Legend of Lititz

This community was like a hotel with so many amenities. Everyone was nice and helpful. Costly but if we could work on pricing this might just be the place.

This facility was clean and beautiful same decor as the other legends. [Name removed] and I got along well and she talked about options that were available. My appt was not around any activity times so i did not see too many residents. The ones I did see looked older. There was no one to greet me at the receptionist desk when I walked i, but she showed up shortly after. The place which not too far from home was in the opposite direction so further from my office. I was pleased overall.

The place is beautiful to look at but the rest is lousy. They don't serve what is on the menu or if they do, its cold and small portions, skimping more everyday. The aides are not trained very well and are very lazy. They are ill-informed regarding medications and don't follow through when residents are sick. The management tells you what you want to hear and then disregards what you have said. Staff walks around complaining about their jobs all day.

The care has gone down since Legend took over this facility. The food quality has also suffered and basic dishes, like grilled cheese, is no longer offered. There are no accommodations for people who don't like the options for meals - like a sandwich, etc. You are served only what is served. the taste of the food has gotten worse also. Water quality in the facility has become an issue. Residents are complaining of grit in the water and recently breaking out in a rash. Staff do not listen to residents' complaints despite having meetings to discuss issues.

I am very pleased with signature senior living. The staff is friendly and caring. My mother is happy there. It is close to my home which helps. It is very cost effective. It has been a huge relief for me compared to the expensive facility she was at before. I highly recommend Signature Senior Living.

I placed my Husband in the memory care section December 2017. He has been there for two months and I am thrilled with the care that he is getting. I come to see him twice a day and he is clean and neat. He seems happy and taken care of. The nurses and care people are wonderful and keep him busy and functioning to the best of his ability. His room is clean and his laundry done well. My husband likes the food. When he requests something else they have no problem getting it for him. I am happy knowing he is safe . I truly recommend Signature .

very nice facility and friendly personnel - have a very good activities program - somewhat limited on medical aid and therapy -their food could be improved a little but is satisfactory - they have a very nice snack room and small movie theatre - they have a laundry room and a hair dressing room - the actual rooms are very nice

My mother has been staying at Signature Senior for almost two months now, and so far, it has been a very good experience. Going in, I had no idea that my mother would be able to have as much independence as she does here. The staff is friendly, and I appreciate that. The Facility is relatively new and very nice, and the courtyard they have has been perfect for enjoying the beautiful weather we’ve been having. The activities director is great as well. There’ Bingo, games, crafts, classes, and live music to keep the residents stimulated. Really my only complaint is that mealtimes are not very smooth running. They have no separate staff for the dining room. The caretaking staff doubles as the dining staff, and it just seems like no one is in charge. Other than that, the community is excellent.

My husband is living at Signature Senior, and so far, the experience has been very good. I love the cleanliness of the place. It is new, and it’s only about 60% full right now so they don’t appear to have a lot of activities, but the staff is very helpful. The person who processed us for admission was extremely considerate and patient. The quality of the food is also fine, but the variety could use improvement as my husband doesn't like fish or chicken. It took him a while to ask for alternatives, but it seems the kitchen staff is willing to accommodate when requested. Overall, our experience with Signature has been positive, and I would definitely recommend it to others.