The Arbors at Islandia - East and West

My wife and I have been taking care of my mother after her stroke, and we appreciate that everybody that we've interacted with has been very helpful, very good with their communication, and has gone out of their way to make my mother feel at home. The resident rooms are okay, pretty typical for assisted living. But they're comfortable, and my mother likes it there. The only thing she doesn't like is she's stuck on one floor sometimes since she's in the memory care unit.

We chose The Arbors over some others we looked into because overall they were very friendly and the price was right for us. My mother has the biggest room available and she is thrilled with the size. The location of the facility is great, it is right off of the expressway. All of the staff have been extremely friendly. I would absolutely recommend to others looking.

The community has very caring, and involved staff. The staff knows all the resident's names. This is what really impressed me when we visited, and a reason I choose the community. The community is bright and cheerful. My loved one doesn't care for the food due to there not being enough salt.

I would highly recommend the community to others for their loved ones. The staff make the community. This is a good value for the money, and you get a lot for the money. The community needs some attention and repair in some areas. The outdoor space is great! It isn't as pretty and pristine as some other communities in the area; however, this would not deter me from staying here.

We chose The Arbors because I liked the building, it is a smaller, home-like setting. Also, all of the medications, help with showers, dressing, etc. those are not add on fees it is all inclusive. The room sizes here are fair, my mother does has a private room with a double bed. They do have a nice ding room, activities room, bistro, so my mom is actually not in her room a whole lot. They have been alerting us right away if we are able to visit and we have recently been able to go inside for the visits. I would definitely recommend to others looking.

The staff is very caring and friendly and the rooms are a decent size. Their assisted living is for more independent seniors and there is only basic assistance is provided. Value was good and communication was good between the staff and our family. I would recommend this community to others if their loved ones are independent.

My loved one hasn't been there too awfully long. I see him via Facetime and take him to appointments. From what I've seen, I've been satisfied. The staff has been good at communicating with us, and they showed us around as much as possible while maintaining resident safety. Our family is well known there. We did not place him and forget about him, and we do our best to advocate for him. They are recently opening up now for in-person visits, and they've been accommodating with those. It's not home, but my loved one is adjusting and seems to be happy.

I have had experience with a few assisted living facilities and the Arbors at Islandia-East is by far the best one I have encountered. The staff is friendly and very attentive. The entire place is very well kept and the resident's room is always spotless. It happens to be the best bang for your buck also!

Arbors has allowed both of my parents to be able to still live together. Both need some degree of services and help, an the Arbors provides that. Both my parents are happy with their living experience at the Arbors.

I would want others to know that the process to get her in here was very simple and polite. The staff members made it very easy and it is a great place. They are doing a great job with my mom. They set up face-time every week during the pandemic so I can see her. I would absolutely recommend.

My mother has been a resident of the Arbors for several months now, as soon as we scheduled our tour of the facility my mother could not wait to go back! Never having experience with a Memory Care Facility, the Arbors was the last facility for us to visit, I knew instantly this was exactly what my mother needed. The staff were friendly and attentive, activities were taking place for residents who want to join and quiet time was respected for those who chose to view from afar. Each time I call to check on how my mother's day is going, I am pleasantly surprised as to how much stimulation she is getting throughout the day. It is heartwarming to receive photos / videos of my mother interacting with other residents, these are things I do not get to see on my regular visits. I am happy to recommend the Arbors and feel blessed to know my mother not only has her family to love, but her extended Arbors family too..

We couldn't be happier with the care mom receives. I just wish there was not so much turnover in the staff.

I am very happy with the care my parents are receiving at The Arbors at Islandia West. The Care Team is doing a fantastic job especially with my Dad and all his medicines and medical concerns. I'm very appreciative of all they do. All the teams do a wonderful job. It's comforting to know they are well cared for. I am there often and do feel welcomed by everyone and I'm grateful for that. I really appreciate when I get feedback on what's going on with them. Big thanks to all the dedicated staff for what they do! And most of all, my folks are very happy living at The Arbors!

My mom moved into the Arbors of Islandia almost a year ago. At first, we were very concerned how my mom would adjust, since she was at home with my dad, but now she would be by herself. The staff at the Arbors is friendly and very helpful. They stop to talk to my mom and encourage her to participate in daily activities. She’s made several friends. Now we see my mom is feeling more at home. She’s getting physically and emotionally stronger everyday!

I am very happy with the Arbors Assisted Living East. My mom is 82 and forgets everything! They are always patient and kind, which are primary features I was looking for in an Assisted Living home for mom. She is happy and cared for, and you can't beat that!

The friendships I've made here at The Arbors at Islandia West mean a great deal to me. I love making new friends and helping others as they move in too. You can feel the love from the staff. We are well taken care of and I have no complaints. It's unbelievable. My children are happy for me especially knowing that I'm not alone.

The Arbors at Islandia West has been my home for over 2 years and I have a wonderful life living here. I enjoy all the activities they have set up for us. The food is good and the care is great! What I love most is that my children don't have to worry about me. They know I'm well cared for living here.

I have been a part of Arbors family for 6 years and I love it. I feel grateful for the great friends I've made while living here at The Arbors. The care is excellent, and the housekeeping services are appreciated. I enjoy all the activities, luncheon's, and outings we get to be a part of. The recreation staff is fantastic. They keep us busy. We are always having fun.

The best thing about living at The Arbors at Islandia is the fact that I have so many friends here. If I was home I would be lonely. Being here I never have to be alone. I enjoy the friendships I've made here. I have the freedom to come and go as I please. The care we receive is also excellent.