked to wander outside. The assistants in her cabin were very patient and took time to really get to know the residents. The activities director was creative with music, crafts and exercise.

Staff seems to go above and beyond to keep mom happy and safe at Linden Village. Communication with the family is great. I ate Thanksgiving dinner with my mom and I thought it was very good. One minor complaint....mom's room floor could use dry mopping a little more often. Overall, I would recommend Linden Village to anyone who needed their services.

What a wonderful experience my family had with my loved one at the Harvest Festival that the Activities staff did an amazing job! It was perfect for my mom! We so appreciated the time and thoughtfulness that you and your team put into making this event a fun and enjoyable one. We look forward to the next resident/family event!

The staff works hard for these events. Making them interactive and fun. They are really caring people and very caring with the residents and families. It is nice to have these events in an environment where family members can spend time with loved ones in a safe space.

The only item I would like to see improve is that her eye glasses seem to always be dirty when I and other family members visit and so we clean them. All other areas are very well done. [name removed] is her best self the last few weeks she even has a significant other "[name removed] " who just turned 99 years old and is also doing really well. [name removed] no longer asks about her home or pets or anything from her previous life. She is happy and has forgotten former things. Linden Village is great!

The staff members at Linden Village were amazing, friendly, and kind. Food was good but not great. Rooms small but adequate. I called once and a resident answered the phone, which was a little concerning. Everything seemed clean.

They are all very nice, and helpful. The interaction with the staff is really good, and they keep us well informed. The activities are really good, and I am really impressed. My loved one is getting wonderful care for the price.

I have absolutely nothing bad to say about the place. They were very good to me and my mother. They treated her fantastic during the last weeks of her life and did whatever she needed. They treated us with respect and were very helpful. The head person, [name removed], treated me with the utmost respect and helped me with anything I needed. Before we even moved in, she made time on a Sunday for my sisters to come into town to tour. They are fantastic people, and I don't say that about many. They did not charge me a cent until my mother arrived, and when she passed away, I got refunded any unused funds right away. So they're very honest.

Linden Village was the best out of the facilities that we looked at. The staff let you know all the time how your loved one is doing and if there are any questions or concerns, they have been great with communication. They have things going on 3 or 4 times a day. They do crafts, questions and readings about history, finger nail painting, holiday parties, etc. We get a list of the activities and what all is happening at what time. Overall we have been very pleased and would recommend them to others looking.