Keystone Villa at Ephrata

It's wonderful to know that our father is enjoying secure living, enjoyable meals while being engaged with his peer group with socialization and activities. The staff is alway very friendly and dependable.

Keystone is adequate for our needs but falls short of how it was sold. Food quality is poor and communication is poor. The general atmosphere is friendly and most seem satisfied and content. I’d rate it slightly better than average.

Very happy overall. Staff is very attentive and helpful. Easy to get info and updates from management. The facility is kept very clean. The staff is friendly and helpful. Everyone says "hello" and are willing to take time for conversations. From what I have seen, care quality is very good. Have had no complaints at all from my Mother The staff has hung pictures for her and reset TV remotes when she scrambles to programming. Good with checking on her if she is late for a meal, etc. Good variety of food at meals and will accommodate a special diet or request. They will even deliver to apt if she doesn't want to go to a particular meal. I have had a meal there (as a guest) and the food is good. Daily activities and trips that cam be signed up for as well as scheduled activities in the facility to keep busy with. My mother likes to attend mass services on Wednesdays. Value is good for the amount of attention and care that she receives.

My mother-in-law moved into Keystone Villa in Ephrata approximately two months ago. She couldn't be happier! Her apartment is spacious, the staff are very friendly and the food is very good. She tells us every time we talk to her how happy she is in her new home! I would highly recommend this facility!

The admissions staff was great, finding a place and working with them was so easy. Nursing staff were so good, my father had an apartment when he was there so he did not have "daily" nursing services. Housekeeping and laundry were quick and efficient and kept same hours every week. Moving in was easy, elevators and have hand trucks etc to move in. Keystone also will have staff let you in, if needed. Food was ok, I think my father is pretty picky but he would have liked more variety but what was made was very good. Hard to make different things for everyone, but besides meals they had a sandwich/ soup option that was available. My father loved it there at keystone, but his health just deteriorated too quickly. I would highly recommend this facility.

Our experience was super. We chose the place because of the availability and what they could offer for care and services. We liked that the place was very clean and well taken care of. The staff were all extremely friendly and more than helpful. Period. Our experience even with the drivers was wonderful. They truly seem to enjoy their job as well. Everyone was very accommodating.

Keystone Villa at Ephrata is very open and has friendly people. The staff are friendly and helpful. They go out of their way to see that everything is taken care of. The food is good and always has a variety. Will even bring a meal to room if needed. They have activities every day if resident wants to keep busy. It is not cheap but you do get the value (and peace of mind) for cost. Very nice facility!! We are very happy with Keystone Villas at Ephrata as it is a nicely laid out, active and friendly community with a very attentive and caring staff.

Been here four years! It's home!

Nine years ago I had to make the decision to move into a senior facility. I'm so happy I moved here. I have a family of wonderful friends and a busy life that keeps me physically and mentally active. My family is very happy for me.

The staff is very caring. There are many varied activities which I love. Especially love working in the gardens.

I have been a resident of Keystone Villa since the 2nd day it opened-8 1/2 years ago. Am very happy here. Enjoy a lot of the activities.

Our loved one was only there for 4 days before he passed, however initially all of the interactions we had were all very positive.

Nice place. Very clean. My sister is treated very well. She loves the outings.

I come there to visit my friend. She loves it. Her apartment is beautiful. The place is so nice. Everyone is so friendly.

Mom is well taken care of. I am very pleased with the staff. They respond very promptly to my questions and I always talk to a live person when I call!

The staff (front desk, marketing and nurses) were extremely caring for both my father and myself in a difficult time. They explained everything clearly about room charges, housekeeping and laundry. My father enjoyed seeing staff members everyday as they greeted him by name. He immediately felt at home here. The laundry/ housekeeping was very thorough(made the bed, vacuumed etc). They came weekly on the same day. He really enjoyed the meals for the food, but also the social aspect. He also liked that he could call and have his meals brought to his room. The front desk staff was great at scheduling and helping with anything. I had weekly communication from staff about any concerns and anything that was needed was handled promptly. The staff, facility, quality was all really great. I definitely would recommend this facility to others. My father was at home and I felt secure knowing that he was in the best of care.

My mother has issues with the food selection, but she is a simple meat/potatoes/vegetables person. She prefers not to have the sauces, but that is just her taste.

I love living here. Everything is wonderful. I like the comradery, the people and the staff. I'd give it 10 stars if I could!