The Arbors at Islandia - East and West

This community is beautiful. My grandmother is really enjoying the activities offered such as games, movie night, and exercise programs. The staff is taking excellent care of her, they are very friendly and always answer all of my questions. It was actually my grandmother's birthday a week ago and for a small fee, they let us rent a private room to celebrate with her and have dinner. Her room is very comfortable, it has its own bathroom and even has a balcony.

Our experience with the community was a short one due the fact that my father ended up needing more care then they were able to offer. It didn't work well for us here, there were some good thing and bad things about this place. The staff was great and did all they can for us, but we did have to move him to a better place. The community is a good place with great activities and I would say this a good place for the right person.

I am so happy that we selected this place. The staff is very warm and the doctors are very helpful.

Arcadia and the grounds that it is located on are beautiful. The staff is very friendly and attentive, although they are short staffed at times. They take excellent care of the residents and the facility is always clean. Overall, a good experience.

My mother has been there 2 weeks and it is a period of adjustment for her. The staff is friendly and attended. She is very satisfied with the food and her room. Make sure you know what your are signing. We had to put a deposit on an apartment that she did not go into 15 days into the month plus pay the whole months rent with no prorate.

Aracadia Management is really wonderful. The staff is very attentive and professional. It was the best decision my husbands family ever made. I know they do have a veterans plan. For any veteran that wasn't in world war 2 per say I would love to see them off discounts. That would help a lot. Overall I am very pleased here.

When my Dad passed away in March, 2015....I knew my mom would have a difficult time adjusting to such a deep loss. My aunt contacted A Place for Mom on my behalf and gave me the information to contact Tracy Abamont. Immediately after speaking with Tracy I knew I was being guided in the right direction. She walked me through the process and arranged for numerous tours for my husband and I to visit so we could decide on the right assisted living facility. At first I had strong ideas of what I thought would be best for my mom...yet Tracy knew exactly what would be best for not only my mom...but my immediate family also. After visiting numerous places....we decided on the Arbors in Islandia for the home for my mom after speaking with Susan LaTorre. I thought Islandia would be too far away from where I live but after giving Susan a few minutes to explain the transitions neighborhood with the concierge level of caretaking...I knew that was the place for mom. It has been about one month since mom moved in and she is loving it! Thank you to Tracy and Susan for helping me make the right decisions for my mom....I truly needed their guidance and expertise. I can't express in words how blessed I am to see my mom smiling and laughing once again.

They are very helpful and gave me the information I needed to get my loved one there and they got her acclimated to the place. I can't complain about anything. The wellness center is the only thing I have a concern about right now.

My grandmother was a resident here for close to a year and in that time a lot of changes took place. There now seems to be a very high turnover rate due to the possible mistreatment of staff by higher level employees. My grandmother ultimately decided she no longer wanted to stay at this facility mainly because most, if not all the staff she was used to had left. A lot of the newer employees [removed], unfortunately lack the class and desire to successfully meet the expectations expected of an assisted living community such The Arbors. Overall a very disheartening experience.

My husband and I were very impressed with this beautiful facility but even more impressed with the kindness and compassion of Susan LaTorre who gave us a ton of information and provided us with a tour. Many thanks to Susan!

This place has been a good fit for us, though the activities could use just a bit of improvement.

Overall I think they do a good job at The Arbors at Islandia. The facility itself is clean and well kept, and I like that the staff keep in touch with me on a regular basis. And the most important thing is that my loved one is safe, happy, and taken care of. I do think that they could do a little better with the food, however.

I don't have any real issues. My mother is in transition program. There is an awful lot of time where the residents are just sitting on the couch. When I see people sitting in those couches they are generally falling asleep. I would like to see more interaction between the staff and the residents. The cleanliness of the facility is excellent. Everyone is very friendly and nice. Everything else seems to be going good.

We're very pleased with how things have turned out at The Arbors at Islandia! They really went above and beyond helping my loved one get settled and introduced to the community. They made sure she had some friends, and was familiar with all of the activities and services that they offer. The facility itself is very nice, well kept, and clean, and they do a great job looking out for the people who live here!

Glad we found this place.

The Arbors was a little run down on the Assisted Living Side. However, they are in the middle of renovations on the memory care side. It was clean and well maintained on the memory side. However, the residents did not seem very active. NOt a place for my mom.

I toured here when I was looking. I felt the community was very low key and low pressure. It was well managed and the residents seemed happy and the staff friendly. All in all it was a good tour, and I liked them.

We visited this location when we were looking into care options for a loved one. We really liked the location, and the facility itself was small and focused. The staff were attentive to the needs of the residents, and they offer multiple levels of care and housing options.

Nice facility but shared room very small. Prices on high side for same service.

We toured here, and are keeping it in mind if we need something. It was a very nice community. It was clean and well taken care of. We aren't ready yet, but this will be in the running when we are.