What we like the most about this community is the friendliness of the staff as well as the activities. Based on the experience we have had with Westhaven Manor we would recommend this community to other families who may need a place for their loved ones... Read more
Westhaven Manor is an assisted living community located in a quiet, charming neighborhood of Westland, Michigan. Just a short drive from city parks and a lively downtown area, our community offers residents days they can look forward to. Westhaven Manor was built on the belief that home is a feeling just as much as it is a place, and our cozy interiors and living options were intentionally designed with resident experience in mind. Personalized care, attentive staff, and resident safety are paramount to us. We’re proud to employ caregivers that are prepared to address an array of different needs. For more information, get in touch with one of A Place for Mom’s Senior Living Advisors!
Common areas allow residents plenty of opportunities to socialize and engage in fun, organized activities. Whether you prefer to explore outside or relax indoors, Westhaven Manor has you covered. Our amenities include:
We make it a priority to offer a variety of personal, medical, and nutritional services to keep residents focused on what matters. Our services include:
At Westhaven Manor, residents can choose either...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.2
Review Score
Review Score
70 reviews9.2
Out of 10
5 star
50%
4 star
35%
3 star
9%
2 star
5%
1 star
3%
A Place for Mom has scored Westhaven Manor with 9.2 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Westhaven Manor has 70 reviews with an average "overall experience" of 4.2 out of 5.
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It's turning out to be great. Everyone is very friendly, the office staff is very helpful. The other residents seem to be pretty happy, and a lot of them have been there for a long time, which says a lot.
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There is very little participation in the activities. the activities are poor, not enough. The Carpet is missing in three of the hallways due to a previous fire the floors are concrete and have not been swept in 2 weeks. The food is horrible. Would not recommend this place.
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So far she seems to like it here. She hasn't had any complaints about the food, or other residents or anything else. This was pretty comparable in price to others we looked at.
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Response from Westhaven Manor
October 20, 2015Thank you for your review. We hope she has many years with us! All my best, Lauren Lucas
It's been great so far. We haven't had any problems. No complaints about maintenance or anything at all really. They were also one of the least expensive places we looked at. It's really working out well so far. I would give them a five.
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Response from Westhaven Manor
October 6, 2015Thank you for your nice review. We really are the most affordable community in our area and we offer everything right under our roof. We have a great staff, great community and THE VERY BEST residents. We really are Westland's little gem. All my best, Lauren Lucas
I can tell you that we are very satisfied so far with Westhaven Manor. It is a nice facility. It is clean. The staff here are friendly. I have no complaints about this facility so far.
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Response from Westhaven Manor
October 6, 2015Thank you for your nice review!
The Westhaven Manor is a very friendly community I have not meet any other community where everyone is so friendly the staffing is wonderful I have so many amenities available to and get to utilize them all which is a plus for me. Marty she was very helpful and she is the head of homestead.
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Response from Westhaven Manor
September 29, 2015Thank you so much for your lovely review. We are very proud of our community! Residents and their families are always our best source of referrals. If you have any friends looking for a great retirement community, please share Westhaven Manor with them. We are so happy that YOU are happy with your new home. All my best, Lauren Lucas
My 94 yr old mom was there for 2 yrs. she loved it. Might be going back. Loved staff. They are kind, thoughtful and lots of patience. Head office individuals: excellent
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Response from Westhaven Manor
September 17, 2015Thank you so much for your review. We would be happy to have her move back with us. All my best, Lauren
This place is has the most friendly people. They helped Mom make the tranisition from her condo to assisted living.
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Response from Westhaven Manor
September 16, 2015Thank you for your comment. We really have the best residents here! All my best, Lauren Lucas
I can not think of any improvements. They have just been helpful through the whole thing. I mean everyone has been nothing but helpful, because this is all new to me and they just got me through everything.
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Response from Westhaven Manor
August 25, 2015Thank you for your nice review. I am so glad that we were able to help you through this process. All my best, Lauren
They are great at Westhaven Manor. The activities are really good. Maybe they have this and I don't know yet but I would like to see them have a meet and and greet for new residents. Mom is shy and I would like her to get out and meet people. Having something organized like that would really help. The staff there is just wonderful. Whatever we need they are always right there to help.
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Response from Westhaven Manor
August 28, 2015Thank you for giving us such a lovely review. I appreciate your suggestion and I will pass it along to our property manager. You and your Mom will find that the residents here are WONDERFUL. It really is like one big family and I know your Mom will have many friends here in no time at all. Thank you again, Lauren Lucas
We are very happy with Westhaven Manor. It's beautiful! The staff is great and the location is great. The food is good, we love it! She really likes it there and it was a lot less expensive here than other places in the area we looked at.
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Response from Westhaven Manor
July 15, 2015Thank you so much for the lovely review. We really strive to be the very best! Westhaven Manor really is the little tucked away gem of Westland. We are glad that your family is pleased and happy! All my best, Lauren Lucas
Only offer 1 meal a day and Medication mgt. is $630 per month. Too expensive.
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Response from Westhaven Manor
May 29, 2015Hi, Currently we offer dinner for our residents who wish to take a meal program. Many of our residents still enjoy cooking their own meals. We do have other options available for those who wish to have all three meals provided. At Westhaven Manor, we strive to remain the most competitively priced senior community in our area, offering choices and options that other communities do not. Thank you for taking time to submit your review. It is always appreciated.
Everyone was so nice and very helpful. Administration was helpful... even when I wanted to come back for a second visit, the manager stayed late so I could do another walk through. Visually, everything very appealing....neat and clean. I've encountered some of the residences before and after moving my mom in and all of their replies were positive. Some of them had been there 3 months and others for 12 years. Thank you so much for your help.
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Response from Westhaven Manor
May 29, 2015Thank you for the nice compliments! We are very proud of our staff and are always striving to go the extra mile.
My 83 year old uncle had previously looked at a few retirement centers on his own and was very disappointed at what he found. Thru A Place For Mom, he let me help him look again. We saw a number of places but as soon as he entered Westhaven, my uncle knew it was for him. He was attracted to the apartment style feel. The residents were very engaging and outgoing and THAT was what my uncle was really looking for. The apartments were clean, quiet and well kept. The grounds were also well cared for, plenty of sidewalks and paths. We love how the property is nestled between a neighborhood, a park and an elementary school. The school is separated by a wide "green-belt" so you don't hear the bells or kids yelling. Westhaven provided us with invaluable resources to help us sell my uncle's home, and move/clean out the home. Both companies were professional and patient! Lauren at Westhaven gave me support and kept in touch to make the transition as smooth as possible. My uncle couldn't be happier!
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Response from Westhaven Manor
May 29, 2015Hi Kathleen, Thank you for your kind words! We also knew the moment we met your Uncle, that he would be a wonderful addition to our Westhaven Family. It is always our pleasure to be of service to our residents and to their families! We look forward to many happy years with your Uncle.
Pleasant visit, but rooms we saw were small and we did not feel it was what we needed. For example, the bathrooms were not barrier free. Dining facility is small and serves for only one hour a day.
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Response from Westhaven Manor
May 29, 2015Thank you for taking the time to write a review. We do have a variety of different floor plans available that vary in square footage. Possibly when you visited we didn't have any available. We do offer barrier free apartments as well. Typically, our community is full, but we do have a waiting list that is available. The reason for our smaller dining room is because many of our residents still enjoy cooking for themselves in their apartment. For those who no longer want to cook, we do offer the option of them having their dinner prepared. It is always the residents choice to eat in the dining room with others or they can have their meal delivered right to their apartment at no additional charge. This allows for a variety of options that isn't seen at other communities. Thank you so much for your review. Please feel free to call me if I can ever be of assistance in the future. All my best, Lauren Lucas
Mom adores her new home. She has a roomy one-bedroom apartment, so she has privacy, dignity, and some of her favorite things, while also receiving services that make her feel secure. They offer chair exercise and chair yoga classes, a beauty parlor, and a clinic. There is transportation to the store and bank, and transportation for other things can be arranged. She is new to the area, and the staff are helping her find a new doctor and other services. The thing that makes her most happy is that the other residents are so friendly and helpful, she feels at home after only a few days.
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Response from Westhaven Manor
May 29, 2015Hi Lindi, Thank you so much for your nice review! I don't mind tooting our own horn, we are very proud of our community, our staff and especially our residents. Visitors often tell us how comfortable, warm and inviting our community is. I am so glad that your Mom is enjoying her decision to make Westhaven Manor her home. This is exactly what we strive to accomplish! All my best, Lauren Lucas
My Mom has an appointment to sign a lease at Westhaven. It is gorgeous, the staff is friendly and helpful, the residents appear happy and welcoming. I believe that she will be very happy here.
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Response from Westhaven Manor
May 29, 2015Thank you for taking the time to share your experience. We are very proud of our community. We really are the hidden gem in Westland! We hope to have many happy years with your Mom being part of our family! All my best, Lauren Lucas
So far we've been pleased with our experience with Westhaven Manor. It's a well kept, clean community, the staff are friendly, and the services they offer have met my loved ones needs. The staff have been very easy to work with, and it was a nice smooth transition into the community for my loved one.
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Response from Westhaven Manor
May 29, 2015Thank you for taking the time to share your experience! We are so proud of our community and it is always nice to hear that we are truly serving the needs our residents and their families. We have a great staff that we are very proud of and the BEST residents around! It is always our pleasure to be of service to you all. All my best, Lauren Lucas
My mother didn't want to move from her home but also knew that she couldn't stay in her home. Westhaven Manor was affordable and had great amenities. The Staff are very nice and I felt comfortable knowing my mother lived there. My mother had a difficult transition just from being stubborn and coming to grips with the loss of her home, car, and 2 children died unexpectedly after she moved in. Due to grief and loss of hearing, she didn't socialize or take part in the any activities offered. But she was "softly" encouraged to do so, never pressured. My mother did use the beauty shop and was thankful that she was able to get her hair cut and permed without leaving Westhaven. She appreciated the fact that she didn't have to bother me to take her to get her hair done. Despite her personal struggles, she told me, "this place is really perfect for me!" Thank goodness because i was feeling remorse for making her move. Not only are the staff friendly and compassionate, but the other residents are nice as well. There are nice acitivies (bingo, ice cream socials, and such), rides to local stores and banks, a little store for necessities, a beautician, a physician on staff (a couple of days per week) and a visiting podiatrist. Westhaven is a great senior apartment complex. Also my mom had a barrier free apartment. At home she couldn't bathe or shower because of the difficulty she had stepping over the tub. Her bathroom shower had no barrier, she could walk in and sit in a shower chair (or stand if she wanted.) Westhaven Manor was half the money as other senior apartments, which she could afford on her fixed income. "A Place for Mom" referred me to Westhaven and I am grateful. I was hesitant to speak with "A Place for Mom" because I was afraid that there was some small print somewhere where I would be sorry for using their services. I can't tell you how helpful "A Place for Mom" were and there wasn't any catch, no small print. They were extremely helpful to me and offered help in other ways as well. I recommend "A Place for Mom" and Westhaven Manor to anyone struggling with this type of decision. My mom wouldn't go to the ear doctor to get help for her lack of hearing but I made an appointment anyway. I knew that she would socialize if she could hear. Unfortunately my mom passed before she could make this appointment. I am an extremely critical person and so was my mother but I have nothing negative to say regarding Westhaven Manor or A Place for Mom.
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Response from Westhaven Manor
May 29, 2015Hi Kerri, I am so pleased that you shared your experience. I am thrilled that your Mom had a great experience during her time with us. Speaking for the staff of Westhaven Manor, we strive to make our residents transition as smooth and comfortable as possible. We do understand that it can be a frightening and stressful time and we are always conscious of the fact that this is a big decision. We are so very fortunate to have a truly caring staff and the very BEST residents around. When we hear that we were able to make someone's move positive and as stress free as possible, it warms our hearts. Thank you so much for your kind words and for allowing us to serve your Mother, as well as your family. All my best, Lauren Lucas
Was able to see us at the last minute on a Saturday. Very helpful.
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Response from Westhaven Manor
May 29, 2015Hi Richard, Thank you for taking the time to write your review. We completely understand that there are times when a family needs to visit beyond our regular office hours. I am glad that we were able to accommodate your needs. All my best, Lauren Lucas
See what the neighborhood has to offer and what’s nearby:
Westhaven Manor offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Westhaven Manor 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (734) 729-3690 to reach a resident at Westhaven Manor.
To reach a resident at Westhaven Manor call: (734) 729-3690
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.