Legend of Lititz

My siblings and I have been very pleased with Legend of Lititz. The tours of the facility, meeting some of the staff, and the very homey atmosphere made Mom less worried and fearful about leaving her home. She loves that it is all on one floor-no stairs or elevators. Lots of screened in porches and outdoor patios to sit and look at the beautiful flowers. A very quiet and caring atmosphere for Mom has also been great.

I will give APFM a 5 as well. It is a great service to families needing to make a change and it did not cost anything out of pocket. My loved one complained about the meals everywhere she went but I never had a bad one. Just not how she used to prepare meals! At 99 years old she did not want to participate. I think it was lovely and well maintained. I really appreciated them recommending hospice towards the end.

The staff are always changing. Definitely a revolving door over there. My mother was given the wrong meds, left unattended for hours after she rang for them. She was also given a suppository one time when she wasn't even constipated. I could go on about this. Most meals were liked by our mother. She did not participate in any activities. Finally, the care is not worth the money spent. I guess there are worse places, but that is not the point. Half the time the left doesn't know what the right is doing and I blame that on staffing. The manager was recently fired, which should have been done a long time ago! We asked for something as simple as a sliding door glide be fixed months ago as it is a safety hazard for my mother and it has not been fixed yet. Some employees do care and it shows, but for the most part, the place is like a circus although no clowns and it definitely isn't funny.

What we like the most about Legend of Lititz is that they keep the residents there active, and we would recommend this community to other families based on the experience we have had so far.

Staff is friendly & helpful. You are always greeted with a smile. Unfortunately, there is a lot of staff turnover and staff shortages which causes difficulty when trying to work through medical needs that arise. Room sizes and amenities that are offered to the residents in assisted living are excellent.

The meals are of good quality. The move in was a smooth process. Like many places, they are short of help. I would recommend this facility, as they do a lot of things right and they seem to care about their residents.

Best of the worst. Facility is good but company struggles to get enough employees. Food was not at all up to par, big disappointment. We picked due to proximity and being a nice facility (no smell, good maintenance).

Management was changing hands at the time of my mother's admittance. Care was poor at best. Sometimes leaving her sit in her own feces for hours. Room never cleaned. My sister did her wash. No hairdresser, no chaplin. A beautiful picture was painted when we moved her in, but such a disappointment soon thereafter. Been getting promises of things getting better. We shall see. Staff coming and going. Totally unorganized.

It was referred to me by A Place for Mom.It was also closer to where I live so I am closer to visit her weekly now. The facility is under staffed. I would like my loved one to be involved in activities. But again there's no staff to help get them there.The service is definitely not worth the cost.

My loved one is currently a resident at Legend of Lititz and overall the experience at this facility has been very good. The staff is friendly and helpful. The facility is well cared for and clean. There is a good variety of meal offerings/choices. Unfortunately, we have not been impressed with the Healthcare Supervisor. Overall, I would recommend Legend of Lititz to family and friends.

This facility is beautiful and clean. My loved one, says the food is awful and often served lukewarm. Sometimes they run out of ingredients, like beef or chicken There is no chef.The resident assistants are wonderful.[names removed] did a great job when hiring them.[name removed] from the finance department is awesome. [name removed]from maintenance is a resident favorite. So is [name removed] the health director.

Our family member loved living at Legend of Lititz. She felt comfortable and was included in all of the crafts and other activities they had going on. There were plenty of places for her to sit and be peaceful. And the staff were relatively easy to work with when we needed something.

I highly recommend Legend of Lititz. They were great. Everybody there was wonderful. They were very friendly and cordial, and they tried to help in any way they could. They went above and beyond with the care. They were there all the time with my mom, and they were there when I asked for help. They're just fantastic people who really seemed to enjoy and like the clientele. And you could see it in how they interacted with everybody. They were very upbeat. The food was wonderful. They gave my mom whatever she wanted, and they offered food to me when I was there. She had a good time with the activities. I think it was a great value.

We went with Legend of Lititz because of the location and my dad just liked the overall environment. It is an impressive looking place when you walk in, the appearance is very homey. He was able to get a room with a living room and kitchenette that were separate from the bedroom. The staff are very open to listen to any questions or concerns and help to address anything that may be an issue. My dad was a professional hill climb team owner and bike builder and they were curious and went in and looked him up. The staff decided to put on a whole presentation about him and the residents were able to ask him questions and he loved it. I thought that was very cool that they took such an interest to find out about him. I would definitely recommend the facility to others looking.