It was my choice to live in a situation such as this. I wanted to be around people like minded. 5 Stars! The food is good, staff good. Everyone is so kind!... Read more
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9.9
Review Score
Review Score
96 reviews9.9
Out of 10
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A Place for Mom has scored Keystone Villa at Fleetwood with 9.9 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Keystone Villa at Fleetwood has 96 reviews with an average "overall experience" of 4.8 out of 5.
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It was my choice to live in a situation such as this. I wanted to be around people like minded. 5 Stars! The food is good, staff good. Everyone is so kind!
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I enjoy all the attention I receive and I think the building is marvelous! The Christmas decorations are beautiful.
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Just having so many friends here and I feel very safe. Not having to cook and clean anymore, and that's wonderful. I love living here.
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The time I needed help getting up after falling off the couch the staff was quick to assist me and made me feel comfortable quickly. And there was the time the housekeeping came in to clean my living room windows as soon as I reported it. What a staff wonderful to be able to get out and have so much to do with others.
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A+ from the first floor to the third floor. There couldn't be any nicer people working here and the facility is top-notch. There is always so much to do here to stay busy. I try to take advantage of it.
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Keystone Villas stands out for many reasons. [name removed]made herself available to us throughout the process. She was an incredible guide during a difficult time. Thank you, [name removed], for your patience and professionalism. Our family was also impressed by the facility and what is offered there. The space had tons of amenities that made the residents feel comfortable, independent and engaged. The building itself is easy to navigate and has sweeping views of Blue Mountain. It was easy to see the well-being of those residing here. All of these things helped give us comfort knowing our family member would be happy at Keystone Villas.
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Overall it's a very nice place for seniors- my mother and my uncle who also moved there are doing well. They both socialize more - if your senior needs a lot of nursing care - be prepared to use supplemental nursing/care services. They need more training in the assisted living area.
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With my mother approaching 97, it was time to move to an assisted living facility. After visiting many facilities, we selected Keystone Villa at Fleetwood. My mother has been there for over 30 days now. My mother & I agree this has been a very good decision. The staff has been excellent, answering our many questions prior to moving in and supporting my mother during her transition. Staff visited my mother’s home several times. Observing the interaction between staff and residents indicates the relationship is very relaxed and comfortable. Residents are very friendly and my mother has already found a buddy to take daily walks. After many tours of the facility, I have concluded the facility is in very good condition and is well maintained. Although not a foodie, my mother reports the food is very good and loves the desserts. In conclusion, we consider Keystone Villa to have been a very good decision and recommend it to anyone looking for quality assisted living facility.
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Dad has been a resident in personal care at Keystone Villa at Fleetwood for one week now. He said it was a “great decision” to come here! We both were greeted with warm welcomes from everyone and his suite is beautiful. The staff has been extremely supportive and helpful with the transition from home into assisted living. Each staff member dad has interacted with has been taking time to get to know his likes & dislikes. They have also encouraged him to take advantage of the activities and outings available at KVAF. I feel very comfortable leaving dad in the care of the staff since I live out of state. My sincerest appreciation to the staff at KVAF.
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My loved one is currently a resident at Keystone Villa at Fleetwood and the experience has been great so far. It's a great facility, I have no complaints. The staff is very good. My loved one's care is top notch. The facility is expensive, but I am okay with that.
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Response from Keystone Villa at Fleetwood
June 17, 2024Thank you for your review! We are thrilled that you are having a great experience.
I visited 5 different facilities in my search for the right place for me. Everyone on the staff with whom I interacted, seemed focused. They were knowledgeable about their facility, they were interested in what I felt I need to know, and they shared their thoughts about the facility. Keystone is above any of the other facilities I visited. The staff set the tone for everyone, including residents at the facility. All of my follow up questions were answered. These were questions about storage space, resident safety and types of activities I might expect. They shared with me a copy of the activity calendar for the current month. While I was there, I was introduced to all staff members who happened to be in the area as I toured the facility. I met housekeeping staff not long after I became a resident. There is a total sense of 'team' among all staff, no matter what their responsibilities. The food seems to be of good quality, although I believe much of it is not created in the kitchen here but at the food service kitchens. I readily tell folks about my wonderful new home.
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I can not say enough about Keystone Villa in Fleetwood. From the first day, the staff has been excellent. My mom's transition to independent living has been wonderful. She is so happy there. I can not say enough about everyone there. With everything they offer, the price is very fair and the food is excellent. All I can say is it is by far the best choice we could have made for my mom. Everything about Keystone Villa exceeds our expectations.
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The staff is friendly, helpful and welcoming. They offer many different choices of apartment sizes. I would recommend Keystone Villa at Fleetwood to others.
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I took a tour of the community recently for my mother. Our tour guide was extremely helpful in answering all my questions and made it a very positive experience. The staff were very passionate and caring for the Seniors. I got an in-depth explanation of the activities, meal plans, and everyday care routine for assisted living services. Ultimately we decided to take a different route and for now, my mother will stay with a family friend.
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Keystone Villa at Fleetwood provided a home filled with love and compassionate care to our Grandparents in their last years. We would highly recommend Keystone Villa at Fleetwood. The team allowed our Grandparents to age in place with community and dignity.
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When my family and I came to tour the community the environment and the feeling when you walk in was very welcoming. They answer all your questions and provide resources if needed. It was a positive experience all around.
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My grandmother was a resident for 2 years before she passed away at the Villa . During that time she received excellent care and enjoyed the many activities offered . The staff was always available to answer questions ! I would highly recommend touring this community!
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Our mother needed a Personal Care facility on short notice. We were fortunate to have Keystone Villa near her home and a room was available for her to move in. The experience after two months has been fantastic. Our mother is settled in and enjoying her time there. The facility is beautiful, the staff is kind, compassionate, and caring. There is so many activities to keep her interested and engaged. Most importantly, she is safe. If we would have one criticism, it would be the hit or miss food service. We would highly recommend Keystone Villa for any family looking for a place for their loved ones.
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My mom and dad moved to Keystone in 2023 and the whole experience has been excellent. From the introductory tour and review of options to understanding all of the services and activities, the explanations , patience and care were outstanding. Since move in, I can’t think of anything they are missing in terms of care, attention, security, amenities or activities.. Highly recommended.
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My dad first moved into the Independent Living side of Keystone Villa at Fleetwood and the staff was so helpful in transitioning him into this new lifestyle. Dad adjusted quickly, became involved in several of the activities, and was very happy with his new "home". When the time came to transition Dad to the Personal Care side of the Villa, the staff was so helpful and caring in helping him adjust to this new way of life for him. The Caregivers are very caring of their residents and treat them with respect, kindness and love, and make them feel like family. It is comforting to know that while we cannot always be there for them, the "Villa Family" is there to care for them.
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See what the neighborhood has to offer and what’s nearby:
Keystone Villa at Fleetwood offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Keystone Villa at Fleetwood 9.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (484) 637-8200 to reach a resident at Keystone Villa at Fleetwood.
To reach a resident at Keystone Villa at Fleetwood call: (484) 637-8200
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.