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The staff were friendly, gave you hugs, have even visited us over here even though they work at the Etta -- a very family feeling. The William closed 15 May. We were given 30 days notice . Living at [name removed] now but would love to go back to the William..... Read more
Filled with modern luxury, The William is an upscale senior living community that specializes in assisted living and memory care services. The modern community is located in San Antonio, Texas, and is within driving distance of multiple hospitals.
Individualized care is provided by round-the-clock caregivers and is overseen by nursing staff. Caregivers can provide a variety of services, which may include helping schedule medical appointments, assisting with activities of daily living, and assisting with medications. Additionally, residents have access to physical therapy and in-house visits from medical professionals. Residents with memory loss receive care through Teepa Snow’s GEMS program, which separates seniors into groups according to their current capabilities and difficulties.
Additionally, residents in assisted living can choose between various living accommodations, including studio, one-bedroom, and two-bedroom apartment options. While those in memory care always reside in a private studio. All living spaces value residents' safety with features like an emergency call system, a walk-in shower, and grab bars.
While living at The William, residents can participate in recreational activities and indulge in on-site amenities. The community has a full calendar of daily activities like exercises, trivia competitions, religious services, manicures, walking club meetings, happy hours, bird watching adventures, and more. When the...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The staff were friendly, gave you hugs, have even visited us over here even though they work at the Etta -- a very family feeling. The William closed 15 May. We were given 30 days notice . Living at [name removed] now but would love to go back to the William..
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[Name removed] was a sales manager that helped us initially. She was wonderful with the move-in process and even helped us find some movers to help move my dad's furniture. The nurses and housekeeping people that I met were very nice as well as the staff in the dining room. I liked how the dining room felt more like eating out instead of a cafeteria, so I think that's really nice. All of the staff are very friendly and helpful. When I call the front desk to check on things for my dad, they're always very nice and friendly, and they know exactly who I am. I would recommend this facility. The William is a nice place. And is a good fit for my father.
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I like that this place is friendly and welcoming. I love that the staff and management are all nice. I think the food is very good as well. I appreciate that the staff come right away when I need assistance.
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It’s been nice living here. I like the food. I love attending activities, it’s so much fun. The staff are helpful and nice. The housekeeping is doing a good job cleaning my room. I am very happy living here.
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I truly enjoy living here! I like all of the people that I live with at The William, we really enjoy the activities they provide us, and the care staff is pretty good at their jobs. I can’t think of anything I don’t like.
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I love my friends here at the William. I appreciate [names removed] for coming right away when I press my pendant. I love [name removed] too, she is very efficient and prompt on everything. She is always willing to help and always check up on me. I love the activities that we have specially the events we had.
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I love living here at the William. I love the food they serve and the staff are very friendly. I appreciate the Activity Director because she keeps us active and she has a lot of fun activities. The general atmosphere is good.
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I love living at the William. I enjoy living here specially attending the happy hour. I love spending time and talking with the other residents. The staff are very friendly and helpful. I feel safe living here.
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My parents are currently residents at The William and most everything has been very good for them so far at this facility. At the time of move in, the staff to patient ratio at this facility was very good and the staff were ever present and attentive. Medication distribution was a bit bumpy at first, especially since my parents got used to their own system that did not match the facilities specific instructions. Overall, I would recommend The William to others.
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My mother was previously a resident at The William. I have moved her to a different facility. My suggestion for improvement: they need to communicate better. No one ever communicated that the AC had been off for a total of 5 days. My mom had to sleep in a room where the outside temperature was over 103 degrees. Her door automatically closes , so it keeps in all the heat. It's pretty sad when my mom, who has dementia, knows to prop a chair to hold open the door so that cool air can come in. Very disappointed in The William.
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Response from The William
October 4, 2023We appreciate your feedback and take your rating seriously. We're sorry to see that you've given us a 2-star rating. We strive to provide the best experience for our residents and their families. If you have any specific concerns or issues you'd like to discuss, please feel free to contact our Executive Director, Brandon Williams, at 210-806-7236. Your input helps us improve, and we hope to address any issues you may have encountered.
It's a good place. Very welcoming. We picked because of the homey environment.
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Only issue is, when the regular med techs are off, like 2 days a week, they don't get their pills or get them very late in the day or evening. Other than that, she was a mess both physically and mentally when she went into assisted living and she has done 100% turnaround. I am shocked in the transformation and she is having so much fun. I am so thankful for A Place for Mom.
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What our family likes the most about The William are the people are all so friendly. I like the fact that I can come and go anytime of the day or night. Based on the experience we have had so far, we would recommend this community to other families
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We didn't have a happy experience here. There was a lot of staff turnover. There was no communication with hospice and med techs. We were sold by the original director, and left a couple weeks after my loved one moved in. There is a lot of agency staff for housekeeping. The batteries in the smoke detectors went out, and the community didn't have anyone to assist with replacing the batteries. We saw pests. There was an staff argument in front of residents and visitors and this caused the chef to quit. We had to track down caregivers or med techs to provide medication to our loved one since this wasn't given on time.
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Response from The William
April 26, 2023Thank you for taking the time to provide feedback for our community. Here at “The William, we greatly value input from our residents and community members to continue to improve and innovate. We appreciate your honesty in providing feedback to us. Would you be willing to further discuss your experience with me by phone or in person in our community? Can you let me know when would be a good time for me to give you a call? Warm Regards, Chris Terry, Corporate Director of Sales
The William's staff is very good. They are very friendly and respectful to the residents. The food generally is good. They have a new director over the food and she's making a lot of changes that are for the better. The William has been in a transition. Shortly after moving my loved one in, they lost the Director. So they're still trying to hire the Director and an Activity Director. But overall, my loved one is very happy. The room/apartment that my loved one has is very large and she feels nice and cozy in her apartment. She quickly met a bunch of people that love to play Bingo and has gotten started with that and says she really likes her friends. The building is older, but they are in renovations mode as we speak. So I look forward to good things coming down the road. At this point, I would recommend The William to friends and family.
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The community was okay. The food was good. Some of the caregivers were really nice, but they need more training. They need to improve with the leadership/management. My loved one was there a short period of time. They had staffing issues, which was concerning. I was dissapointed with my experience. They didn't seem to be able to take on the load or provide services, that we were paying for.
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Response from The William
February 20, 2023Thank you for your feedback on your experience. We strive to provide the best possible care and service to our residents. We invite you to contact our Executive Director to share more of your experience. Again, we thank you for being a valued part of the William family.
My loved one picked the community. It's very quiet and some of the ammenities, is not in good shape. The rooms are not in really great shape. They could update the floors, cabinets, and maybe do some remodeling. It could be cleaner and more well cared for. It's not a lot of people for my loved one to engage with. It's not a vibrant community. They don't have activities, that reall appeal to my loved one.
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Response from The William
February 14, 2023Thank you for your feedback about our community. We value your input and utilize these suggestions towards making the William the best possible choice for care and services. We do invite you to share any of your specific concerns you or your loved one may have by contacting our Executive Director to schedule a time to meet face-to-face. Thank you again for being a valued part of our William family.
This place is horrible. We are desperately trying to find a new place for my mom. The staff here is incompetent. My mom’s meds have not been administered correctly for MONTHS! Their staff turnover is ridiculous. The management team is clueless, doesn’t follow through on anything, they make excuses for everything, and are just over all incompetent!! This place should be shut down!
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Response from The William
October 28, 2022Hello Jill, We have spoken to our management team and community Executive Director, Christie. They have informed us that the issues have been corrected and have not received additional concerns or questions. If you have additional concerns, please reach out to the Executive Director. Christie Sanchez, at (210) 641-5046 to discuss matters further.
The community is working with the family with our concerns about the care of my loved one. They have been very responsive to the family's concerns and getting these areas fixed. The community allows the family to send snacks over to our loved one. There are activities for the residents to participate in. The internet in the community is not as good as we anticipated, and we are working with the community to try and get this improved for our loved one.
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The community is reasonably priced. There is a lot of storage areas for the resident's to use in their rooms. The community keeps the maintenance and painting of the walls up in the community. There is a bathroom, shower, and a room for the resident's apartments. Most of the community is full of women. I really, really like the community. There is turnover in staffing. I would make this choice of this community again for my loved one.
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See what the neighborhood has to offer and what’s nearby:
The William offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
The William has received an average review rating of 4 based on 26 reviews. See all reviews.
Call (210) 641-5046 to reach a resident at The William.
To reach a resident at The William call: (210) 641-5046
3.9
(90 reviews)Studio, 1bd, 2bd, Semi-Private
Join us at our upscale assisted living community, also offering Alzheimer’s and dementia care services, in the extraordinary, historic and culture-rich city of San Antonio, Texas, that makes retirement a luxurious experience. Your fine living includes well-appointed, cozy common areas, a spacious...
4.4
(36 reviews)Studio, 1bd, Semi-Private
Our pet-friendly community in San Antonio, Texas, offers both assisted living for seniors needing a little help with day-to-day activities and memory care for those who have been diagnosed with Alzheimer's or another type of dementia.As an assisted living resident at our community, you’ll relish...
3.4
(8 reviews)Studio, Semi-Private
The Cottages on Danny Kaye- AThe Cottages on Danny Kaye - A is a 55+ assisted living community located in bright and beautiful San Antonio, TX. The assisted community is situated along a quiet stretch of shaded road and is close enough to nearby entertainment venues and eateries. The landscaped...
4.8
(2 reviews)1bd, Semi-Private
4.0
(97 reviews)Studio, 1bd, Semi-Private
Retirement is the time to indulge yourself and re-ignite some of those passions that got left by the wayside throughout the years. Our community, located in a quiet residential neighborhood just 20 minutes from the historic and culture-rich downtown of San Antonio, Texas, offers assisted living...
4.4
(40 reviews)Studio, 1bd, Semi-Private
Ventura Hills is located in a quiet neighborhood in San Antonio, Texas. We are very close to the North Star Mall as well as to Olmos Basin Park, both of which provide popular outings for our residents.We provide personalized care in a nurturing environment. Individual care plans are developed for...
3.7
(53 reviews)Studio, 1bd, Semi-Private
Your life can be as engaging, enjoyable and seamless when you join our upscale assisted living community that also offers Alzheimer’s and dementia care services. As an assisted living resident in our home-like San Antonio, Texas, community, you’ll enjoy a busy social calendar, both on and off...
4.5
(64 reviews)Studio, 1bd, 2bd
Life at Adante Assisted Living & Memory Care revolves around modest luxury, personal freedom, and optimal health. Comfortable surroundings, social activity, delicious meals, accommodating staff, and a prime location come together on this unique campus to form a fresh and vivacious lifestyle....
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.