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My husband entered Windsor at Ortega about [date removed]. He passed on [date removed]. The care that he received was very good. Staff was very supportive to me. It's a great place. I highly recommend them to anybody.... Read more
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.9
Review Score
Review Score
96 reviews9.9
Out of 10
5 star
79%
4 star
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A Place for Mom has scored The Windsor at Ortega with 9.9 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, The Windsor at Ortega has 96 reviews with an average "overall experience" of 4.7 out of 5.
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The staff has been helpful in taking care of my husband who has dementia. They are always kind and friendly with us.
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Response from The Windsor at Ortega
February 27, 2023Thank you for taking the time to leave us a 5-star review! We love having you and your husband with us. Thank you for your feedback on the staff, and your experience here at The Windsor at Ortega
All is well we are pleased.
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Response from The Windsor at Ortega
February 27, 2023Katherine thank you for your 5-star review! We love having you with us and appreciate your feedback.
Everything is fine. No complaints.
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Response from The Windsor at Ortega
February 27, 2023Thank you for your 5-star review! We appreciate your feedback.
Beautiful facility. Been here for over 6 years as a resident. Some converns with dietary.
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Response from The Windsor at Ortega
February 27, 2023Joseph, thank you for taking the time to leave us a 5-star review! We love having you with us. Thank you for your feedback on the meals, facility, and your experience here at The Windsor at Ortega.
I like this community because the people are nice.
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Response from The Windsor at Ortega
February 27, 2023Thank you for your feedback on the community at The Windsor at Ortega. We appreciate your glowing 5-star review!
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Response from The Windsor at Ortega
February 27, 2023Thank you for taking the time to leave us a 5-star review! We love having you with us. Thank you for your feedback.
The groups are very friendly.
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Response from The Windsor at Ortega
February 27, 2023Thank you for taking the time to leave us a 5-star review! We appreciate your feedback.
I am pleased with the care mom is receiving at Windsor. The staff makes sure she participates in the activities.
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Response from The Windsor at Ortega
February 27, 2023Sherrie, thank you for taking the time to leave us a 5-star review! We love having your mom with us. Thank you for your feedback on the care, staff, and your experience with The Windsor at Ortega
Staff is great and services are wonderful. Food in the facility is great. Staff are very helpful.
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Response from The Windsor at Ortega
February 27, 2023Betty and Sonny thank you for taking the time to leave us a 5-star review! We love having you with us. Thank you for your feedback on the facility, services, staff, and your experience here at The Windsor at Ortega.
I like having my meals made for me. The staff very nice and kind. It's just wonderful.
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Response from The Windsor at Ortega
February 27, 2023Clare thank you for taking the time to leave us a 5-star review! We love having you with us. Thank you for your feedback on the meals, staff, and your experience here at The Windsor at Ortega.
I like the games and things we do. Make a lot of friends. I like my apartment.
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Response from The Windsor at Ortega
February 27, 2023Edna, thank you for taking the time to leave us a 5-star review! We love having you with us. Thank you for your feedback on the games, apartments, and experience at The Windsor at Ortega.
Have been here almost 2 years (age 102). This has supplied me with what I need. Everything has been adequate. Fun. I appreciate the care I receive. Am here for the nice quiet life - thanks.
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Response from The Windsor at Ortega
February 27, 2023Hazel thank you for taking the time to leave us a 5-star review! We love having you with us. Thank you for your feedback on the care you have received!
I enjoy some of the activities (bingo the most) but would like to see new ones as well. Some of the staff can be very mean/rude/disrespectful and would like to see the few bad ones be removed. I enjoy everyone in the dining room and the socializing experience during the meals.
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Response from The Windsor at Ortega
February 27, 2023Pricilla thank you for taking the time to leave us a 5-star review! We love having you with us. Thank you for your feedback on the games, staff, and dining experience.
I enjoy the attitude from the staff. I would like to see changes in the menu.
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Response from The Windsor at Ortega
February 27, 2023Thank you for your feedback Bob! We appreciate your review on the staff and menu. Thank you!
I enjoy meeting new people and seeing everyone be so positive.
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Response from The Windsor at Ortega
February 27, 2023Thank you for leaving us a 5-star review Lisa! We appreciate your feedback on the people at The Windsor at Ortega. We love having you with us.
I think the community is good. The care staff is good. The food is good.
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Response from The Windsor at Ortega
February 27, 2023Thank you for taking the time to leave us a 5-star review! We love having you with us and appreciate your feedback on community and care.
I enjoy living here, but would like to see a change in the menu along with better food. Everyone is friendly and welcoming.
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Response from The Windsor at Ortega
February 27, 2023Thank you for taking the time to leave us a review! We love having you with us and appreciate your feedback. Thank you!
Making changes daily. I'm able to be alone or be around others when I want to. I feel limited to the places (trips) we go to. I would like to have and see other options.
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Response from The Windsor at Ortega
February 27, 2023Thank you for your feedback on our activities and trips! We are constantly trying to improve and love having you with us.
Like the activities and social time.
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Response from The Windsor at Ortega
February 27, 2023We love having you with us Bess! Thank you for your feedback on the activities available.
Would like to have a code to be able to enter when I need or my family instead of waiting for someone to open door (after hours). It's a good place to live. it's a place I am proud to call home.
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Response from The Windsor at Ortega
February 27, 2023We love having you with us! Thank you for your feedback, we appreciate your review.
See what the neighborhood has to offer and what’s nearby:
The Windsor at Ortega offers 1 Bedroom, 2 Bedrooms and Studio. Learn more.
A Place for Mom has scored The Windsor at Ortega 9.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (904) 353-9500 to reach a resident at The Windsor at Ortega.
To reach a resident at The Windsor at Ortega call: (904) 353-9500
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.