The Windsor at Ortega

My husband entered Windsor at Ortega about [date removed]. He passed on [date removed]. The care that he received was very good. Staff was very supportive to me. It's a great place. I highly recommend them to anybody.

Looks like a very nice place.

I recently have been in search of a new home for my grandfather. My grandfather is no longer capable of doing it all on his own. So I googled some places and your facility came up. My partner and I came in and toured The Windsor in Ortega. Wow! The community is amazing. Everyone we encountered was so helpful and kind. The sales-team was extremely knowledgeable about my grandfathers condition and what his needs will be moving forward. I actually left with more knowledge about the entire process. This is not an easy thing to deal with and its nothing I've had to do before. They understood my worries and fears and helped ease my mind. I have been dreading taking this next step and they just made me feel at home and at ease. We have not chosen a community yet...but out of all the spots we stopped and visited...this by far was the most inviting, clean and knowledgable.

The team and associates greet you with a smile and are eager to help. I enjoyed my visit and meeting the team. I would have peace of mind placing my mom here with the team in place. You can tell they really care.

I came in for a tour to check it out for my grandpa. The grounds are beautiful, the common spaces are well kept and the rooms are inviting. The staff is absolutely amazing. Very helpful and knowledgeable. This community is definitely high on my list.

Wonderful facility!

My husband and I toured the building with my dad and his wife with the intent to find an assisted living community where they can comfortably reside and progress as they age. The staff that toured us were knowledgeable, understanding of aging adults needs, helpful and we did not feel pressured but rather encouraged through this process. We were shown several different apartments and all the amenities available to my dad and his wife as well as for our family.

We moved our parents to Windsor at the Ortega a month ago. What a wonderful experience. The staff immediately engaged with us, getting to know the supports we needed, and what they could do to make our parents new place a home. We could not be more pleased. The staff has exceeded our expectations. They are caring, responsive, and they always approach our parents with a kind word and a smile. The quality of care and responsiveness is impressive. We are constant communication with the staff, who make sure that they meet all of our parents needs. We highly recommend Windsor at the Ortega.

What our family likes the most about The Windsor at Ortega is the friendliness and quality of care given to the residents by the staff members. Based on our experience so far, we would recommend this community to others.

The staff is friendly and attentive to residents at The Windsor at Ortega. The housekeeping is great, the facility has never had an odor even when the resident was bed ridden. The communication is okay, the family is informed of what is going on with their loved ones. The move in was smooth and fast. The meals are good, the residents get soft foods so they can eat it. I would recommend The Windsor at Ortega to others.

Many of the staff members are very kind and caring. Overall, it has been positive. We picked this community, because of the location, cost and breadth of services provided. I would recommend it to others.

Good

I love this place after 3.5 years. The residents are nice people.

An incredibly caring facility. As a resident, I feel as though I am looked after by an affectionate staff.

Overall great!

I like walking in the courtyard every day. I like having lunch with my friends and I love my apartment. It's a nice place to live.

The staff has been helpful in taking care of my husband who has dementia. They are always kind and friendly with us.