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The Waterford at Shavano Park

4096 De Zavala Road, San Antonio, TX 78249
9.3
Review Score
36 reviews

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The Waterford at Shavano Park indoor common area
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6 Floor plans
6 Floor plans available
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street view of The Waterford at Shavano Park
Karen James - Child of resident/client
5.0
Best of Bad Situation

Having to put your Mom or Dad in a place to be cared for is always a difficult situation. We have been in a few facilities before Aventine at The Etta and I have to say this place is far above our past experiences. The facility is clean and does not "stink". It is open and airy and sits in the middle of a grove of trees. The staff here is truly wonderful. They really care about my mom. If your family has to choose this option for your parent, Aventine at The Etta is a good choice.... Read more

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About the facility The Waterford at Shavano Park

The Etta at Shavano Park is a pet-friendly community with a homelike yet modern atmosphere. Seniors in need of assisted living or memory care are invited into this safe environment located in San Antonio, Texas.

Residents at The Etta at Shavano Park can receive quality care and living accommodations. Customizable care plans are created according to residents' needs. The services may include assistance with activities of daily living, coordinating medical appointments, and facilitate home health visits. These plans are fulfilled by round-the-clock professional caregivers and licensed nurses. In addition to receiving quality care, seniors can choose to reside in a private suite, semi-private suite, or one-bedroom apartment.

When residing at The Etta at Shavano Park, residents have access to a full-schedule of activities and homelike amenities. Common daily pastimes include yoga exercises, religious services, manicures, games, happy hours, and more. When residents are not participating in activities, they can enjoy the three chef-prepared meals served daily in the restaurant-style dining room. Between a luxurious patio and a TV lounge, there are various common areas for residents to socialize and relax. Feel at home with tailored care at The Etta at Shavano Park.

State licensing information

To explore the licensing information and compliance histories of senior...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Waterford at Shavano Park is a community within Sonida Senior Living properties. See all Sonida Senior Living communities.

Pricing for The Waterford at Shavano Park

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Waterford at Shavano Park

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13
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Fri
14
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Sat
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Amenities at The Waterford at Shavano Park

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Guest Meals
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Ground Floor Units
Handicap Accessible
Air Conditioned
Cable or Satellite TV

Facility Amenities

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

American Sign Language
English
German
Spanish

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Other Religious Services
Art Classes

Reviews
for The Waterford at Shavano Park

Write a Review

9.3

Review Score

Review Score

36 reviews

9.3

Out of 10


5 star

62%

4 star

25%

3 star

12%

2 star

0%

1 star

3%

36 reviews

A Place for Mom has scored The Waterford at Shavano Park with 9.3 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, The Waterford at Shavano Park has 36 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.6

Friendliness

4.6

Meals & Dining

4.1

Care Services

4.4

Activities

4.6

Staff

4.6

Value for Cost

4.1

Overall Experience
22
9
4
0
1
Date Submitted
0
9
23
Reviewer
7
23
6
0
Care Received
26
10
21-36 of 36 reviews
Sort by

5.0
Anonymous - Child of resident/client
Assisted Living
August 1, 2023
Verified Review
Content with this choice for our Loved One

I appreciate all the activities offered, exercise programs, the comfortable accommodations,how clean the facility and my loved ones room is! The total first impression of the entire home outside and in was pretty as well as warm and welcoming! With my Mom still being able to still do a lot of things, as mentioned before, the number of activities offered, so that she can stay busy along with having time to make new friends and not just confine herself to her room. The residents there are also so kind and cute! Felt Mom could really enjoy living there overall.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Waterford at Shavano Park

August 2, 2024

Thank you for your review and feedback. We take pride in serving our residents and community.


5.0
DB - Child of resident/client
Assisted Living
June 20, 2023
Verified Review
Review for The Etta at Shavano Park

We are currently very happy with the facility & staff! It's been great & my mom really enjoys it there. We looked at several before choosing here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Pamela N - Child of resident/client
Memory Care
May 3, 2023
Verified Review
Peace of mind for my sister and I

My parents are receiving excellent care in the memory care unit. Memory Care unit only has 17 residents so ratio of caregiver to resident is amazing. We were very lucky when we needed to move them into memory care an apartment was available. Every staff member has been very friendly and helpful. My mother was coming off of a fall followed by hospitalization and rehab... we were advised after her falling at Independence Hill Assisted Living that we needed to relocate both into memory care. We inquired at the Etta on [date removed] and had approval with move in for them by [date removed]. We have been blessed by this.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Michael - Toured community
Memory Care
February 20, 2023
Verified Review
Tour Review

Our family had an in person tour and we really liked the community as well as the tour experience, however their outdoor area was just smaller then what we were looking for.


5.0
Margaret Z - Sibling of resident/client
Assisted Living
December 6, 2022
Verified Review
Very nice

When I toured The Etta at Shavano Park there were several activities in progress. All of the residents were engaged in the activities. They were putting together a women's choir at the time, with 5 or 6 residents. The residents are very involved in the activities. The Etta at Shavano always had two residents as greeters at the front door, so when I walk in I am greeted every time with smiles.

Read More

5.0
anonymous - Child of resident/client
Assisted Living
October 13, 2022
Verified Review
Highly recommend

We had a wonderful experience at The Etta at Shavano Park. The staff is great the food is great, it was all around a positive experience. My loved one really enjoyed his time here, but he decided that he wanted to move home with me so that is what we are going to do. I would highly recommend the facility to others.


5.0
anonymous - Child of resident/client
Assisted Living
August 12, 2022
Verified Review
Great Community - Would Recommend

Mom adjusted fairly quickly and has made some friends quickly. The staff is great at pairing up the residents for success in this area. The staff is courteous and very responsive to our requests for Mom's care.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
Jennifer R - Child of resident/client
Assisted Living
July 12, 2022
Verified Review
Highly recommend

The staff here actually care about the residents, you can tell that it is not just a job for them. They pay very close attention to her habits and wants and needs. They have been great with communication and call me with any sort of updates. They have a lot of activities offered for the residents, they keep them very busy with things like games, movie nights, yoga classes, etc. I am so blessed to have found this facility for her. She absolutely loves the food as well. I recommend The Etta all the time for people looking for care for their loved ones.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Friend of resident/client
Assisted Living
June 24, 2022
Verified Review
a wonderful community for the population they service

The Etta at Shavano Park is a very clean community and we have been so impressed by the staff - they give just such compassionate care to the residents. We have no problem recommending this community to families based on our experience. The activities are awesome they really keep all the residents so engaged. For the price and with everything that is being delivered and offered within their constraints especially with care these days it is great.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Peggy - Loved one of resident/client
Assisted Living
April 4, 2022
Verified Review
friendly, clean and making improvements all the time

Our aunt is very happy there, the facility has been very accommodating with everything up until this point. We are very pleased with the services and the people there, the staff are really on top of things. They have done really well so far. Sometimes our loved one complains about the variety of the meals and how there is a lot of Mexican food being served

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
March 28, 2022
Verified Review
tour review

Our family had an in person tour and the facility itself was very nice and the lady who took us on the tour was very informative and helpful. However if we remember correctly the memory care unit was separate from the rest and we knew if our loved one had to move to that side we would want them to still be in a stimulating environment.


5.0
anonymous - Toured community
Assisted Living
February 22, 2022
Verified Review
My tour review

It felt like the sales said one thing and then we got there and it was different. The people that I know are going to be with my loved one and caring for my loved one is the ones I want to get close to. With the staff shortage right now I think there is a struggle with care. I did not feel like all things were up front. Also it was important for me to meet the director and the person that I would be working with everyday. It was a great tours and a lot of knowledge but everything was flashy and appeared to be more than what was actually offered.

Read More

Response from The Waterford at Shavano Park

March 1, 2022

Thank you for your review. Our priority is to provide quality care and services. We invite you to reach out to the community Executive Director to discuss any personal concerns you may be experiencing and how we can resolve them. Thank you for being a valued family member.


4.0
anonymous - Toured community
Assisted Living
October 18, 2021
Verified Review
Our tour experience

I was able to have an in person and The Etta is not very interesting it did not really stand out to me. I looked at their sister community which was much more impressive.


5.0
Paula - Loved one of resident/client
Assisted Living
October 15, 2021
Verified Review
The Etta is a Trusting Place for Family Members

They did a great job. I would highly recommend this community to others for their loved ones. The staff are great caregivers. They understand the family and the responsibilities to the residents. The family is very pleased with our experience.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Assisted Living
July 30, 2021
Verified Review
My review of The Etta at Shavano Park

Our family was able to have an in person tour, and they were some covid restrictions but they did allow the residents to mingle with each other. We saw some sitting at game tables, while wearing masks. It was a nice facility but the location was just a little farther then what we were wanting.


5.0
Sam R - Child of resident/client
Memory Care
June 8, 2021
Verified Review
Great experience

We chose The Etta because they were a pet friendly facility and allowed her to have a cat, the setting is beautiful surrounded by trees, and the staff that I worked with were just fantastic and very responsive. I took that as a good sign that they would be responsive once she was a resident here. They were very good on the covid 19 protocols but very flexible as well with visitation and give weekly updates and constant calls. I would highly recommend to others looking.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 21-36 out of 36 reviews

Neighborhood around The Waterford at Shavano Park

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Frequently Asked Questions about The Waterford at Shavano Park

The Waterford at Shavano Park offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored The Waterford at Shavano Park 9.3 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 806-7398 to reach a resident at The Waterford at Shavano Park.

To reach a resident at The Waterford at Shavano Park call: (210) 806-7398



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.